JEREMY BEAL
CEMENT CITY,MI
Summary
Driven to exceed sales targets, I leveraged my expertise in CRM proficiency and exceptional interpersonal communication at Bell Automotive, achieving significant revenue growth. By fostering robust client relationships and employing strategic planning, I consistently enhanced customer satisfaction and retention, demonstrating a proven track record in business development and team collaboration.
Overview
20
20
years of professional experience
Work History
Sales Consultant Representative
Bell Automotive
4510 W US-223 Adrian, MI 49221
03.2015 - Current
- Collaborated with team members to achieve monthly and quarterly sales targets consistently.
- Boosted company reputation through exceptional customer service, resulting in increased repeat business.
- Negotiated contracts with clients, ensuring mutually beneficial terms for both parties involved.
- Enhanced customer satisfaction by providing personalized product recommendations based on their needs and preferences.
- Increased sales revenue by implementing effective sales strategies and building strong client relationships.
- Established long-term relationships with key accounts by maintaining regular communication and addressing concerns promptly.
- Participated in weekly meetings with management to report on sales progress, discuss strategies for improvement, or highlight successes achieved during the period.
- Adapted communication styles and approaches based on varying client personalities, ensuring a comfortable rapport that facilitated successful negotiations.
Parts Manager/Sales Manager
Royal Truck & Trailer
4840 Wyoming Ave Dearborn, MI 48126
11.2004 - 02.2015
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
- Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Provided excellent customer service by assisting customers with locating specific parts or guiding them through the ordering process.
- Monitored and evaluated supplier performance to maintain quality of parts.
- Ordered parts for customers, repair shops and [Type] department for use in [Type] and [Type] equipment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Education
High School Diploma -
Western Michigan University
Kalamazoo, MIHigh School Diploma -
Eastern Michigan University
Ypsilanti, MIHigh School Diploma -
Columbia Central High School
Brooklyn, MI05.2000
Skills
- Persuasion techniques
- Objection handling
- CRM proficiency
- Cold-calling
- Cross-selling services
- Sales closing
- Territory Management
- Relationship Building
- Strategic Planning
- Product Promotions
- Customer Service
- Customer Relationship Building
- Interpersonal communication skills
- Customer Relations
- Sales Presentations
- Product and service knowledge
- Client Service
- Sales consultation
- Complex Problem-Solving
- Staff Training
- Product and Service Sales
- Sales strategy development
- Customer Retention
- Customer Needs Assessment
- Closing Techniques
- Sales Development
- Performance Improvement
- Sales expertise
- Process Improvement
- Account Management
- Relationship selling
- Business Development
- Lead prospecting
- Upselling and Cross Selling
- Network development
- Personnel Training
- Friendly and Helpful
- Teamwork and Collaboration
- Building Customer Loyalty
- Team Cooperation
- Problem-Solving
- Honest and Dependable
- Time Management
- Reliable and Responsible
- Attention to Detail
- Customer Assistance
- Strong Communication and Interpersonal Skills
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Adaptable and Flexible
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Team Leadership
- Creative Thinking
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Positive Customer Engagement
- Decision-Making
- Cash Handling
- Goal-Driven
- Excellent Written and Verbal Communication
- Flexible Hours
- Organization
- Inventory and Stocking
- Team building
- Store Organization
- Store Opening and Closing
- Task Prioritization
Timeline
Sales Consultant Representative
Bell Automotive
03.2015 - Current
Parts Manager/Sales Manager
Royal Truck & Trailer
11.2004 - 02.2015
High School Diploma -
Western Michigan University
High School Diploma -
Eastern Michigan University
High School Diploma -
Columbia Central High School