JEREMY BATSON
Metairie,LA
Summary
Customer-oriented Parts Manager with over 13 years of experience in business operations and sales support to meet customer demands. Adaptive transportation and distribution professional with expertise in customer service, inventory control, cost savings and staff management. Resourceful leader with solid background in RV parts management as well as Heavy Machinery parts management.
Overview
16
16
years of professional experience
Work History
Parts Manager
Bottomline Equipment
New Orleans, LA
08.2022 - 07.2024
- Organized and monitored inventory levels of parts, tools, and supplies.
- Performed regular maintenance checks on storage facilities.
- Created reports to track inventory usage and performance metrics.
- Reviewed purchase requisitions to verify accuracy of requested items.
- Prepared documents for ordering parts, supplies, and equipment.
- Conducted regular inventory audits to ensure accuracy of stock levels.
- Developed and maintained positive working relationships with vendors.
- Investigated discrepancies between physical inventories and records.
- Maintained records of all orders placed, received, and shipped.
- Resolved customer inquiries related to part availability or quality issues.
Parts Manager
Bents RV
Boutte, LA
09.2021 - 08.2022
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Established individual parts inventory levels to balance stock for maximum inventory turns.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reduced process lags, managing daily parts operations such as fulfilling service requests, generating orders, tracking inventory and maintaining profit margins.
- Mitigated financial discrepancies by managing claims processing, damaged goods, backorders, overages and shortages.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Managed employee schedules and daily assignments.
- Reduced expense spending, securing low-cost inventory for customers to drive client retention.
- Researched and identified alternative vendors, securing improved pricing for 10% cost-reduction.
- Maintained positive customer service ratings for 8 consecutive months by effectively delivering personable client relations.
- Controlled daily parts program activities to improve sales and inventory management.
- Performed scheduled inventory audits per to verify accuracy and product availability.
Shipping and Receiving Manager
Diabetes Management & Supplies
New Orleans, LA
08.2019 - 09.2021
- Trained and supervised shipping department staff, enforcing company policies and industry best practices.
- Compared shipment contents with paperwork to support inventory accuracy and records management.
- Organized storage areas to maximize movement and minimize labor.
- Prepared accurate shipping orders and bills of lading to direct and route materials.
- Coordinated documents and bills, managed payments and responded to inquiries.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Liaised with vendor representatives to rectify damages and shortages.
Assistant Store Manager
Rouses Markets
Metairie, LA
06.2016 - 07.2019
- As an assistant manager I would make sure the store operated smoothly.
- I over saw every department in the store and instructed employees.
- I instruct department heads what we expect and make sure they are doing it the way the company wants.
- We interact with customers to give excellent customer service.
Grocery Manager
Rouses Markets
Metairie, LA
02.2015 - 06.2016
- As the Grocery Manager I would order the stock for the shelves to keep everything in stock.
- I oversaw a team of 6-8 stockers that were tasked at filling the shelves with the stock i ordered.
Receiving Manager
Rouses Markets
Metairie, LA
07.2011 - 02.2015
- As the receiving manager I would unload the freight trucks from our warehouse.
- I would also check in vendors and verify their invoice to the product they had.
- Would have to input and finalize the invoices so that the accounts payable department could pay the vendors.
Grocery Clerk
Rouses Markets
Metairie, LA
12.2010 - 07.2011
- As a grocery clerk my job was to stock grocereies that were ordered for the shelves.
- Also help customers find what they were looking for.
Hunting and Fishing associate
Academy Sports + Outdoors
Kenner, LA
07.2008 - 11.2010
- As a hunting and fishing associate i worked directly with the customers trying to help them in any way.
- I also stocked shelves and unloaded the frieght trucks.
Education
High School Diploma -
Archbishop Rummel High School
01.2009
Accomplishments
- Boy Scots Of America
- Eagle Scout 2005
Timeline
Parts Manager
Bottomline Equipment
08.2022 - 07.2024
Parts Manager
Bents RV
09.2021 - 08.2022
Shipping and Receiving Manager
Diabetes Management & Supplies
08.2019 - 09.2021
Assistant Store Manager
Rouses Markets
06.2016 - 07.2019
Grocery Manager
Rouses Markets
02.2015 - 06.2016
Receiving Manager
Rouses Markets
07.2011 - 02.2015
Grocery Clerk
Rouses Markets
12.2010 - 07.2011
Hunting and Fishing associate
Academy Sports + Outdoors
07.2008 - 11.2010
High School Diploma -
Archbishop Rummel High School
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