Jeremy Brache
St. Louis Park,MN
Summary
A highly motivated, performance-driven banking professional with almost 20 years of successful experience in positions of increasing responsibility and duties. Excels in a fast-paced environment while delivering high-quality results and maintaining a positive attitude.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Sr. Business Application Systems Analyst
Blaze Credit Union (FKA: Hiway Credit Union)
2024.01 - Current
- Ensure continuous operation and optimization of business systems including software update, patches and troubleshooting issues
- Administer user accounts, permissions, and roles within business systems
- Work with stakeholders to understand business processes and gather requirements for system enhancements and implementations
- Analyze business needs and design systems solutions to meet those requirements
- Identify opportunities to improve business processes through system enhancements and automation
- Provide IT tier 2/3 support for system related issues.
Business Analyst – Digital Technologies
Hiway Credit Union
2022.08 - 2024.01
- Owner and vendor contact for various digital software systems
- Resolve end-user reporting problems by collaborating with IT and line of business
- Gather business requirements with internal line of business
- Develop, recommend, and document adjustments to workflow or streamline processes
- Coordinate integration of solutions with existing applications; identify and resolve existing conflicts to ensure compatibility
- Troubleshoot system issues in a timely manner and escalate items to appropriate vendors or tech support as needed
- Collaborate with front-line staff and management to identify process improvements and enhancement requests
- Work with project teams to plan, coordinate, test, train, and rollout software upgrades/releases.
Project Implementation Coordinator – Payment Operations
Hiway Credit Union
2020.10 - 2022.07
- At direction of Payment Operations Manager and/or VP Payments, collaborates regarding project prioritization, deliverables, and completion dates
- Lead project planning, organizing and implementing new products, enhancements and procedures
- Serve as Team Leader and backup to Payment Operations Manager
- Team contributor for all team tasks, as directed by Payment Operations Manager, including all support functions
- Uses project methodology and project reporting to ensure prompt and efficient execution, collaboration, and status communication of all assigned payment projects to Payment Operations Manager and/or VP Payments
- Collaborate and research data, processes and requirements from related Hiway departments that impact Payment Operations’ projects
- Research vendors, data, and related information
- Recommends continuous process improvements and efficiencies related to payment projects
- Maintains project management team room, notes and documents database up to date and provides or disseminates as needed
- Fulfills Hiway’s Value Proposition, Member Promise and Employee Promise
- Meets scorecard performance goals/GPS standards
- Adheres to any and all current and/or future policies, procedures and guidelines.
Assistant Payment Operations Manager
Hiway Federal Credit Union
2018.01 - 2020.10
- Assists department manager in implementing efficiencies, initiatives and supervising the Payments area
- Lead and coordinate payment related projects, initiatives and digital services enhancements
- Provide Business Services Cash Management product support and issue resolution
- Subject matter expert – ACH rules and regulations, real-time payments, and evolving payment options
- Product and member support liaison between internal credit union departments and payments.
Senior Payment Operations Specialist
Hiway Federal Credit Union
2015.05 - 2018.01
- Coordinate and process daily ACH tasks along with general ledger and journal entries
- Assist in research, setup and completion of projects directly related to the department’s needs
- Handle internal and external member issues to ensure member satisfaction
- Back up other departmental functions as necessary to ensure tasks are completed in a timely manner.
Cash Management Specialist
Northeast Bank
2012.05 - 2015.05
- Responsible for Electronic Banking set-up, input and daily operation including Cash Management, Mobile Banking, Remote Deposit Capture, Remote Deposit Anywhere (Mobile Remote Deposit), Positive Pay, ACH origination, Merchant Processing, and customer service for all related functions
- Responsible for the efficient and effective administration of cash management and Internet banking risk management
- Conduct on-site annual audits to ensure compliance with FFIEC guidelines
- Work closely with commercial lenders and business bankers to generate and retain new and existing business relationships by analyzing customer’s structure and pricing to develop solutions to meet the customer’s needs.
Personal Banker
Northeast Bank
2011.01 - 2012.05
- Open/close all deposit accounts for commercial and retail customers
- Assist customers with wire transfers, stop payments, and other related questions/needs
- Maintain a personal loan portfolio of $500,000 or greater
- Ensure applicable regulations, disclosures, policies, and procedures are observed and credit quality is aligned with loan policy and credit quality guidelines
- Maintain favorable customer relationships and effectively cross-sell Bank products and services.
Sr. Loan Operations Assistant
Northeast Bank
2008.10 - 2011.01
- Generate all commercial and installment notes and their supporting documents
- Process and maintain HMDA/LAR
- Responsible for filing, maintaining and terminating/releasing the following collateral: UCC-1’s, UCC-3’s, titles, mortgages, etc
- Order floods, credit bureaus, O&E’s and title insurance
- Process and maintain participation loan transactions
- Update and submit monthly SBA 1502 report
- Update customer credit report information (disputes, etc.)
- Report and maintain loan charge-offs, recoveries and OREO account
- Responsible for preparing components of the monthly board and LDC reports and the quarterly LTV report
- Type, maintain, balance and release all Letters of Credit
- Work with the Operations Department in balancing GLs
- Provide administrative support to the lending management team.
Loan Processor/MSR
City-County Federal Credit Union
2007.11 - 2008.10
- Responsible for printing web car books and “books out” the vehicles
- Type all mortgages, ensures documents are accurate and in proper order before forwarding to real estate department
- Ensure accuracy of all loan documents prior to management approval
- Type all loans that are received via fax from other offices
- Verify accuracy of all loan documents prior to being sent out for imaging
- Responsible for opening, closing, and maintaining members accounts including checking, saving, IRA, safe deposit boxes, and certificates of deposit
- Provide information to members regarding their accounts, exerting care to request proper identification and accessibility to account information.
Teller
Community Pride Bank
2005.05 - 2007.08
- Responsible for handling money, customer transactions, answering phones, cross-selling bank products, running daily teller transactions, balancing vault, ordering and shipping money from the Federal Reserve, processing tax payments, processing bond purchases, and performing other tasks as needed or instructed otherwise.
Education
Coon Rapids High School
Coon Rapids, MN06.2006
Skills
- Thorough knowledge of the following software programs: Microsoft Word, PowerPoint, Excel, Outlook, and Teams
- Excellent time-management and organizational skills
- Strong written and verbal communication skills
- Strong attention to detail
- Work well with customers/clients, co-workers, and supervisors/managers
- Extensive knowledge of banking products, rules, and regulations
- Experience working with Fiserv, Jack Henry and Federal Reserve Bank products and services
- Experience with core and digital banking conversions/migrations, mergers and acquisitions
Certification
- Certified Credit Union Executive (CCUE), CUNA, 07/01/21
- Project Management Certificate, U of M, 08/01/18
- Accredited ACH Professional (AAP), NACHA, 10/01/16
- Certificate from Minnesota Bankers Association – Consumer Lending, 11/01/11
- Certificate from American Bankers Association – Consumer Lending, 05/01/11
- Certificate from Minnesota Bankers Association – Real Estate Lending and Compliance, 02/01/09
- Certificate from Minnesota Bankers Association – Real Estate Lending and Compliance, 04/01/12
Timeline
Sr. Business Application Systems Analyst
Blaze Credit Union (FKA: Hiway Credit Union)
2024.01 - Current
Business Analyst – Digital Technologies
Hiway Credit Union
2022.08 - 2024.01
Project Implementation Coordinator – Payment Operations
Hiway Credit Union
2020.10 - 2022.07
Assistant Payment Operations Manager
Hiway Federal Credit Union
2018.01 - 2020.10
Senior Payment Operations Specialist
Hiway Federal Credit Union
2015.05 - 2018.01
Cash Management Specialist
Northeast Bank
2012.05 - 2015.05
Personal Banker
Northeast Bank
2011.01 - 2012.05
Sr. Loan Operations Assistant
Northeast Bank
2008.10 - 2011.01
Loan Processor/MSR
City-County Federal Credit Union
2007.11 - 2008.10
Teller
Community Pride Bank
2005.05 - 2007.08
Coon Rapids High School
- Certified Credit Union Executive (CCUE), CUNA, 07/01/21
- Project Management Certificate, U of M, 08/01/18
- Accredited ACH Professional (AAP), NACHA, 10/01/16
- Certificate from Minnesota Bankers Association – Consumer Lending, 11/01/11
- Certificate from American Bankers Association – Consumer Lending, 05/01/11
- Certificate from Minnesota Bankers Association – Real Estate Lending and Compliance, 02/01/09
- Certificate from Minnesota Bankers Association – Real Estate Lending and Compliance, 04/01/12
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