Jeremy Davis
Newark,OH
Summary
Dedicated and professional individual with expertise in sample collection, data recording, and instrument calibration. Experienced in conducting experiments and documenting results for studies, demonstrating a strong background in this field. Resourceful and adaptable, excelling at handling complex issues and meeting strict deadlines amidst rapidly changing conditions.
Overview
18
18
years of professional experience
Work History
Roofing Components Lab Technician
Salas O'Brien
08.2022 - 10.2024
- Maintained documentation on tests performed in lab.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Managed inventory of laboratory supplies, reducing waste and optimizing resource allocation.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
- Cooperated with other technicians to develop and test new protocols.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
Auto Claim Representative
Westfield Insurance
03.2018 - 08.2022
- Negotiated fair settlements with claimants, ensuring equitable resolutions for all parties involved.
- Collaborated with repair facilities to ensure timely and accurate vehicle repairs for clients.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Followed up with customers on unresolved issues.
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
Digital Marketing Strategist
RevLocal
02.2017 - 03.2018
- Enhanced user experience on websites by conducting thorough audits and making data-driven improvements.
- Coordinated project timelines with internal stakeholders to ensure timely delivery of marketing initiatives without compromising quality or effectiveness.
- Analyzed campaign performance using Google Analytics, identifying areas of opportunity for growth and improvement.
- Designed visually appealing landing pages that effectively communicated product benefits and increased conversions.
Total Loss Claims Adjuster
Safe Auto Insurance
04.2016 - 02.2017
- Upheld the integrity of the claims process by consistently adhering to ethical guidelines and maintaining confidentiality when dealing with sensitive client information.
- Collaborated with appraisers to negotiate settlements, resulting in fair compensation for policyholders.
- Established productive relationships with vendors, effectively negotiating services that benefited both parties involved in claim settlements.
- Provided exceptional customer service, addressing policyholder concerns and answering questions regarding claim status.
- Maintained compliance with state regulations by staying current on industry changes and applying them to claim evaluations.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
Auto Claims Representative
State Farm
06.2011 - 04.2016
- Provided exceptional customer service, addressing inquiries and concerns promptly and professionally.
- Coordinated with repair shops and rental agencies for prompt vehicle assistance to clients during the claim process.
- Resolved disputes between insurance carriers through effective negotiation strategies that minimized legal involvement.
- Consistently met performance metrics while maintaining high-quality work in a fast-paced environment.
Lead Ramp Agent
Continental Airlines
12.2007 - 06.2011
- Ensured timely departures by effectively managing the loading and unloading of cargo and luggage.
- Streamlined aircraft turnaround times through efficient coordination of ground support equipment and personnel.
- Increased on-time performance through proactive identification and resolution of potential issues prior to departure.
- Mitigated risk of equipment damage or loss by maintaining diligent oversight of ground support assets and ensuring proper storage procedures were followed.
- Managed aircraft pushback operations, ensuring safe execution while maintaining schedule integrity.
- Minimized operational errors with thorough pre-flight inspections of aircraft exterior and ground support equipment.
- Provided mentorship to new hires, resulting in quicker integration into the team''s workflow and increased productivity levels among junior staff members.
- Enhanced ramp safety by consistently enforcing proper procedures and guidelines.
Airport Operations Agent
JetBlue
08.2006 - 12.2007
- Managed irregular operations such as flight delays or cancellations proactively, minimizing negative impacts on passengers and overall operations.
- Used Minisoft to rebook itineraries, issue boarding passes, and calculate and collect appropriate fees.
- Created positive start to passenger trips by greeting passenger and providing seamless check-in and ticketing experience.
- Assisted passengers with special needs during boarding processes while offering compassionate care throughout their time at the airport.
Education
Bachelor of Arts - Business Administration
Mount Vernon Nazarene University
Mount Vernon, OH05-2014
Skills
- Quality Control
- Attention to Detail
- Positive Attitude
- Sample Preparation
- Laboratory safety protocols
- Analytical Thinking
- Data Analysis
- Team Collaboration
- Documentation And Reporting
- Test Planning
Additional Information
North Newark Little League, Newark, OH 2021-Present
President, Board of Directors
- Oversee and manage operation of recreational Little League with approximately five hundred participants at our league's two locations
- Implement and oversee league finances and budget
- Recruit and retain sponsors
- Review coaching applications, complete background checks, conduct interviews, and select approximately forty coaches per season
- Coordinate and chair monthly board meetings with 10-15 members
- Delegate board members to various committees for the league
- Coordinate and participate in conduct meetings between coaches, players, parents, and the board
- Create and distribute league marketing materials including flyers to local schools for player and family recruitment and annual events such as fundraisers and tournaments
- Created and implemented new website with mobile registration capability and Game Changer integration
- Update website and social media daily including Facebook, Instagram, and Twitter
- Create and update league schedule for practices, regular season and make-up games, and All-Star tournaments
- Oversaw and helped implement the purchase and installation of new pitching mounds and field renovations to accommodate multiple age groups with different field dimensions per age group
Timeline
Roofing Components Lab Technician
Salas O'Brien
08.2022 - 10.2024
Auto Claim Representative
Westfield Insurance
03.2018 - 08.2022
Digital Marketing Strategist
RevLocal
02.2017 - 03.2018
Total Loss Claims Adjuster
Safe Auto Insurance
04.2016 - 02.2017
Auto Claims Representative
State Farm
06.2011 - 04.2016
Lead Ramp Agent
Continental Airlines
12.2007 - 06.2011
Airport Operations Agent
JetBlue
08.2006 - 12.2007
Bachelor of Arts - Business Administration
Mount Vernon Nazarene University
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