Jeremy Castro
Washington,DC
Summary
Experienced professional thriving in fast-paced environments and excelling under pressure. Consistently earns high marks for work quality and speed. Dedicated and adaptable with a proactive attitude and strong communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
30
30
years of professional experience
Work History
Wedding and Events Master Planner
Capital Floral Designs
Washington , DC
2017.03 - Current
- Organized and coordinated wedding ceremonies, receptions, and rehearsal dinners.
- Developed detailed timelines for each wedding event to ensure tasks were completed on schedule.
- Researched venues and vendors to find the best options for clients within budget.
- Drafted contracts with vendors to secure services and negotiate pricing.
- Planned menus, decorations, music, photography, videography, and other details.
- Provided guidance and advice on etiquette for weddings of various cultures and religions.
- Assisted couples in selecting invitations, favors, dresses, tuxedos, flowers, cakes.
- Facilitated communication between couples and their families regarding wedding plans.
- Reviewed invoices from vendors to ensure accuracy before submitting payments.
- Oversaw set-up of reception sites prior to events to make sure everything was ready.
- Conducted post-wedding reviews with clients to assess overall satisfaction.
Executive Director of Hotel Operations
Carnival Cruise Lines
New York , NY
2002.01 - 2017.03
- Developed and implemented strategic plans to ensure organizational growth and development.
- Cultivated relationships with key stakeholders, including board members, donors, sponsors, partners, and community leaders.
- Provided oversight of all departments to ensure compliance with established policies and procedures.
- Created a collaborative environment that fosters innovation and encourages employee engagement.
- Evaluated existing programs for improvement opportunities while identifying new program ideas based on market analysis.
- Collaborated with external vendors to provide cost-effective solutions for services such as IT support or human resources management.
- Ensured legal compliance by staying abreast of relevant laws, regulations, standards, guidelines.
- Coordinated special events such as conferences or workshops designed to raise awareness about the organization's mission.
Hotel General Manager
Walt Disney World Resort
Lake Buena Vista , FL
1994.04 - 2001.11
- Coordinated and supervised daily operations of the hotel, ensuring compliance with all policies and procedures.
- Developed strategies to maximize profits through cost control and revenue generation initiatives.
- Managed front desk staff, housekeeping, maintenance, security and other departments within the hotel.
- Reviewed financial statements and reports to assess operational performance against budget targets.
- Conducted regular inspections of rooms, common areas, facilities and safety equipment.
- Monitored staffing levels to ensure adequate coverage at all times while controlling labor costs.
- Implemented new technologies such as online booking systems or automated check-in and check-out processes.
- Liaised with suppliers for ordering supplies such as food items, beverages, linens.
- Established quality assurance standards for each department to ensure high levels of service delivery.
- Performed administrative tasks such as payroll processing or updating employee records.
Education
Bachelor of Arts - Music Management
Arizona State University
Tempe, AZ1994-05
Skills
- Reservation Management
- Property Maintenance
- Guest Relations
- Property Inspections
- Rent collection
- Maintenance Coordination
- Marketing and Advertising
- Financial Management
- Complaint resolution
- Property Management
- Conflict Resolution
- Multitasking
- Active Listening
- Excellent Communication
- Adaptability and Flexibility
- Coaching and Mentoring
- Attention to Detail
- Reliability
- Team building
- Task Prioritization
- Problem-solving abilities
- Decision-Making
- Time Management
- Staff Training
- Organizational Skills
- Team Leadership
- Risk Management
- Budget Management
- Problem-Solving
Affiliations
- Avid Camper owning different RV's throughout my life. My family owns and operates several RV parks in the West.
- My partner and I travel a lot mostly to different LGBT camps
Timeline
Wedding and Events Master Planner
Capital Floral Designs
2017.03 - Current
Executive Director of Hotel Operations
Carnival Cruise Lines
2002.01 - 2017.03
Hotel General Manager
Walt Disney World Resort
1994.04 - 2001.11
Bachelor of Arts - Music Management
Arizona State University
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