Jeremy Blakeney
Nixa,MO
Summary
High-energy associate with a strong desire for career growth and the opportunity to utilize natural leadership talents and problem-solving skills to enhance operations, improve customer satisfaction, and drive bottom-line profitability. Skilled in driving team success through effective training and team-building strategies. With over 15 years of experience in retail sales and management, ready to take on a dynamic position to apply knowledge and abilities. Talented sales associate excelling at multi-tasking and maintaining a friendly attitude even under pressure. Efficiently builds loyalty and long-term relationships with customers, consistently achieving individual sales goals. Excellent communication, decision-making, time management, and leadership competency skills. Highly detail-oriented and efficient in day-to-day tasks.
Overview
14
14
years of professional experience
Work History
Department Supervisor
Lowes
05.2020 - Current
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Trained team members in successful strategies to meet operational and sales targets.
- Created employee schedules to align coverage with forecasted demands.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Examined logs to verify completeness and accuracy of documentation.
- Assigned tasks and established work schedules to staff to cover operational needs.
- Managed team of up to 20 employees, delegated tasks and held each employee accountable for completing assignments.
- Handled cash register, returns, and refunds.
- Promoted culture focused on encouraging staff to develop skills and abilities.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
- Built relationships with current customers to maintain goodwill and gain additional business.
Owner
The Watch Guy, LLC
09.2013 - 03.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
General Manager
Express Mart
10.2012 - 08.2013
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
Clinical Financial Analyst
Ozarks Medical Center
07.2011 - 10.2012
- Facilitated smooth month-end close processes by efficiently reconciling accounts and addressing discrepancies promptly.
- Streamlined financial reporting for better decision-making with clear, concise analysis
- Collaborated with cross-functional teams to optimize budgets, resulting in improved resource allocation.
- Streamlined financial reporting processes, significantly reducing time required for monthly close.
- Reduced time spent on manual data entry, implementing automated data extraction tools.
- Supported successful negotiations, preparing detailed financial models and scenarios.
Education
MBA - Business Administration
Webster University
Webster Groves, MO05.2011
B.A. - Interdisciplinary Studies - Focus In Business and Public Policy
University of MO
Columbia, MO05.2007
Skills
- Coaching
- Project management
- Communication
- Heavy lifting
- Problem-solving
- Administrative operations
- Customer engagement
- Data entry
- Scheduling and calendar management
- Motivational leadership style
- Merchandise unloading
- POS systems operations
- Merchandising
- Growth planning
- Decisiveness
- Leadership development
- Strong communication skills
- Employee scheduling
- Approachable
- Listening
- Problem solving
- Organizational skills
- Public relations
- Written and verbal communication
- Ability to prioritize
- Event coordination
- Accounts reconciliation
- Report writing
- Sales assistance
- Stock management
- Reasoning
- Multi-tasking mastery
- Leadership skills
- Driving business growth
- Time management
- Loss prevention
- Flexible schedule
- Customer service
- Planning
- Building effective relationships
- Troubleshooting proficiency
- Exceptional telephone etiquette
- Patient and diligent
- Order picking abilities
- Audit-support
- Power equipment safety
- Inventory management
- Invoice generation
- Purchase order processing and claims
- Quality assurance
Additional Information
United States Army: 2001-2006
Sweats for Vets: 2007-2010
Stand Down for Vets: 2008
Timeline
Department Supervisor
Lowes
05.2020 - Current
Owner
The Watch Guy, LLC
09.2013 - 03.2020
General Manager
Express Mart
10.2012 - 08.2013
Clinical Financial Analyst
Ozarks Medical Center
07.2011 - 10.2012
MBA - Business Administration
Webster University
B.A. - Interdisciplinary Studies - Focus In Business and Public Policy
University of MO