Jeremy Collins
Chicago,IL
Summary
Knowledgeable in customer service with a solid foundation in responsibilities and leadership. Efficiently managed and supported the team to ensure smooth operations and exceptional customer service. Demonstrate strong organizational skills and adaptability in fast-paced environments. Track record of effective communication and teamwork, contributing to a smooth and dynamic work environment. Proven ability to support fast-paced operations and handle multiple tasks simultaneously. Known for excellent teamwork and adaptability, ensuring exceptional customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Ford Plant Maintenance
Leadec
10.2022 - 07.2023
- Enhanced safety within the facility through diligent adherence to industry standards and company guidelines during maintenance tasks.
- Supported cost reduction initiatives by identifying areas for improvement and implementing appropriate solutions.
- Diagnosed and repaired multiple complex mechanical and electrical systems.
- Detected and repaired multiple machinery faults using electrical and manual testing methods.
Overnight Stock Associate
Jewel Osco
12.2017 - 11.2020
- Currently working on the overnight stocking crew at Jewel Osco
- Supervised and trained new staff in performing census.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Cashier Supervisor/Customer Service
Ronnie's Steakhouse
04.2018 - 10.2019
- Busser....cashier...prep
- Maximized efficiency in checkout lines by effectively managing cashier schedules during peak hours.
- Developed strong relationships with customers, leading to increased loyalty and repeat business through attentive service and prompt issue resolution.
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
Barback
Tiny Tapp
01.2017 - 02.2018
- Answered customer questions about food and beverage items and assisted with menu selections.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Restocked ice, condiments, and snacks.
- Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
- Ensured proper storage conditions were met for both perishable and non-perishable items to meet food safety standards.
- Assisted with training new barbacks, sharing knowledge of bar operations and best practices, resulting in a more efficient team.
Material Handler
Midwest Can Company
12.2016 - 01.2017
- Maintained the material for several machines....changed valves clean machines
Education
GED -
Centrellia
Chicago, IL01.2015
Skills
- Customer Service
- Materials Handling
- Manufacturing
- Warehouse Experience
- Microsoft Word
- Efficient multitasking
- Flexible Schedule
Accomplishments
- Achieved my Illinois State Licensure by completing Barbering School with accuracy and efficiency.
Additional Information
Currently working on the overnight stocking crew at Jewel Osco
Personal Information
Dedicated, reliable, and consistent.
Certification
- Customer Service Certification - National Retail Federation (NRF).
- Workplace Harassment Prevention Certificate – U.S. Equal Employment Opportunity Commission or Similar Organizations.
Timeline
Ford Plant Maintenance
Leadec
10.2022 - 07.2023
Cashier Supervisor/Customer Service
Ronnie's Steakhouse
04.2018 - 10.2019
Overnight Stock Associate
Jewel Osco
12.2017 - 11.2020
Barback
Tiny Tapp
01.2017 - 02.2018
Material Handler
Midwest Can Company
12.2016 - 01.2017
GED -
Centrellia