Dynamic professional with a proven track record excelling in supervisory leadership, project management, and process optimization. Adept at leading cross-functional and diverse teams while enhancing operational efficiency and leveraging strong analytical skills and a service-oriented mindset to drive successful outcomes. Passionate about fostering collaboration and delivering exceptional results in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Delivery Coordinator | Data Migrations
Focus Solutions
DePere, WI
08.2023 - Current
Coordinate the data conversion process for clinics moving from a legacy Electronic Health Records system into a new application.
Developed and maintained data conversion plans, timelines, and deliverables.
Provided direction, guidance, and support to clients throughout the duration of projects.
Identified project needs by reviewing project objectives and schedules.
Submitted project deliverables to clients, consistently adhering to quality standards.
Conferred with project personnel to identify and resolve problems.
Created project status presentations for delivery to clients and project personnel.
Information Technology Application Support
Focus Solutions
DePere, WI
03.2022 - 08.2023
Contracted out to InnovAge Senior Care Services.
Provided electronic health record support across Innovage's nationwide footprint.
Coordinated with IT and clinical leadership to problem-solve issues related to the Electronic Health Record and grievance response system.
COVID Testing Location Leader
Prevea Health
Green Bay, WI
09.2021 - 03.2022
Organized and led campus-wide COVID testing operations for students and staff.
Oversight of testing staff.
Daily cabinet meeting with campus leaders reviewing the COVID response.
Analyze overall testing and positive test rates, and report those to the campus leaders.
Received written commendation from interim UW System President Tommy Thompson for the efficiency and frequency of our testing program.
Athletic Training Supervisor
Prevea Health
GREEN BAY, WI
06.2021 - 03.2022
Leader of 25 direct-report licensed athletic trainers and certified strength coaches.
Oversight of staff and operations of seven high school and three collegiate sports medicine and athletic performance programs.
Provide semiannual performance reviews, along with employee development.
Organized and presented all staff training, continuing education in-services, and retreats.
Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
Quarterly meetings with respective athletic department leaders to review employee performance, analytics of patient care, and collaborate to grow the partnership.
Director of Sports Medicine /Head Athletic Trainer
University of Wisconsin - Green Bay, Green Bay Wisconsin
Green Bay, WI
07.2005 - 07.2021
Cultivated strong relationships with physicians, administrators, student-athletes, and coaches through prompt resolution of inquiries.
Recruited, trained, supervised, and mentored staff members to enhance departmental effectiveness.
Managed budgeting and financial planning for Sports Medicine Department to ensure resource optimization.
Identified process optimization opportunities using data analysis to improve operational efficiency.
Led cross-functional teams to develop innovative solutions for complex sports medicine challenges.
Negotiated agreement with external partners to secure exclusive Sports Medicine Services for department.
Implemented strategies to improve health care delivery for student-athletes based on identified needs.
Coordinate athletic training operations and services provided to our three partner intercollegiate athletics sports medicine programs, while also serving as the Head Athletic Trainer for UW-Green Bay Athletics.
Education
Master of Arts - Liberal Studies - Sport Management
Senior Data Analyst Fund Administrator at Phoenix American Sales Focus Solutions India Pvt LtdSenior Data Analyst Fund Administrator at Phoenix American Sales Focus Solutions India Pvt Ltd