Jeremy Davis
Springfield
Summary
Dynamic operations manager with a proven track record at Performance Foodservice, excelling in inventory management and team leadership. Enhanced order accuracy and productivity through effective problem-solving and quality control measures. Committed to fostering strong interpersonal relations and driving continuous improvement initiatives to elevate customer satisfaction and operational efficiency.
Warehouse professional with solid experience in order selection, inventory management, and logistical operations. Known for reliability, adaptability, and strong teamwork, ensuring smooth operations and timely order fulfillment. Skilled in operating warehouse equipment, adhering to safety protocols, and maintaining high productivity levels. Recognized for effective communication and results-driven approach.
Overview
8
8
years of professional experience
Work History
Warehouse Order Selector
Performance Foodservice
08.2025 - Current
- Selected and assembled customer orders for timely delivery.
- Operated warehouse equipment, ensuring adherence to safety protocols.
- Maintained accurate inventory records through regular stock checks.
- Collaborated with team members to optimize order processing efficiency.
- Utilized handheld scanners for tracking and managing inventory flow.
- Executed quality control measures to verify product accuracy and condition.
- Supported continuous improvement initiatives by providing feedback on workflow processes.
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
- Wrapped pallets in shrink wrap prior to loading.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
- Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
- Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
- Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
Owner/Operator
Independent Lawn & Tree Service
01.2023 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Developed and implemented standard operating procedures for improved workflow consistency.
- Trained staff on operational best practices and safety compliance measures.
- Oversaw inventory management processes to maintain optimal stock levels and reduce waste.
- Cultivated strong customer relationships through effective communication and service excellence.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Trained and motivated employees to perform daily business functions.
- Assessed income and expenses and adapted plans to improve profit levels.
- Oversaw the hiring process, selecting highly skilled candidates who contributed significantly to company success.
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Collaborated with industry partners to expand networking opportunities, fostering mutually beneficial relationships that drove growth for all parties involved.
Operations Manager
Absolute Lawn Care & Landscaping
06.2018 - 07.2023
- Oversaw daily operations to ensure seamless workflow and efficiency across departments.
- Developed and implemented process improvements to enhance productivity and reduce operational costs.
- Managed inventory control, optimizing stock levels to meet production demands efficiently.
- Trained and mentored staff on best practices, fostering a culture of continuous improvement.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Customer Experience Manager
Reliable Chevrolet
01.2018 - 06.2018
- Developed and implemented customer feedback initiatives to enhance service quality and satisfaction.
- Led cross-functional teams to streamline customer support processes, improving response times and resolution rates.
- Analyzed customer data trends to identify opportunities for service enhancement and operational efficiency.
- Trained and mentored staff in best practices for customer engagement and conflict resolution strategies.
- Collaborated with marketing teams to align promotional efforts with customer experience objectives, driving brand loyalty.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
Education
No Degree - Business Administration And Management
Missouri State University
Springfield, MOHigh School Diploma -
Kickapoo Highschool
Springfield, MO05-2017
Skills
- Heavy lifting
- Order picking accuracy
- Pallet jack operation
- Warehouse safety procedures
- Forklift operation
- Operations management
- Problem-solving
- Team leadership
- Customer service
- Inventory management
- Time management
- Quality control
- Workload prioritization
- Troubleshooting techniques
- Record keeping
- Microsoft Office
- Strong Interpersonal Relations
Timeline
Warehouse Order Selector
Performance Foodservice
08.2025 - Current
Owner/Operator
Independent Lawn & Tree Service
01.2023 - Current
Operations Manager
Absolute Lawn Care & Landscaping
06.2018 - 07.2023
Customer Experience Manager
Reliable Chevrolet
01.2018 - 06.2018
No Degree - Business Administration And Management
Missouri State University
High School Diploma -
Kickapoo Highschool