Jeremy Cheek
Nixa,MO
Summary
Experienced and self-motivated retail manager with 18 years of leadership experience seeking a challenging position with a company that values consistency and success. Driven to achieve top-performing results through engaging with people, utilizing operational processes, and providing passionate leadership. Throughout my career, I have created a positive working environment for associates, delivered fast and efficient customer service, and demonstrated strong critical thinking skills to solve problems quickly. I have successfully built strong relationships with peers and supervisors while developing and coaching teams to consistently deliver successful outcomes. With a fun and professional attitude, dedicated to driving success in any organization.
Overview
20
20
years of professional experience
Work History
Store Manager
Kohl’s Corporation
01.2012 - Current
- Project manager for Sephora at Kohls remodel in store location in 2024.
- Top store in District with our Company wide store “Your Voice Survey” with a score of 91.
- 2023 Top 10% scorecard in company influenced by YOY sales and Loyalty performance.
- Human Resources Leader in district supporting our stores and sharing HR topics and concerns.
- Consistently contributing as a top 30% store year over year
- Leveraging District Credit Captainship to connect with several other store executives and inspire them to drive results with Kohl’s Charge Credit Program
- Effectively managing over 100+ associates and 2+ executive level reports
- Responsible for Developing 20+ associates into manager level positions during my executive roles at Kohl’s
- Actively involved in recruiting at Missouri State University with Career Fair’s, Resume Blast’s, and Interviewing potential future Executives with Kohl’s through MIT & Intern programs.
Human Resources / Operations Assistant Manager
Kohl’s Corporation
01.2011 - 06.2012
- Owner of Customer Service experience throughout our store with Customer Service Captainship
- Responsible for maintaining Payroll Budgets, Hiring, Training, and Scheduling for over 100 Associates
- Monitoring Store Expenses and utilizing Profit & Loss Reports to deliver company profitability from our store
- Became Continuous Flow Captain for our district to motivate, coach, and develop district stores to achieve success with their freight process.
- Share and explain benefit options for associates at store location.
- Primary HR contact in store creating inclusive culture environment while supporting and resolving HR concerns.
AA Assistant Store Manager
Kohl’s Corporation
01.2009 - 01.2011
- Received 2009 Regional “Executive Hero” award
- Responsible for Five Million Dollars in Sales during 2010 which resulted in a district leading 10.2% Sales Comp
- Value Price Initiative District Rollout Captain responsible for training and communicating a new company marketing program
- Assigned to the Peer Mentor program advocate to train and develop newly hired executives.
CFH Assistant Store Manager
Kohl’s Corporation
06.2007 - 01.2009
- Appointed Sign Management District Trainer & Rollout Captain contacting and traveling to stores to audit and train new company wide Sign Management program
- Received 2008 District Back to School Winner.
Customer Service Area Supervisor
Kohl’s Corporation
01.2005 - 01.2007
- Received “Most Improved” award for raising Customer Service scores 12.9% the first quarter in CSAS position
- Increasing store credit performance to #1 in District three quarters in a row with a 132% credit achievement
- Driving change to exceed customer expectations at POS with improved staffing & continued coaching of POS & Sales Floor associates.
Education
Business Management & Psychology - Business Administration
Missouri State University
Springfield, MissouriAssociate of Arts Degree - Business Administration And Management
Ozark Technical Community College
Springfield, MissouriSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Store operations
- Customer Service Management
- Training and mentoring
- Store Opening and Closing
- Team Leadership
- Team leadership and coaching
- Inventory Management
- Store Merchandising
- Cash Management
- Retail Inventory Management
- Employee Training
- Inventory Control
- Recruitment and hiring
- POS Systems
- Team Building and Leadership
- Recruiting and Hiring
- Operations Management
- Leadership Development
- Supply Ordering
- Staff Management
- Policies and Procedures
- Sales expertise
- Employee Scheduling
- Accurate Cash Handling
- Work Planning and Prioritization
- Relationship building and management
- Strategic thinker
- Sales Strategies
- Operations
- Retail Sales Techniques
- Payroll Management
- Operational Efficiency
- Inventory Oversight
- Loss Prevention Procedures
- Retail Merchandise Quality Standards
- Sales Analysis
- Performance Reviews
- Project Management
- Goals and performance
- Team motivation
- Store displays
- Documentation And Reporting
- Order Management
- Team Development
- Loss Prevention
- Sales Coaching
- Maximizing profitability
- Leading Staff Meetings
- Merchandise planning
- Personnel development
- Special Events
- Competitor Monitoring
- Operations Oversight
- Process Improvements
- Risk Management
- Financial operations management
- Decision-Making
- Teamwork and Collaboration
References
- Erick Byrd, Kohl’s Corporation, Joplin, Missouri, Store Manager, 417-483-0879
- Rick Borgard, Kohl’s Corporation, Ozark, Missouri, 417-880-9422
- Amanda McKee, Kansas State Bank, Wichita, Kansas, Certified Retail Banker, 316-708-4441
Timeline
Store Manager
Kohl’s Corporation
01.2012 - Current
Human Resources / Operations Assistant Manager
Kohl’s Corporation
01.2011 - 06.2012
AA Assistant Store Manager
Kohl’s Corporation
01.2009 - 01.2011
CFH Assistant Store Manager
Kohl’s Corporation
06.2007 - 01.2009
Customer Service Area Supervisor
Kohl’s Corporation
01.2005 - 01.2007
Business Management & Psychology - Business Administration
Missouri State University
Associate of Arts Degree - Business Administration And Management
Ozark Technical Community College
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