Enthusiastic and reliable sales associate, dedicated to providing excellent customer service with a smile. Organized, detail-oriented, and experienced in properly handling customer inquiries and transactions.
Overview
2
2
years of professional experience
Work History
Sales Associate
H&M
06.2023 - 03.2024
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
Retail associate
Burlington
03.2022 - 11.2022
Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Increased sales revenue by offering targeted promotions and upselling related items.
Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
Provided excellent customer service, addressing inquiries and resolving issues swiftly.
Collaborated with team members to achieve daily sales goals and exceed performance targets.
Assisted in the training of new associates to ensure they quickly became knowledgeable about products and policies.