JEREMY BEAL
CEMENT CITY,MI
Summary
Driven to exceed sales targets, I leveraged my expertise in CRM proficiency and exceptional interpersonal communication at Bell Automotive, achieving significant revenue growth. By fostering robust client relationships and employing strategic planning, I consistently enhanced customer satisfaction and retention, demonstrating a proven track record in business development and team collaboration.
Overview
20
20
years of professional experience
Work History
Sales Consultant Representative
Bell Automotive
03.2015 - Current
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Increased sales revenue by implementing effective sales strategies and building strong client relationships.
- Established long-term relationships with key accounts by maintaining regular communication and addressing concerns promptly.
- Participated in weekly meetings with management to report on sales progress, discuss strategies for improvement, or highlight successes achieved during the period.
- Adapted communication styles and approaches based on varying client personalities, ensuring a comfortable rapport that facilitated successful negotiations.
Parts Manager/Sales Manager
Royal Truck & Trailer
11.2004 - 02.2015
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Western Michigan University
Kalamazoo, MIHigh School Diploma -
Eastern Michigan University
Ypsilanti, MIHigh School Diploma -
Columbia Central High School
Brooklyn, MI05.2000
Skills
- Persuasion techniques
- Objection handling
- CRM proficiency
- Cold-calling
- Cross-selling services
- Sales closing
- Territory Management
- Relationship Building
- Strategic Planning
- Product Promotions
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Customer Relations
- Sales Presentations
- Product and service knowledge
- Client Service
- Sales consultation
- Complex Problem-Solving
- Staff Training
- Product and Service Sales
- Sales strategy development
- Customer Retention
- Customer Needs Assessment
- Closing Techniques
- Sales Development
- Performance Improvement
- Sales expertise
- Process Improvement
- Account Management
- Relationship selling
- Business Development
- Lead prospecting
- Upselling and Cross Selling
- Network development
- Personnel Training
- Friendly and Helpful
- Teamwork and Collaboration
- Building Customer Loyalty
- Team Cooperation
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Adaptable and Flexible
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Creative Thinking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Positive Customer Engagement
- Decision-Making
- Cash Handling
- Goal-Driven
- Excellent Written and Verbal Communication
- Flexible Hours
- Organization
- Inventory and Stocking
- Team building
- Store Organization
- Store Opening and Closing
- Task Prioritization
Timeline
Sales Consultant Representative
Bell Automotive
03.2015 - Current
Parts Manager/Sales Manager
Royal Truck & Trailer
11.2004 - 02.2015
High School Diploma -
Western Michigan University
High School Diploma -
Eastern Michigan University
High School Diploma -
Columbia Central High School
Similar Profiles
Michael DobrowolskiMichael Dobrowolski
Automotive Service Technician Apprentice at Joseph Bell , Automotive InstructorAutomotive Service Technician Apprentice at Joseph Bell , Automotive Instructor
Shawn HackShawn Hack
GEAR BOX ASSEMBLER at BELL FLIGHT (FORMERLY BELL HELICOPTER)GEAR BOX ASSEMBLER at BELL FLIGHT (FORMERLY BELL HELICOPTER)
Yaphett RuffinYaphett Ruffin
Maintenance Technician at Bell Partners INC. @ Bell Collier VillageMaintenance Technician at Bell Partners INC. @ Bell Collier Village
Hunter YagerHunter Yager
Final Plumber at Ritz-Craft CorporationFinal Plumber at Ritz-Craft Corporation
Adam StraitsAdam Straits
Plumber/Pipefitter Foreman at Goyette MechanicalPlumber/Pipefitter Foreman at Goyette Mechanical