Dedicated Water Meter Technician with expertise in customer service, field service, meter shop, meter troubleshooting from 5/8-12", and data analysis. Committed to resolving issues efficiently while maintaining high standards of accuracy and safety.
Overview
20
20
years of professional experience
Work History
Water Meter Technician
Las Vegas Valley Water District
Las Vegas
08.2006 - Current
Installed and maintained water meter systems from 5/8-12" across service areas.
Conducted routine inspections on water meters from 5/8-12" to verify functionality and accuracy.
Collaborated with field crews to resolve meter-related issues.
Utilized specialized tools for accurate meter reading and data collection.
Trained new technicians on safe practices and operational procedures.
Documented maintenance activities and service records accurately.
Responded to customer inquiries regarding water usage and meter readings.
Ensured compliance with safety regulations during all work activities.
Repaired or replaced malfunctioning or broken meters.
Troubleshot complex issues related to metering systems and components.
Conducted research into the most up-to-date technologies used in metering systems.
Reviewed existing policies and procedures related to the installation and maintenance of meters.
Recommended changes or improvements based on industry standards or best practices.
Maintained records of all service calls, repairs and installations completed.
Provided technical support to other technicians regarding water meter issues.
Verified readings on newly installed meters with customers.
Performed water meter maintenance, repair and installation in residential and commercial properties.
Resolved customer complaints regarding billing discrepancies by investigating and correcting inaccurate meter readings.
Inspected existing meters for accuracy and functionality.
Analyzed meter reading data to identify trends and patterns in water usage for improved service delivery.
Created detailed reports summarizing findings from inspections, tests and repairs.
Installed, diagnosed, and repaired various types of water meters including fire hydrant meters, Hershey, senses, Elster, Badger, Honeywell, Neptune, Master Meters, and Kamstrup.
Assisted in training new technicians on the proper use of testing equipment.
Responded promptly to emergency requests for assistance with water meter problems.
Participated in departmental safety meetings and attended awareness training offered to employees.
Drove vehicles safely, obeying traffic laws and transportation procedures to avoid accidents.
Utilized various tools and techniques to effectively complete tasks in metering operations.
Gathered and evaluated data for validity, accuracy and completeness.
Supported activities to maintain equipment in reliable condition.
Cleaned, lubricated, calibrated, and tested water meters on a regular basis.
Resolved issues between customers and utility companies regarding billing disputes.
Recorded readings from water meters to determine customer usage.
Performed routine maintenance on equipment used during job duties.