Summary
Overview
Work History
Education
Skills
Timeline
Jeremy Bryant

Jeremy Bryant

Austin,TX

Summary

. Results-driven food service professional with experience in restaurant and hospitality industry. Possesses proven ability to lead teams, manage operations and develop staff. Expertly resolves customer issues, multitasks and solves problems. Customer-focused Server Manager committed to offering best in fine-dining and family restaurant experiences. Knowledgeable and hands-on professional with expertise in complete serving and front-of-house operations. Cultivates satisfied and loyal clientele, resulting in bustling operations and ever-increasing sales volume. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.Ready to become a part of your team…

Overview

11
11
years of professional experience

Work History

Server Supervisor

LOBOS
South Padre Island, TX
03.2015 - 03.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Worked flexible hours across night, weekend and holiday shifts.

Server Team Lead

Georges Seaford Service Stn
San Diego, CA
03.2014 - 03.2015
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Answered customers' questions, recommended items, and recorded order information.
  • Inspected dishes and utensils for cleanliness.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Identified issues, analyzed information and provided solutions to problems.
  • Passionate about learning and committed to continual improvement.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Worked effectively in fast-paced environments.

Concierge Specialist

Hilton
03.2010 - 05.2014
  • Enhanced guest satisfaction by providing personalized assistance and efficiently addressing inquiries.
  • Streamlined check-in and check-out processes for improved guest experience and reduced wait times.
  • Assisted guests with reservation management, ensuring accurate scheduling and prompt service.
  • Coordinated transportation arrangements for guests, optimizing their travel experience and convenience.

Education

Bachelor Of Business - Creating Profitable Business

Arizona State University, Tempe, AZ
01.1994

Skills

  • Quality Assurance
  • Resourcefulness and Creativity
  • Cross-cultural awareness
  • Training and mentoring

Timeline

Server Supervisor - LOBOS
03.2015 - 03.2021
Server Team Lead - Georges Seaford Service Stn
03.2014 - 03.2015
Concierge Specialist - Hilton
03.2010 - 05.2014
Arizona State University - Bachelor Of Business, Creating Profitable Business

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Jeremy Bryant