Marketing Associate
Fezzora INC
2025 - 2026
Led customer support initiatives by addressing product inquiries and enhancing communication strategies. Cultivated in-depth product knowledge to elevate customer service experiences.
Jeremy B. Gillard
Edgewood
Summary
Led youth and adult group activities at church, fostering community engagement. Coordinated with team members to drive successful outcomes in group initiatives.
Work History
CSA- (Customer Service Agent)
Lynchburg Regional Airport
05.2016 - 2025
Achieved high levels of customer satisfaction through effective management of airport liability claims. Streamlined ramp operations for incoming flights, enhancing efficiency. Improved passenger boarding and baggage handling processes, ensuring timely departures. Enhanced travel experience for passengers with disabilities through dedicated support. Maintained aircraft cleanliness overnight, ensuring readiness for next day. Elevated customer service standards by efficiently managing check-ins, rebookings, and baggage claims.
Education
Major Interdisciplinary (Psychology Human/development & Studio arts)
Liberty University
Lynchburg, VA05.2018
Skills
Demonstrated ability to pass college level courses taken in high school Have taken 2 college courses, Introduction to Psychology and Criminal Justice Familiar with Windows Visa, Microsoft Word, and Power Point
Interests
My objective is to gain employment where my skills will be utilized and where I will receive assignments with increasing responsibility I am very good with figures and my employment background is working with money customer service and multiple job responsibilities I have good oral and written communication skills and pay good attention to detail I have advanced skills in using Windows Vista, Microsoft Word, and e-mail, and am familiar with Power Point My hobbies are pencil drawing, painting and photography, workout out/Boxing and MMA (mixed martial arts) training Studying the bible and reading books Dancing hip hop and breakdancing
Affiliations
- Member of Mountain Christian Church since 2024
- Boxing youth coach 2026
Programs Attended
- Project Great Potential Jan 16 to Mar 8, 2008
- An eight-week entrepreneurial program at The Enterprise Center Located at 45th and Ludlow Street in Philadelphia. The program has a focus on personal and business development and on SMART Goals
Timeline
CSA- (Customer Service Agent)
Lynchburg Regional Airport
05.2016 - 2025
Major Interdisciplinary (Psychology Human/development & Studio arts)
Liberty University
Marketing Associate
Fezzora INC
2025 - 2026