Jeremy Bass
Picayune,MS
Summary
Seasoned Store Merchandising Manager with significant experience in retail management and visual merchandising. Demonstrated strengths include inventory management, staff training, and strategic planning for store layouts that drive customer engagement and sales. Successful track record of implementing promotional strategies to maximize store performance and profitability. Known for strong leadership skills and ability to think creatively about product display to enhance shopping experiences. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Store Merchandising Manager
Winn Dixie Supermarket
New Orleans, LA
07.1998 - Current
- Maintained a clean and organized work environment to ensure an enjoyable shopping experience for customers.
- Developed strong relationships with key suppliers by consistently providing high quality service standards.
- Assisted in training new employees on product knowledge, customer service and cash handling procedures.
- Identified opportunities for cost savings through improved processes or vendor negotiations.
- Resolved customer complaints in a timely manner while maintaining excellent relations with customers.
- Provided guidance to staff members regarding customer service techniques and problem resolution strategies.
- Worked closely with vendors to negotiate pricing contracts that provided the best value for the company.
- Monitored sales performance of team members to ensure goals were met or exceeded expectations.
- Ensured compliance with all safety regulations, policies and procedures.
- Supervised daily operations of the store including opening and closing routines, inventory management and stocking shelves.
- Participated in weekly meetings with upper management to discuss store objectives and initiatives.
- Developed and implemented effective schedules to ensure adequate staffing coverage during peak hours.
- Conducted regular performance reviews with staff members to provide feedback on their progress.
- Implemented new technologies into the retail environment such as point-of-sale systems or mobile apps.
- Reviewed financial records such as invoices, purchase orders and payroll documents for accuracy.
- Increased sales by optimizing in-store promotional strategies.
- Created successful plans to maximize profits and reduce loss.
- Managed inventory levels, reducing stock shortages and overages.
- Oversaw daily cash handling procedures, ensuring accuracy in transactions and deposits.
- Implemented loss prevention strategies, reducing shrinkage rates.
- Performed regular performance evaluations of staff, providing feedback and coaching for improvement.
- Enhanced customer loyalty programs, resulting an increase in repeat customers.
- Trained new employees on store policies, customer service techniques, and sales procedures.
- Led weekly team meetings to discuss sales goals, upcoming promotions, and operational issues.
- Supervised team of 100+ retail associates, ensuring high-quality customer service and operational efficiency.
- Scheduled staff shifts to ensure adequate coverage during peak and off-peak hours.
- Updated visual merchandising displays to attract customers and promote sales.
- Dealt with customer complaints and rectified product and service issues.
- Coordinated restocks to keep retail displays organized and full for customers.
- Coordinated with the store manager to develop budgets and financial forecasts.
- Used Point of Sale register system to complete transactions.
- Directed and supervised staff performance.
- Managed daily operations, client relations and IT.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Coached staff on strategies to enhance performance and improve customer relations.
- Delegated work to staff, setting priorities and goals.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Supervised successful, well-supplied and highly organized establishment thanks to consistent oversight and regular cleanliness inspections.
- Cultivated store brand and accomplished strategic business initiatives through close collaboration with district manager.
- Devised, implemented and managed promotions to enhance store profits and drive customer engagement.
- Analyzed market trends to recommend product assortments that meet consumer demands.
- Implemented merchandising strategies, increasing sales.
- Monitored store's compliance with health and safety regulations.
Education
High School Diploma -
Picayune Memorial High School
Picayune, MS03-1999
Skills
- Competitor Analysis
- Promotional planning
- Space Planning
- Stock control
- Product Merchandising
- Performance Analysis
- Loss prevention strategies
- Inventory Coordination
- Safety Monitoring
- Staff Training and Development
- Workflow Management
- Retail Operations Management
- Staff Management
- Customer Service
- Emergency Response
- Schedule Management
- Budget Management
- Cost Control
- Policy administration
- Brand Management
- Project Planning
- Employee Development
- Relationship Building
- Team Leadership
- Excellent Communication
- Time Management
- Staff Training
- Documentation And Reporting
- Employee Coaching and Mentoring
- Goal Setting
Certification
- Food Safety Manager Certification/ Expires 07/10/2028 No. 21967187
Timeline
Store Merchandising Manager
Winn Dixie Supermarket
07.1998 - Current
High School Diploma -
Picayune Memorial High School