JEREMY CLINE
Pea Ridge,AR
Summary
Knowledgeable, results-focused with 10+ years’ experience overseeing/managing strategic processes in the big box retail sector, including people operations and employment relations coordination/management. Expertise in driving project management initiatives from inception to completion. Provides strategic leadership of short- and long-term goals while utilizing critical decision-making abilities. Maintains meticulous focus on organization, self-starter Adept at successfully leading high-performing teams with a proven ability to collaborate cross-functionally with management, employees, and all external stakeholders.
Overview
13
13
years of professional experience
Work History
Owner/ Operator
CLINE’S CUSTOM CREATIONS
Pea Ridge, AR
02.2021 - Current
- Designing of customer shirts, hats and mugs
- Create designs per individual customer needs
- Designing of customer ordered laser engraving
- Engrave designs products for customers
- Work with timelines and product availability
- Communicate with customers to insure they receive what they are expecting on time.
Water Clerk
PEA RIDGE WATER DEPARTMENT
Pea Ridge, AR
06.2024 - 08.2024
- Collect payments from customers, cash and cards
- Answer phones regarding all types of questions and concerns
- Work with customers who have outstanding balances, send notices and place account with the 3rd party collections department
- Keep meticulous records of all samples taken
- Work with the employees in the field to complete tasks such as repairs, disconnects and other issues that may arise
- Work in multiple city systems such as UMS, 3CX and RVS as well as Word, Excel, Outlook and others
- Review applications and fix any errors that were entered into the system by the new account person
- Built data base of all accounts, sewer basins, trash days, service addresses and recycling weeks
- Check PO Box and make deposits at banks.
Sample Preparation
WORKSOURCE (UL)
Bentonville, AR
10.2023 - 01.2024
- Sample preparation associate for UL Verification Services Inc
- Prepared samples for testing by breaking down parts, removing paint, and using chemicals to prepare for verification
- Use in house software as well as MS to record data on each sample
- Time management used for high priority tests
- Keep meticulous records of all samples taken.
Facilities Manager / Project Manager
WALMART HOME OFFICE
Bentonville, AR
04.2012 - 08.2022
- Promoted x3 throughout tenure with the company to current role, managing Facilities Department operations and projects across multiple Walmart store locations
- (Previous roles include Assistant Manager, Doors, Docks, & Glass Coordinator, and Associate)
- Supervise cross-functional teams of up to 10 associates and manage daily activities for Doors, Docks, Safe, Locksmith, and Glass Maintenance to support Walmart stores, including cost control, service excellence, and risk mitigation
- Manage responsibility for repair, pm, and capital budgets as well as doors and docks across Walmart and Sam's Club stores throughout the United States, including directing three (3) direct reports and managing 16 national service providers
- Manage HR and employee relations responsibilities including hiring, training, mentoring, and assigning duties while building a team-based work culture, establishing performance expectations, providing recognition, and ensuring diversity awareness
- Oversee budget savings and customer service satisfaction initiatives as well as financial planning processes to develop budget projection models and establishing maintenance spend plans to achieve annual operating performance objectives
- Direct multiple facilities maintenance projects by developing improvement processes and managing timelines/deliverables for company-wide projects, including resources needed, project metrics, and developing/implementing solutions to potential issues
- Manage department budget including gathering data, validating spending, reviewing facility-related invoicing, producing reports, approving expenditures; managing warranty reimbursements; and ensuring landlord compliance with lease agreements
- Leverage strategic thinking ability while leading from a holistic perspective considering data, analytics, customer insights, and multiple areas of business when implementing decision-making and team strategies
- Develop/revise key business component processes/procedures by analyzing data and key performance indicators to assess performance baselines and identify gaps, opportunities, and needed improvements to deliver executable rollout plans
- Facilitated strategic improvements, including presenting savings plan to leadership as replacing assets in Hawaii and Alaska to reduce maintenance and repair costs and recycling interior door made from recyclable plastics gathered from back rooms
- Assisted with development of a flexible overhead door (now the spec door for all Walmart stores), resulting in several million dollars in maintenance and repair savings.
Education
Graduate -
Viola High School
Viola, ARSkills
- Management
- Operations Resource Planning
- Management Quality Control
- Risk Management
- Customer Service
- Satisfaction
- Budgeting
- Expenses
- Cost Control
- Strategic Planning
- Forecasting
- Time management
- Self Starter
- Cross-functional Team Collaboration
- Organizational Change Management
- Leadership
- Teambuilding
- Mentoring
Timeline
Water Clerk
PEA RIDGE WATER DEPARTMENT
06.2024 - 08.2024
Sample Preparation
WORKSOURCE (UL)
10.2023 - 01.2024
Owner/ Operator
CLINE’S CUSTOM CREATIONS
02.2021 - Current
Facilities Manager / Project Manager
WALMART HOME OFFICE
04.2012 - 08.2022
Graduate -
Viola High School