Jeremy Boyd
Lake Stevens
Summary
Dynamic, results-oriented leader with a proven track record of exceeding targets and increasing sales volume while enhancing company visibility. Expertise in cultivating revenue streams and building lasting relationships with clients and employees. Skilled in developing and executing strategic business plans that drive sales growth, with a strong background in leading sales training workshops and managing high-performing teams to achieve organizational objectives. Committed to leveraging strategic planning and leadership to optimize performance and foster a collaborative team environment that consistently delivers exceptional results.
Overview
28
28
years of professional experience
Work History
Regional Manager
Foss Audio & Tint/ Car Toys
10.2025 - Current
- Led cross-functional teams through a bankruptcy transition, maintaining operational continuity and service standards across all locations.
- Trained 100+ employees on a new point-of-sale (POS) system and implemented updated company policies and procedures.
- Led, trained, and evaluated store managers, sales associates, and installation technicians, driving consistent regional performance.
- Increased regional sales and profitability through performance tracking, coaching, and strategic merchandising initiatives.
- Resolved escalated customer issues, improving customer retention and online review ratings.
- Supported new store openings, staff onboarding, and turnaround efforts for underperforming locations.
- Directed multi-unit regional operations to enhance efficiency, standardization, and overall performance.
- Developed and executed strategic initiatives to optimize resource allocation and improve service delivery.
- Mentored and developed a diverse leadership team, fostering accountability, engagement, and professional growth.
General Manager
Foss Audio & Tint
05.2025 - Current
- Improved operational strategies to enhance customer experience and streamline service delivery.
- Managed budget allocation, ensuring financial targets aligned with company goals.
- Oversaw staff training programs, fostering a culture of continuous improvement and professional development.
- month-over-month sales growth of over 50%
General Manager
Car Toys, Inc.
08.2013 - Current
- Developed a retail display strategy that increased sales by X%
- Established and maintained strong relationships with business partners to identify new opportunities and drive growth
- Built and managed a high-performance team that achieved all key performance indicators
- Conducted weekly sales meetings to provide guidance and review progress, resulting in a 100% improvement in team morale
- Trained and mentored sales representatives on effective sales techniques, resulting in an increase in sales closures by 15%
- Led a team of sales representatives to exceed sales targets, resulting in increased profits for the company
- Recruited, trained, and retained a high-performing sales team
- Reduced inventory costs through efficient inventory management and ordering processes
- Developed a comprehensive training program for new employees that improved customer service ratings
- Planned and executed a store-wide product refresh that modernized the look and feel of the store
- Cross-trained in all areas of the store, allowing for increased flexibility in the work environment
- Achieved store & install bay of the year 3 different time
- Coordinated schedules for multiple departments, ensuring timely completion of projects and deadlines
- Managed staff schedules to ensure adequate coverage during peak times
- Developed and implemented daily schedules that provided structure and balance for technicians and customers
Director of merchandising
Car Toys
04.2024 - 04.2025
- Collaborated with cross-functional teams to ensure timely delivery of products and maintain customer satisfaction
- Analyzed data to identify trends and opportunities in the market, resulting in the launch of a new product line
- Developed and implemented a pricing strategy that optimized profits and met customer expectations
- Analyzed sales data to identify seasonal trends and adjust product assortment accordingly
- Maximized store space and visibility through effective store layout and design
- Developed a comprehensive product assortment that attracted new customers and improved customer loyalty
- Monitored and evaluated competitor activity to ensure competitive pricing and promotions
- Developed and managed relationships with vendors to negotiate the best prices and terms
- Conducted train-the-trainer sessions to ensure all trainers understood the content, resulting in an increase in engagement and knowledge retention
- Developed a database of training materials and resources to ensure consistency of training information
- Managed vendor relationships to optimize pricing and inventory levels.
- Directed merchandising strategies to enhance product visibility and sales performance.
Director High end Audio/OEM Integration
Car Toys
07.2020 - 04.2025
- Established partnerships with key stakeholders to ensure alignment between business objectives and customer needs
- Managed a team of 17 locations and provided mentorship to ensure professional development and growth
- Developed and implemented performance metrics and reporting systems to track progress and ensure accountability
- Developed a comprehensive training program to ensure employees had the skills and tools necessary to succeed
- Identified locations that accelerated with high end audio systems
- Identified key products for each location based on staff talent to ensure highest quality installed products were delivered
- Managed a team of sales representatives, leading to a 50% increase in sales month over month
- Created weekly and monthly sales reports to provide management with key insights into store performance
- Generated weekly sales reports for management
- Analyzed sales data to identify trends and make informed decisions regarding inventory management and product placement
- Analyzed sales data to identify trends and make recommendations to store management
- Developed a retail display strategy that increased sales by 40%
- Monitored inventory levels to ensure product availability and accuracy of inventory records
- Managed inventory levels to ensure availability of products while minimizing stock-outs and excess inventory
- Installed and configured specialized equipment, such as DSP systems, security systems, and audio/visual systems
- Coordinated schedules for multiple departments, ensuring timely completion of projects and deadlines
- Managed staff schedules to ensure adequate coverage during peak times
- Developed and implemented daily schedules that provided structure and balance for technicians and customers
- Conducted train-the-trainer sessions to ensure all trainers understood the content, resulting in an increase in engagement and knowledge retention
- Developed a database of training materials and resources to ensure consistency of training information
- Developed content marketing strategies that increased followers on social media platforms
General Manager
Audio Express
06.2009 - 08.2013
- Built and managed a high-performance team that achieved all key performance indicators
- Performed cashier duties in a high-volume retail environment, processing up to 40 transactions per shift
- Trained and mentored sales representatives on effective sales techniques
- Recruited, trained, and developed a team of 10 sales representatives
- Assisted with recruiting and onboarding processes, including conducting interviews and completing background checks
- Monitored inventory levels to ensure product availability and accuracy of inventory records
- Managed inventory levels to ensure availability of products while minimizing stock-outs and excess inventory
- Ordered and maintained inventory of parts and supplies to meet customer needs
- Installed and configured specialized equipment, such as DSP systems, security systems, and audio/visual systems
- Established and maintained strong relationships with business partners to identify new opportunities and drive growth
- Coordinated schedules for multiple departments, ensuring timely completion of projects and deadlines
- Managed staff schedules to ensure adequate coverage during peak times
- Developed and implemented daily schedules that provided structure and balance for technicians and customers
General Manager
Audio Express
03.2006 - 06.2009
- Built and managed a high-performance team that achieved all key performance indicators
- Performed cashier duties in a high-volume retail environment, processing up to 40 transactions per shift
- Trained and mentored sales representatives on effective sales techniques
- Recruited, trained, and developed a team of 10 sales representatives
- Assisted with recruiting and onboarding processes, including conducting interviews and completing background checks
- Monitored inventory levels to ensure product availability and accuracy of inventory records
- Managed inventory levels to ensure availability of products while minimizing stock-outs and excess inventory
- Ordered and maintained inventory of parts and supplies to meet customer needs
- Installed and configured specialized equipment, such as DSP systems, security systems, and audio/visual systems
- Established and maintained strong relationships with business partners to identify new opportunities and drive growth
- Coordinated schedules for multiple departments, ensuring timely completion of projects and deadlines
- Managed staff schedules to ensure adequate coverage during peak times
- Developed and implemented daily schedules that provided structure and balance for technicians and customers
Car Audio Sales
Fry's Electronics Inc.
05.2003 - 03.2006
- Built out car audio and home audio displays prior to opening
- Utilized sales techniques and strategies to build customer relationships and close sales, resulting in a X% increase in sales
- Top sales person within the company 2 years in a row
- Inventory control
Laser Operator
Vulcan Products Llc
07.2001 - 02.2003
- Set up and operated a variety of CNC machines, including lathes, milling machines
- Operated CNC machines to produce precision parts with a high degree of accuracy and repeatability
- Operated heavy equipment safely and efficiently
- Used a variety of hand and power tools
- Maintained a clean and organized work environment to ensure the safety of staff
Installer
Jones Music Inc
06.1998 - 06.2001
- Diagnosed and resolved installation and operation issues quickly and accurately, ensuring minimal disruption to customers
- Demonstrated excellent customer service skills by providing timely responses to customer inquiries
- Assessed customer requirements and provided tailored solutions to meet their needs
- Ensured compliance with relevant industry regulations and standards
- Utilized specialized tools and diagnostic equipment to identify and resolve issues
- Installed new head-units/speakers/amplifiers
Education
Honors Graduate -
Thomas Jefferson High School
Auburn06-2001
Skills
- Sales experience
- Team management
- System installation
- Sound Quality
- Critical thinking for problem solving
- Problem Solving
- Scheduling
- Customer Service
- Risk Analysis
- Cleanliness
- Project Management
- Electronics
- Customer service excellence
- Conflict Resolution
- Written Communication
- Inventory Management
- Relationship Building
- Laser
- Operations
- Staff training and development
- Strategic planning
- Staff management
Accomplishments
- 2025 Top 5 Salesperson Award, 12-Volt Automotive Electronics Industry
- IASCA Car Audio World Champion (2017, 2018)
- Car Toys Manager of the Year (2015, 2016)
- Car Toys Store of the Year Award (2015, 2016)
- Drove 10+ years of consecutive double-digit revenue growth, transforming numerous locations into top-performing stores.
- Increased sales through disciplined KPI management, customer experience focus, and technical excellence in installations.
- Developed a high-retention team culture that supported long-term growth and operational consistency.
Languages
English
Timeline
Regional Manager
Foss Audio & Tint/ Car Toys
10.2025 - Current
General Manager
Foss Audio & Tint
05.2025 - Current
Director of merchandising
Car Toys
04.2024 - 04.2025
Director High end Audio/OEM Integration
Car Toys
07.2020 - 04.2025
General Manager
Car Toys, Inc.
08.2013 - Current
General Manager
Audio Express
06.2009 - 08.2013
General Manager
Audio Express
03.2006 - 06.2009
Car Audio Sales
Fry's Electronics Inc.
05.2003 - 03.2006
Laser Operator
Vulcan Products Llc
07.2001 - 02.2003
Installer
Jones Music Inc
06.1998 - 06.2001
Honors Graduate -
Thomas Jefferson High School
Personal Information
Title: EXECUTIVE DIRECTOR