Jeremy Butler
Brooklyn,NY
Summary
Highly experienced Senior security guard with 15+ years of expertise in ensuring the safety and security of people and premises. Skilled in access control management, fire and security system inspection, and enforcement of safety procedures. Proactive and detail-oriented professional with extensive knowledge of security operations and safety protocols. Experienced customer service representative with a strong background in the industry. Team-oriented with a positive outlook, excellent communication skills, and a proven track record of building strong client relationships. Committed to delivering exceptional customer experiences, driving business success, and cultivating lasting partnerships.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Supervisor
Allied Risk Management
Brooklyn, NY
04.2025 - Current
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Coordinated with vendors to ensure timely delivery of materials, equipment, and services related to security operations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Monitored and authorized employee and guest access to guard against theft.
- Investigated security breaches and took appropriate measures to minimize damage.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Reviewed security practices prior to events and identified potential weaknesses.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
Fire Guard
Allied Risk Management Inc.
Brooklyn, NY
02.2025 - Current
- Investigated reports of fires, gas leaks, smoke alarms, sprinkler activation.
- Provided training on proper safety protocols related to fires, hazardous materials, and other emergencies.
- Ensured all exits were unobstructed at all times and that doors remained unlocked during business hours.
- Inspected fire extinguishers on a regular basis to ensure they were in working order.
- Checked buildings regularly for signs of vandalism or theft and reported any incidents promptly to management.
- Ensured fire equipment was functioning properly by conducting routine tests and inspections.
Flagger
Allied Risk Management Inc.
Brooklyn, NY
07.2023 - Current
- Informed workers about traffic control protocols for each job site.
- Alerted oncoming vehicles of unexpected changes in roadway conditions using hand signals or flags.
- Held stop and slow paddles to direct traffic around active work sites.
- Maintained a positive attitude towards customers, co-workers and supervisors in stressful situations.
- Ensured proper placement of warning signs, cones and barricades in accordance with state regulations.
- Assisted with lane closures and detours when necessary.
- Utilized radio communication systems effectively when communicating with other flaggers or supervisors.
Senior Security Officer
Allied Risk Management
Brooklyn, NY
02.2010 - Current
- Performed regular patrols of buildings, grounds, and parking areas to detect any unauthorized persons or activities.
- Created detailed reports after each incident involving security breaches or suspicious activities.
- Coordinated with law enforcement agencies to ensure effective response to criminal activity.
- Provided support during special events at the facility, including crowd management duties.
- Inspected equipment regularly for signs of tampering or damage.
- Maintained a high level of professionalism when dealing with difficult customers.
- Developed positive relationships with customers through friendly interactions.
- Implemented innovative methods for streamlining the customer service process.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Analyzed employee behaviors and identified any suspicious activities or potential breaches in security protocols.
- Monitored security operations to ensure compliance with established procedures and standards.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
Customer Service Representative
Allied Risk Management
Brooklyn
02.2010 - Current
- Maintained a high level of professionalism.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed positive relationships with customers through friendly interactions.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints promptly and efficiently.
Skills
- Security operations
- Incident investigation
- Access control
- CCTV monitoring
- Equipment inspection
- Emergency response
- Customer service
- Team collaboration
- Conflict resolution
- Communication skills
- Problem solving
- Training and development
Certification
- FO4 Fire Guard certificate of fitness
- FO2 Fire Guard certificate of fitness
- Flagger
- Security license
Accomplishments
- Certificate of excellence
References
References available upon request.
Timeline
Security Supervisor
Allied Risk Management
04.2025 - Current
Fire Guard
Allied Risk Management Inc.
02.2025 - Current
Flagger
Allied Risk Management Inc.
07.2023 - Current
Senior Security Officer
Allied Risk Management
02.2010 - Current
Customer Service Representative
Allied Risk Management
02.2010 - Current