Owner
Delmarva Landscape Solutions
Houston, DE
03.2018 - Current
- Researched potential partners in order to expand services offered.
- Monitored performance of personnel against goals set forth by the company.
- Oversaw budgeting and financial management.
- Developed policies and procedures for the organization.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Collaborated with other owners on joint ventures and shared resources.
- Ensured compliance with local, state, and federal regulations.
- Managed daily operations of business, including hiring and training staff.
- Implemented quality assurance processes to ensure product excellence.
- Developed strategic plans to increase profitability and efficiency.
- Organized events such as trade shows and conferences.
- Identified new opportunities for growth, expansion, and diversification.
- Maintained relationships with existing clients by providing superior customer service.
- Set pricing structures according to market analytics and emerging trends.
- Oversaw project execution, phase progress, workmanship, and team performance to drive on-time completion of deliverables.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.