Performance-oriented Sales Executive offering exceptional record of achievement over 20-year career. Tenacious sales executive with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Skilled at developing long-term relationships with clients, generating lasting customer loyalty, and increasing company exposure with focus on largest Fintech companies, OEM auto manufactures and top financial institutions.
Ability to anticipate & recognize concerns, issues, problems/obstacles and suggest solutions.
Overview
19
19
years of professional experience
Work History
Enterprise Sales Executive
Wolters Kluwer-Lien Solutions
11.2018 - Current
Enabling organizations to ensure adherence with ever-changing regulatory obligations, manage risk, increase efficiency, and produce better business outcomes
CRA, HMDA and 1071 fair lending
Focus on Financial services, including banks, fintech’s, insurers and more make sense of compliance and regulatory changes
Emphasis on OEM manufacturers, Top 100 banks, and FinTech’s, working with largest refinance companies across US
Work with internal Team of experts to ensure client needs are met from product development, finance, servicing, and executive team
Thru relationship building, increased Fintech relationships to become 25% of all Motor Vehicle revenue in under 24 months
Total revenue increase from refinancing FinTech’s from $0 to over $2.2 million year one and over $4.5 million year 2
Understand the workflows and needs of FinTech’s and banks, and how they manage their overall lending process and workflows
Work with different cross functional partners to determine client needs and ensure customer needs were met
New sales closed in 2022 200% of goal
Worked with cross functional partners to setup reporting for customers to understand overall service expectations
Prospect new Motor vehicle clients to maintain a pipeline of 4.5 times annual goal
Continually work with C-suite client contacts to build relationships while using Challenger to gain new and additional business
Regularly set up training sessions for new and current team members to understand how to meet goals and track client’s revenue
1st half 2022 year 173% revenue quota and 459% new account quota ended year 135% revenue quota and 246% new account quota even with mid-year changes due to merger of 3 divisions, new goals and account list
Finished 2022 136% of plan
Finished 2021 156% of plan
Finished 2020 136% to plan and achieved presidents club
1 sales rep for MV and WKLS team
Finished 2019 #1 Motor vehicle sales rep on the new Motor Vehicle sales team
2021 increased customer spend by 209%, from $1 million to $2.2 million.
Account Executive
Wolters Kluwer-CT Corporation
09.2014 - 11.2018
Work with businesses to maintain entity management, corporate compliance, and due diligence solutions
Work with clients to stay compliant business licenses across the United States
Finished 2017 104.1% of plan
Finished 2016 109.2% to plan and achieved presidents club
Finished 2015 105% of plan and 2014 123% of plan
Maintained 99% client renewals by focusing on value added services and relationship building
Presented team process meetings for monthly staff training
These are now used as the inside sales main account review process due to its effectiveness
Created and implemented a renewal process which has been adopted by the full retention team
In 2016 2 of 6 reps were over 100%, in 2017 all 6 reps were over 100% of goal and the team is at 108% of goal
This was achieved by mirroring my renewal process
Leader on the team in outbound calls, new business opportunities and closed sales
Increased customers spend by 80.5% while growing the overall book of business by 20.9%
Number one in business license revenue with over $100,000 sold
Work with different cross functional partners to determine client needs and offer products based on information gathered
Meet with clients to ascertain understanding of their business and create custom packaging based on need.
Account Executive
Ricoh USA
06.2013 - 09.2014
Achieved 117% of equipment goal, top sales rep
Achieved 116% of services goal, top sales rep
Averaged 75 cold calls per week to uncover new business opportunities
10-15 outside sales appointments per week
Phone blitz 1-2 times per week averaging 5-7 appointments per blitz.
Account Representative
Combined Insurance
01.2012 - 06.2013
Executed 15-20 daily cold calls to decision makers to increase client base
Scheduled and attended a minimum of 25 pre-set in person appointments per week
Contacted new and existing customers to discuss how their needs could be met with specific products and services
Created a process to plan and organize routes within territory to maximize efficiency and time in the field
Process was adopted by the full team.
Independent Agent
Humana
10.2011 - 01.2012
Emphasized product features and benefits based on analysis of customers' needs
Taught potential clients about products through seminars and other special events.
Renewal Account Executive
UnitedHealthcare
10.2007 - 08.2011
Responsible for account management of $75,000,000 book of business
Average 45 outbound calls and 3 hours of phone time with/to clients daily
Between 2008-2011: achieved 106% of goal for ancillary add on sales
Monthly worked with 200+ groups and insurance brokers to renew health insurance and add on ancillary services
Created weekly webcast to share product knowledge with current and potential customers
Developed and implemented a new renewal program for multi-choice product offering
Process was adopted by other teams and I trained account executives for other states.
Branch Manager
State Bank Financial
10.2004 - 10.2007
2007: Increased deposits by 10% and loans by 50%
2006: Increased deposits by 25% and loans by 50%
2005: Increased deposits by 10% and loans by 35%
Implemented weekly sales meetings and increased averaged monthly loans from $5,000-$25,000 per month and referrals from 2-5 per month
Created and implemented strategies and processes to increase customer revenue.