Dynamic and results-driven Senior Regional Director with a strong background in retail sales, multi-unit management, and strategic business development. Skilled in driving revenue growth, optimizing operational efficiency, and building high-performing teams. Experienced in cultivating a positive corporate culture and implementing business plans to improve profitability and enhance customer engagement.
Overview
13
13
years of professional experience
Work History
Sr. Regional Director
Ashley
11.2024 - Current
Directed retail operations across multiple regions, leading to sustained revenue growth and operational excellence
Developed and executed strategic business plans to maximize profitability and enhance customer engagement
Led, mentored, and developed regional teams to drive leadership succession and talent development
Fostered a positive company culture aligned with corporate goals and core values, resulting in high employee engagement and retention.
Regional Director of Sales
Ashley
08.2021 - 11.2024
Successfully managed multiple store locations, implementing strategic process improvements that significantly boosted revenue and operational efficiency.
Oversaw a substantial $70 million in annual sales, demonstrating exceptional sales management skills and business acumen.
Spearheaded customer satisfaction initiatives that resulted in increased repeat business and enhanced brand loyalty.
Led the professional development of store managers and department heads, effectively strengthening leadership pipelines and enhancing team performance.
Optimized inventory and supply chain management processes, achieving cost reductions while ensuring high product availability and customer satisfaction.
Store Manager
Ashley
10.2017 - 08.2021
Promoted from Sales Associate to Sales Manager within 2 months, and then to Store Manager within 3 months
Received Store of the Year award in 2019 and Runner-Up in 2020
Oversaw a high-performing team, exceeding sales and customer service goals
Implemented strategic sales strategies that significantly increased store profitability
Specialized in high-value transactions and effectively resolved conflicts to improve customer satisfaction
Mentored and developed employees for progression into leadership roles.
Sales / Sales Trainer
Gold and Silver Pawn Shop
12.2012 - 10.2017
Spearheaded high-traffic retail operations, cultivating relationships with hundreds of customers daily in a thriving business environment.
Specialized in luxury and high-value transactions, such as fine jewelry, rare antiques, classic cars, and firearms.
Achieved annual sales exceeding $2 million consistently, earning recognition as a top-performing salesperson each year.
Trained and coached new hires and underperforming sales professionals, optimizing sales performance.
Provided expert consultations to esteemed clients and collectors, guiding them towards informed purchasing decisions.
Contributed to the pricing, authentication, and valuation of rare and high-end merchandise.
Cultivated strong client relationships and fostered repeat business through a professional and engaging demeanor.
Education
Honors Diploma -
Basic High School
Henderson, Nevada
05.2004
Skills
Multi-Unit Leadership & Operations Management Professional
Sales & Revenue Growth ($100M Annual Sales Achieved) Professional
High-Volume Retail & Customer Experience Professional
High-End & Luxury Sales (Jewelry, Art, Antiques, Vehicles, Firearms) Professional
Strategic Planning & Execution Professional
Negotiation & Conflict Resolution Professional
Talent Development & Staff Training Professional
Inventory & Supply Chain Optimization Professional