Dynamic Sales Marketing Manager at Northwoods Financial Group with expertise in inventory management and team leadership. Proven track record in enhancing customer satisfaction and optimizing processes through innovative solutions. Skilled in market analysis and digital marketing, driving results that elevate team performance and contribute to organizational success.
Overview
22
22
years of professional experience
Work History
Maketing And Sales
Nortwoods Financial Group
Alpharetta, GA
10.2010 - Current
Managed inventory and supplies to ensure materials were available when needed.
Completed day-to-day duties accurately and efficiently.
Conducted testing of software and systems to ensure quality and reliability.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Utilized various software and tools to streamline processes and optimize performance.
Worked effectively in team environments to make the workplace more productive.
Prepared monthly reports summarizing sales activity and performance metrics.
Resolved customer complaints in a professional manner while adhering to company guidelines.
Developed appropriate quotes based on risk information.
Monitored clients' insurance coverages to ensure changing needs were met.
Insurance Agent
Allstate Insurance Co
Atlanta, GA
07.2003 - 08.2010
Achieved repeat business and referrals through personalized services.
Educated clients on proper use of insurance products, including filing claims procedures.
Contacted underwriters and submitted forms to obtain binder coverage.
Counseled prospects and policyholders on coverage, limits and regulations.
Education
Bachelor of Science - Business Administration and Management
College of Charleston
Charleston, SC
Skills
Inventory management
Sales forecasting
Customer relationship management
Market analysis
Digital marketing
Team leadership
Timeline
Maketing And Sales
Nortwoods Financial Group
10.2010 - Current
Insurance Agent
Allstate Insurance Co
07.2003 - 08.2010
Bachelor of Science - Business Administration and Management
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Intern at PINNACLE FINANCIAL GROUP (Representing Great Eastern Financial Advisors)Intern at PINNACLE FINANCIAL GROUP (Representing Great Eastern Financial Advisors)