Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Jeremy Courtney

Conroe,TX

Summary

Dynamic and results-driven manager with extensive experience in the construction materials industry, recognized for exceptional leadership capabilities. Proven track record of enhancing productivity and elevating customer satisfaction while driving revenue growth and sales performance. Dedicated to refining operational processes and maximizing employee potential to achieve organizational goals. Passionate about fostering a collaborative work environment that encourages innovation and continuous improvement.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Branch Manger Candidate

ABC Supply
08.2025 - Current
  • Developed and implemented operational strategies to enhance branch efficiency and service quality.
  • Led team training initiatives, improving staff performance and customer engagement.
  • Streamlined inventory management processes, reducing waste and optimizing stock levels.
  • Oversaw daily operations, ensuring compliance with safety regulations and company policies.
  • Analyzed sales data to identify trends, driving targeted marketing efforts for increased revenue.
  • Fostered a collaborative work environment, promoting teamwork and accountability among staff members.
  • Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
  • Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
  • Increased branch profitability by implementing cost-saving measures and streamlining operational processes.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
  • Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
  • Complied with regulatory guidelines and requirements.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Coordinated marketing campaigns tailored towards target audience segments resulting in increased brand awareness within the local community.
  • Utilized data-driven insights to make informed decisions regarding staffing levels during peak seasons thereby maintaining smooth functioning of branch operations.

Purchaser

ABC Supply
02.2025 - Current
  • Negotiated supplier contracts to optimize procurement processes and reduce costs.
  • Analyzed market trends to inform purchasing decisions and enhance inventory management.
  • Collaborated with cross-functional teams to ensure timely delivery of materials and supplies.
  • Established relationships with vendors to secure favorable terms and improve supply chain efficiency.
  • Monitored inventory levels to prevent stockouts and maintain operational continuity.
  • Developed strategic sourcing strategies that aligned with organizational goals and objectives.
  • Trained junior purchasers on best practices in procurement and supplier management techniques.
  • Implemented process improvements that increased purchasing efficiency and streamlined operations.
  • Negotiated with suppliers, vendors and other representatives.
  • Managed the procurement process from requisition to payment, ensuring timely deliveries and accurate invoicing.
  • Checked items received against items ordered by verifying receipts.
  • Conducted market research for alternative suppliers, leading to increased competition and improved pricing negotiations.
  • Improved supplier relationships, resulting in better product quality and delivery times.
  • Evaluated vendor performance, ensuring compliance with company standards and expectations.

Inside Sales Associate

ABC Supply
01.2024 - Current
  • Managed customer inquiries and provided product information to drive sales.
  • Developed strong relationships with customers, enhancing customer retention rates.
  • Trained new sales associates on product knowledge and effective customer service delivery techniques.
  • Analyzed sales data to optimize inventory levels and meet customer demands effectively.
  • Increased repeat business by maintaining regular contact with clients and providing exceptional post-sale support.
  • Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
  • Participated in ongoing training programs to refine sales skills further and stay current on best practices within the industry.
  • Collaborated with team members to improve sales strategies and outreach efforts.
  • Processed customer transactions efficiently using POS systems.
  • Managed cash register to ensure accurate financial exchanges.
  • Provided exceptional customer service, resolving inquiries and complaints promptly.
  • Maintained cleanliness and organization of checkout area, enhancing shopping experience.

Delivery Sales Manager

ABC Supply
08.2021 - Current
  • Developed and executed monthly focused and aggressive action plans.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Resolved problems with high-profile customers to maintain relationships and increase return customer base.
  • Coordinated staff safety meetings to discuss safety strategies, best practices and process improvements.
  • Hired, supervised and coached several employees on sales strategies to optimize performance.
  • Managed accounts to retain existing relationships and grow share of business.
  • Organized employee appreciation events and interacted with community to increase sales volume.

National Response Team Driver

ABC Supply
08.2017 - Current
  • Delivered goods and products to customer on time and in excellent condition.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Obtained customer signatures to complete and process paperwork.
  • Checked in with dispatch service and updated with current location.
  • Answered, scheduled and responded to reservation calls at specific times and locations.
  • Delivered employees and materials to job sites daily.

Class A and Crane Driver

ABC Supply
02.2013 - Current
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
  • Reviewed transportation and shipping papers to verify accuracy of inventory counts.
  • Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
  • Secured cargo against damage and inclement weather to prevent shifting, using synthetic webbing.
  • Inventoried and inspected goods to determine quantities and conditions.
  • Maintained complete and accurate logs or reports to document customer locations and distance traveled, using the ELD.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Outside Sales Representative

Buffalo Rock Pepsi
02.2022 - 02.2023
  • Developed and maintained strong relationships with key accounts to drive sales growth.
  • Conducted market research to identify new business opportunities and competitor strategies.
  • Coordinated product promotions and presentations to enhance brand visibility and customer engagement.
  • Analyzed sales data to refine strategies, ensuring alignment with company goals and objectives.
  • Trained and mentored junior sales staff, fostering a collaborative team environment for improved performance.
  • Cultivated partnerships with local businesses, increasing market penetration and customer loyalty.
  • Led negotiations with clients to secure favorable terms while maintaining profitability for the organization.
  • Increased territory sales by building strong relationships with key clients and identifying new business opportunities.
  • Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
  • Established new accounts through cold calling and personal visits to potential customers.
  • Exceeded monthly sales targets and quotas consistently.
  • Participated in weekly sales meetings to discuss performance metrics, strategize on improvements, and share best practices among colleagues.
  • Contacted new and existing customers to discuss ways to meet needs through specific products and services.
  • Managed a large client base, consistently exceeding sales targets and contributing to overall team success.
  • Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
  • Developed and implemented successful sales strategies to increase revenue in assigned territories.
  • Developed in-depth knowledge of product features, benefits, and pricing strategies to effectively communicate value propositions to clients.
  • Established rapport with potential customers through cold calling and presenting product offerings tailored to their needs.
  • Built strong client rapport to establish diversified network of connections.

Class A Driver

Buffalo Rock Pepsi
07.2010 - 02.2012
  • Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
  • Met DOT requirements by maintaining current records and documenting reportable incidents.
  • Handled load documentation, obtained signatures and provided copies to destination staff.
  • Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
  • Checked trailer hitch and secured attachments to tractor for optimal safety.
  • Transferred products between distribution centers and retail locations with as many as 10 stops per day.

Avionics Electronics Technician

USN
08.2007 - 08.2010
  • Tested electrical aircraft systems, components and equipment for compliance with standards and to uncover any malfunctions.
  • Repaired and installed wiring, connectors, control boxes antennas and other pieces.
  • Performed thorough visual and physical inspections of all electrical parts.
  • Utilized testing equipment such as oscilloscopes, ammeters and ohmmeters.
  • Performed scheduled and unscheduled inspections to check flight readiness of aircraft.
  • Diagnosed faults and developed resolution plans.
  • Completed preventive and reparative maintenance on aircraft electronics and computer systems.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Trim Carpenter

Trim Tech Of Austin
02.2005 - 08.2007
  • Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
  • Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
  • Followed strict adherence to safety protocols from job start to final clean up to prevent accidents and mishaps.
  • Dismantled and demolished areas prior to repairs and installment of new materials.
  • Studied specifications in building plans to determine dimensions and materials required.
  • Scheduled delivery of materials, parts and equipment to job sites.
  • Observed safety rules and procedures to prevent mishaps and injuries on job.
  • Installed cabinets and doors and hauled away all waste, disposing of it properly
  • Collaborated with other carpenters, journeymen and supervisors to complete projects.
  • Shaped or cut materials to specified measurements using hand tools, machines and power saws.

Construction Foreman

Gamma Construction Company
09.1999 - 02.2005
  • Supervised field crews to maximize quality and work efficiency.
  • Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
  • Coordinated materials to maintain steady flow and meet productivity objectives.
  • Maintained heavy equipment, tools and machinery.
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Asserted control over material usage and contractor man-hours to keep projects in line with budgetary restrictions.
  • Inspected work for compliance with applicable regulations and job specifications.
  • Delegated assignments based on plans, project needs and knowledge of individual team members.
  • Verified and submitted team timesheets.
  • Initiated onsite safety program and properly trained team members to decrease injuries.
  • Evaluated team member strengths and assigned tasks based upon expertise and background.
  • Developed work schedules for team members to maximize shift coverage.

Sales Associate

Davis Chevrolet
09.1997 - 09.1999
  • Engaged customers to understand needs and provide tailored vehicle recommendations.
  • Demonstrated product features and benefits to enhance customer knowledge and satisfaction.
  • Developed lasting relationships with clients, resulting in increased repeat business referrals.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Collaborated with finance team to streamline customer financing options and approvals.

Education

BBA - Logistics And Materials Management

Colorado Technical University
Colorado Springs, CO
12-2026

High School Diploma -

Life Christian Academy
Houston, TX
05.1997

Skills

  • Excellent work ethic
  • Attention to detail
  • Coaching and mentoring
  • Team supervision
  • Relationship building and management
  • Strong team-builder
  • Verbal/written communication
  • Employee development
  • Staff management
  • Operations management
  • Decision-making
  • Relationship building
  • Team player
  • Training and development
  • Sales management
  • Process improvement
  • Sales professional
  • Business development expertise
  • Interviewing and hiring
  • Staff recruitment
  • Product training
  • Proficient in MS office
  • Work prioritization
  • Goals and performance
  • Sales planning
  • Conflict resolution
  • Client acquisition
  • Documentation
  • Friendly
  • Risk mitigation
  • Approachable
  • Public speaking
  • Performance reviews
  • Operational reports
  • Key performance indicators
  • Business planning
  • Event planning
  • Resourceful nature
  • Deductive reasoning
  • Reliable
  • Multi-tasking
  • Excellent communication skills
  • People-oriented

Accomplishments

  • Awarded DSM of the Year 2022
  • Selected to participate in Driver Roundtable 2023
  • Supervised team of 30 staff members.
  • Achieved DOT compliance excellence award in the SW region in 2021
  • Awarded RODE driver status twice.

Certification

  • ABL - Articulated Boom Loader certified since 2013
  • ABC - Articulated Boom Crane certified since 2013
  • NCCCO Rigging and Signal qualified since 2013

Interests

  • Outdoor Recreation
  • Hiking
  • Camping
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Playing Sports
  • Running

Timeline

Branch Manger Candidate

ABC Supply
08.2025 - Current

Purchaser

ABC Supply
02.2025 - Current

Inside Sales Associate

ABC Supply
01.2024 - Current

Outside Sales Representative

Buffalo Rock Pepsi
02.2022 - 02.2023

Delivery Sales Manager

ABC Supply
08.2021 - Current

National Response Team Driver

ABC Supply
08.2017 - Current

Class A and Crane Driver

ABC Supply
02.2013 - Current

Class A Driver

Buffalo Rock Pepsi
07.2010 - 02.2012

Avionics Electronics Technician

USN
08.2007 - 08.2010

Trim Carpenter

Trim Tech Of Austin
02.2005 - 08.2007

Construction Foreman

Gamma Construction Company
09.1999 - 02.2005

Sales Associate

Davis Chevrolet
09.1997 - 09.1999

High School Diploma -

Life Christian Academy

BBA - Logistics And Materials Management

Colorado Technical University