Jeremy Campbell

• Dedicated and results-driven Account Manager with a proven track record in the dynamic realm of Managed Service Providers (MSPs)
• My role as an Account Manager has been characterized by fostering robust client relationships, strategically aligning MSP services with client objectives, and ensuring unparalleled client satisfaction
• Cybersecurity professional with an understanding of the unique needs of banks
• Over $1.5M in first-year sales
• Fortinet NSE -1, NSE -2, and NSE -3
• Fortinet Certified Associate Cybersecurity
• Sales Product Specialist - Hardware Firewall
• Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
• Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
• Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
• Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
• Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
• Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.

Sales focusing on network design, procurement, implementation, and 24/7 in-house post-sales customer support

• As well as proprietary software platform that provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services
• Primarily focused on Hilton Hotels, while selling to Marriott, IHG, and Starwood brands as they came about through relationships with management and ownership groups
• Developed a deep understanding of each brand and their standards pertaining to wireless infrastructure, free-to-guest programming, OTT applications, casting, and Telephony
• Strong understanding of Cisco, Meraki (cloud-based), Aruba, Ruckus Access Points, Cisco, HP/Aruba, Meraki (cloud-based), and Brocade switching
• Designed and sold networks to meet 802.11ac networking standards
• Worked with project managers to kick off projects and followed through implementation as needed
• Sold circuits and SIP trunking through ISP arm, Telnet
• Partnered with companies such as Corning, Tellabs, Vision Technologies to sell GPON solutions (fiber to the room) to new-build hotels

• Sales focusing on network design, procurement, implementation, and 24/7 in-house post-sales customer support
• As well as our proprietary software platform that provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services
• Primarily focused on Hilton Hotels, while selling to Marriott, IHG, and Starwood brands as they came about through relationships with management and ownership groups
• Developed deep understanding of each brand and their standards pertaining to wireless infrastructure, free to guest programming, OTT applications, casting, and Telephony
• Built and maintained a pipeline of opportunities with top-line revenue surpassing $4 million
• Top 3 in sales for consecutive quarters closing out 2017
• Sold 243% of target for 2017 before moving to Director of sales position
• Strong understanding of Cisco, Meraki (cloud-based), Aruba, Ruckus Access Points and Cisco, HP/Aruba, Meraki (cloud-based), and Brocade switching
• Designed and sold networks to meet 801.11ac networking standards
• Worked with project managers to kick-off projects and followed through implementation as needed
• Sold circuits and SIP trunking through our ISP arm, Telnet
• Partnered with companies such as Corning, Tellabs, Vision Technologies to sell GPON solutions (fiber to the room) to new-build hotels

• Managed a team of 6 Account Executives across North America
• Ensured that each salesperson made a minimum set goal of sales calls a week and provided a weekly report from Dynamics CRM to management to track the weekly calls by each sales rep
• Trained sales staff including mentoring and developing staff to meet quota goals
• Responsible for keeping Dynamics CRM up to date with data integrity for the team
• Review weekly Dynamics CRM for tasking of Sales Engineers and ensures bid to close ratio are within acceptable guidelines
• Ensured that there were leads to feed the sales reps and that there was an equal distribution of leads
• Responsible for staffing the sales team
• Took full responsibility for Sales Snapshot and team quota/goals
• Talked in real-time daily to each salesperson on the team to remove obstacles and mentor

• Generated new business from existing clients and through town hall-type meetings
• Responsible for continued training on new products and implementation to meet client needs
• Million Dollar Round Table recipient
• Demonstrated a passion for driving sales, following through on commitments, process efficiency, and time management
• Exhibited knowledge of investments and financial markets and applied key principles appropriately to individual client investment needs
• Presented investment analysis and strategies to clients in face-to-face meetings
• Provided the highest level of service by quickly and accurately identifying customer needs and articulating the appropriate solution to questions and/or account-related issues
• Researched and implemented investment strategies and ideas tailored toward each client's specific investment objectives
• Improved networking procedures to increase sales by 27%.

• Responsible for prospecting for new clients to generate new business and expand the organization's customer base
• Trained new agents on the sales process and relationship building while maintaining current accounts and sales numbers
• Million Dollar Round Table recipient
• Chairman’s Council 2009 – 2015 (top 4% of agents nationally)
• Bronze, Silver & Gold Starter’s Club - 2009
• Modeled exceptional customer service skills and appropriate diagnostic sales techniques
• Calculated quotes and educated potential clients on insurance options
• Met with prospective customers and business owners in their homes, businesses, and other settings
• Analyzed sales volume, retention, and loss ratio trends to identify areas for improvement
• Calculated premiums and established payment methods for sales