Overview
Work History
Timeline
Summary
Accomplishments
Skills
Education
Interests
References
Generic

Jeremy Causey

Zephyrhills,FL

Overview

18
18
years of professional experience

Work History

Customer Service Associate

RaceTrac
06.2024 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.
  • Followed up with customers about resolved issues to maintain high standards of customer service.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Responded proactively and positively to rapid change.

Environmental Services Tech

BayCare
06.2024 - Current
  • Provided professional services and support in a dynamic work environment.
  • Paid attention to detail while completing assignments.
  • Developed and maintained courteous and effective working relationships.
  • Excellent communication skills, both verbal and written.
  • Skilled at working independently and collaboratively in a team environment.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Self-motivated, with a strong sense of personal responsibility.

Clerical Storekeeper

CSX Transportaion
10.2007 - Current
  • Operated forklifts and hand trucks to restock department supply locations.
  • Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
  • Received product shipments and organized in stockroom storage area.
  • Issued invoices to request payment from customers every month.
  • Tagged merchandise and neatly stocked on shelves and display areas.
  • Documented shipping and receiving records to confirm receipt of orders.
  • Used Oracle to check and count all product inventories.
  • Resolved [Number]% of purchase order variances by following up with vendors on overdue purchase orders.
  • Sorted and placed [Type] materials on racks and shelves according to predetermined sequences such as product code and size.
  • Filled orders by gathering merchandise specified in requisitions.

Custodial Worker

Walt Disney World Company
08.2023 - 12.2023
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
  • Kept building spaces premises clean inside and outside.
  • Collected trash and emptied receptacles and recycling containers.
  • Reported vandalism or other damage to property to supervisor.
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Reported damages and hazardous conditions to management for further action.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
  • Kept public pathways clear of safety hazards and spills with regular checks and attention.
  • Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.
  • Maintained optimal supply levels to meet daily and special cleaning needs.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Timeline

Customer Service Associate

RaceTrac
06.2024 - Current

Environmental Services Tech

BayCare
06.2024 - Current

Custodial Worker

Walt Disney World Company
08.2023 - 12.2023

Clerical Storekeeper

CSX Transportaion
10.2007 - Current

Bachelor of Science - Parks, Recreation, and Leisure Management

Everglades University

Summary

Highly organized and dependable professional with a proven track record of effectively managing multiple priorities while maintaining a positive attitude. Demonstrated willingness to take on additional responsibilities to achieve team objectives and contribute to overall success.

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of [Numbe20r] staff members.

Skills

  • Parks Management
  • Recreation Management
  • Leisure Management
  • Theme Park Experience
  • Transportation Industry Experience
  • Customer Service
  • Guest Services
  • Point of sale systems
  • Tactful and diplomatic
  • Merchandise upselling
  • Product knowledge
  • POS system operation
  • Clerical support
  • Hospitality and accommodation
  • Inventory control

Education

Bachelor of Science - Parks, Recreation, and Leisure Management

Everglades University
Tampa, FL
12.2025

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Outdoor Recreation
  • Watching Movies and TV Shows
  • I like working with my hands and fixing things
  • Backpacking and Hiking
  • DIY and Home Improvement
  • I participate in a variety of outdoor recreational activities
  • Historical Exploration
  • Hiking
  • Camping
  • Road Trips
  • Horseback Riding

References

References furnished upon request.