Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Campbell

Brandon,MS

Summary

Business development professional who excels in analysis, planning, sales, research, and marketing. Critical and innovative thinker with a results-oriented approach. Positive, goal-oriented team player who works well in a diverse environment to develop and implement business solutions. Possesses excellent interpersonal, communication, and relationship-building skills, with the ability to listen attentively, communicate persuasively, and follow through diligently. Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives. Dynamic account executive with extensive experience in customer service. Highly organized professional establishes relationships with customers. Stays calm under pressure. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Outside sales specialist with strength in negotiations, e-commerce and customer service. Excellent interpersonal and time management skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Account Executive, Southeast Region

Business Communications Inc.
11.2022 - Current
  • Dedicated and results-driven Account Manager with a proven track record in the dynamic realm of Managed Service Providers (MSPs)
  • My role as an Account Manager has been characterized by fostering robust client relationships, strategically aligning MSP services with client objectives, and ensuring unparalleled client satisfaction
  • Cybersecurity professional with an understanding of the unique needs of banks
  • Over $1.5M in first-year sales
  • Fortinet NSE -1, NSE -2, and NSE -3
  • Fortinet Certified Associate Cybersecurity
  • Sales Product Specialist - Hardware Firewall
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
  • Maintained up-to-date knowledge on product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts.
  • Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.

National Account Manager, North America

Guest-Tek Interactive Entertainment Ltd.
05.2018 - 10.2022

Sales focusing on network design, procurement, implementation, and 24/7 in-house post-sales customer support

  • As well as proprietary software platform that provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services
  • Primarily focused on Hilton Hotels, while selling to Marriott, IHG, and Starwood brands as they came about through relationships with management and ownership groups
  • Developed a deep understanding of each brand and their standards pertaining to wireless infrastructure, free-to-guest programming, OTT applications, casting, and Telephony
  • Strong understanding of Cisco, Meraki (cloud-based), Aruba, Ruckus Access Points, Cisco, HP/Aruba, Meraki (cloud-based), and Brocade switching
  • Designed and sold networks to meet 802.11ac networking standards
  • Worked with project managers to kick off projects and followed through implementation as needed
  • Sold circuits and SIP trunking through ISP arm, Telnet
  • Partnered with companies such as Corning, Tellabs, Vision Technologies to sell GPON solutions (fiber to the room) to new-build hotels

Account Executive, North America

Guest-Tek Interactive Entertainment Ltd.
03.2016 - 12.2018
  • Sales focusing on network design, procurement, implementation, and 24/7 in-house post-sales customer support
  • As well as our proprietary software platform that provides Converged Data, Video, Telephony, Above Property Voice and Mobile App services
  • Primarily focused on Hilton Hotels, while selling to Marriott, IHG, and Starwood brands as they came about through relationships with management and ownership groups
  • Developed deep understanding of each brand and their standards pertaining to wireless infrastructure, free to guest programming, OTT applications, casting, and Telephony
  • Built and maintained a pipeline of opportunities with top-line revenue surpassing $4 million
  • Top 3 in sales for consecutive quarters closing out 2017
  • Sold 243% of target for 2017 before moving to Director of sales position
  • Strong understanding of Cisco, Meraki (cloud-based), Aruba, Ruckus Access Points and Cisco, HP/Aruba, Meraki (cloud-based), and Brocade switching
  • Designed and sold networks to meet 801.11ac networking standards
  • Worked with project managers to kick-off projects and followed through implementation as needed
  • Sold circuits and SIP trunking through our ISP arm, Telnet
  • Partnered with companies such as Corning, Tellabs, Vision Technologies to sell GPON solutions (fiber to the room) to new-build hotels

Director of Sales, North America

Guest-Tek Interactive Entertainment Ltd.
01.2018 - 04.2018
  • Managed a team of 6 Account Executives across North America
  • Ensured that each salesperson made a minimum set goal of sales calls a week and provided a weekly report from Dynamics CRM to management to track the weekly calls by each sales rep
  • Trained sales staff including mentoring and developing staff to meet quota goals
  • Responsible for keeping Dynamics CRM up to date with data integrity for the team
  • Review weekly Dynamics CRM for tasking of Sales Engineers and ensures bid to close ratio are within acceptable guidelines
  • Ensured that there were leads to feed the sales reps and that there was an equal distribution of leads
  • Responsible for staffing the sales team
  • Took full responsibility for Sales Snapshot and team quota/goals
  • Talked in real-time daily to each salesperson on the team to remove obstacles and mentor

Financial Representative

Wealth Management Group
01.2015 - 02.2016
  • Generated new business from existing clients and through town hall-type meetings
  • Responsible for continued training on new products and implementation to meet client needs
  • Million Dollar Round Table recipient
  • Demonstrated a passion for driving sales, following through on commitments, process efficiency, and time management
  • Exhibited knowledge of investments and financial markets and applied key principles appropriately to individual client investment needs
  • Presented investment analysis and strategies to clients in face-to-face meetings
  • Provided the highest level of service by quickly and accurately identifying customer needs and articulating the appropriate solution to questions and/or account-related issues
  • Researched and implemented investment strategies and ideas tailored toward each client's specific investment objectives
  • Improved networking procedures to increase sales by 27%.

Financial Representative

Mutual of Omaha
01.2009 - 12.2014
  • Responsible for prospecting for new clients to generate new business and expand the organization's customer base
  • Trained new agents on the sales process and relationship building while maintaining current accounts and sales numbers
  • Million Dollar Round Table recipient
  • Chairman’s Council 2009 – 2015 (top 4% of agents nationally)
  • Bronze, Silver & Gold Starter’s Club - 2009
  • Modeled exceptional customer service skills and appropriate diagnostic sales techniques
  • Calculated quotes and educated potential clients on insurance options
  • Met with prospective customers and business owners in their homes, businesses, and other settings
  • Analyzed sales volume, retention, and loss ratio trends to identify areas for improvement
  • Calculated premiums and established payment methods for sales

Education

Associate of Science - Emergency Medical Technology

Holmes Community College
Ridgeland, MS
05.1997

Skills

  • Client Relationship Building
  • Account Management
  • Relationship building and management
  • Pipeline Management
  • Written and verbal communication
  • Strategic selling
  • CRM software expertise
  • New business opportunities
  • Customer Relations
  • Territory Management
  • Sales Quota Achievement
  • Customer rapport

Certification

  • Certified Associate Cybersecurity - Fortinet - August 2024
  • Sales Product Specailist - Palo Alto - January 2024

Timeline

Account Executive, Southeast Region

Business Communications Inc.
11.2022 - Current

National Account Manager, North America

Guest-Tek Interactive Entertainment Ltd.
05.2018 - 10.2022

Director of Sales, North America

Guest-Tek Interactive Entertainment Ltd.
01.2018 - 04.2018

Account Executive, North America

Guest-Tek Interactive Entertainment Ltd.
03.2016 - 12.2018

Financial Representative

Wealth Management Group
01.2015 - 02.2016

Financial Representative

Mutual of Omaha
01.2009 - 12.2014
  • Certified Associate Cybersecurity - Fortinet - August 2024
  • Sales Product Specailist - Palo Alto - January 2024

Associate of Science - Emergency Medical Technology

Holmes Community College
Jeremy Campbell