Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Coolidge

Trenton,OH

Summary

Hardworking employee enthusiastic about learning a new service field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.


Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels. Expands network connections by effectively determining and meeting customer needs, implementing price models and optimizing inventory control procedures.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Owner/Operator

Heat Rite Pest Pros
05.2016 - Current
  • Own and operate Pest Control Company
  • Preform office required duties, phone sales, in person sales, inspections and services
  • Create all documents for invoicing and documentation of services provided
  • P&L analysis duties, including but not limited to Gross Income, Net Income, Operating Income, Revenue (Turnover), EBIT, Expenses, and operating expenses.
  • Consistently sell all and Service all of $300,000-$350,000 per year since 2016
  • Specifically specialized in remediation of Bed Bugs using Heat
  • Provide general pest inspections and treatments for all general pests using traditional methods however specializing in Heat Treating Insects
  • Phone meetings with Marketing Company to create strategies to improve keywords to keep PPC cost down
  • Maintain specialized equipment and traditional equipment as well as all preventative maintenance of sales and service vehicles.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented effective financial management practices, improving cash flow and profitability.
  • Prepared annual budgets with controls to prevent overages.
  • Negotiated contracts with vendors to secure favorable terms for business.

Heatigation/Termite Department Manager

Scherzinger Pest Control
01.2007 - 04.2016
  • Managed both Heat Department for Bed Bugs and Termite Barrier Treatment Department
  • Overseeing 16-20 diverse individuals from all walks of life
  • These associates performed services to remediate termites from destroying homes, to several crews of associates Heat Treating Homes for bed bug remediation using large heavy equipment to do so
  • Managed Administrative assistant for specific department
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Defined clear targets and objectives and communicated to other team members.
  • Maintained professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Leveraged data and analytics to make informed decisions and drive business improvements.
  • Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
  • Established team priorities, maintained schedules and monitored performance.
  • Established clear performance expectations for staff members which led to increased accountability.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Introduced new methods, practices, and systems to reduce turnaround time.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Provided ongoing staff development opportunities through training programs, workshops, and regular feedback sessions.
  • Assisted in talent acquisition efforts, hiring top candidates to strengthen Department capabilities.

Education

High School Diploma -

Edgewood City Schools
Trenton, OH
06.1995

Skills

  • Customer service
  • Time management
  • Communication skills
  • Leadership
  • Microsoft Office
  • Documentation review
  • Training & Development
  • Sales Management
  • Sales Training
  • Service Training
  • Service Management
  • Payroll Administration and Timekeeping
  • P&L Administration
  • Hiring and Onboarding
  • Sales Strategies
  • Staff training/development

Certification

Fully lic. in the state of Ohio in all catagories for Pest Control services, Identification, and the application of Pesticides.

Timeline

Owner/Operator

Heat Rite Pest Pros
05.2016 - Current

Heatigation/Termite Department Manager

Scherzinger Pest Control
01.2007 - 04.2016

High School Diploma -

Edgewood City Schools

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Jeremy Coolidge