Dedicated Pharmacy Assistant with strong skills in medication dispensing and customer service. Focused on delivering patient education and efficiently processing prescriptions. Embraces new challenges, demonstrating adaptability and a strong work ethic. Excels in independent roles while rapidly acquiring new competencies.
Overview
16
16
years of professional experience
3
3
Certifications
Work History
Pharmacy Assistant
Botikang Pinoy Inc.
Quezon City, Philippines
01.2021 - 06.2025
Provided exceptional customer service by addressing patient inquiries effectively.
Processed prescription orders using pharmacy management software to ensure accuracy and timely fulfillment.
Collaborated with healthcare providers to resolve medication-related inquiries, enhancing patient care.
Educated patients on proper medication usage and potential side effects to promote adherence and safety.
Maintained cleanliness and organization within the pharmacy workspace daily.
Restocked pharmacy shelves with medication and supplies daily. and prepared expired drugs for return.
Processed payments from customers using cash registers and debit and credit card terminals.
Sales Associate
Al Fenoun Al Arabiah Arts-Bawadi Mall
Al Ain, Abu Dhabi, UAE
07.2017 - 07.2020
Greeted customers and provided exceptional customer service.
Helped customers find specific products, answered questions, and offered product advice.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Provided accurate information about products, prices and services.
Worked with fellow sales team members to achieve group targets.
Restocked shelves as needed to ensure sufficient inventory levels.
Maintained cleanliness of store environment including floors, windows, displays.
Built and maintained relationships with peers and upper management to drive team success.
Production Operator
House Technology Industries
Peza Rosario , Cavite
03.2014 - 03.2016
Monitored production lines for quality and efficiency during operations.
Operated machinery to assemble components for various production projects.
Followed detailed instructions for operating complex manufacturing equipment in a safe manner.
Adhered to safety protocols while handling tools and materials on-site.
Maintained accurate logs and records of production output, quality control tests, and other related activities.
Documented production data for compliance and reporting purposes accurately.
Assisted in inventory management to ensure adequate supply of materials.
Completed housekeeping and maintenance duties to keep production area safe, organized and ready for next shift.
Sale Invoicer
San Miguel Corporation
San Jacinto , Pangasinan
05.2009 - 05.2012
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Prioritized and organized tasks to efficiently accomplish service goals.
Collaborated closely with team members to achieve project objectives and meet deadlines.
Completed day-to-day duties accurately and efficiently.
Education
Bachelor of Science - Nursing
Golden West College
Alaminos, Pangasinan, Philippines
04-2008
D.O.S.E Program - Module 1 Product Knowledge
Botikang Pinoy Inc
San Miguel Ave, Ortegas Complex Pasig City
05-2025
D.O.S.E - Module 2 Dispensing Flow Chart
Botikang Pinoy Inc
San Miguel Ave. Ortigas Complex, Pasig City
05-2025
Associate of Applied Science - Pharmacy Services
Technical Education And Skills Development Authori
Philippines
07-2023
Pharmacy Assistant - Handling of Pharmaceutical Products For Pharmacy A
Natrapharm
Sucat, Paranaque
04-2023
Certificate of Completion - Practicing COVID-19 Preventive Measures in The Workplace
TESDA
Fort Bonifacio, Taguig City
04-2023
Skills
Prescription processing
Medication dispensing
Customer service
Inventory management
Patient education
Pharmacy software
Operating register
Processing orders
Stocking shelves
Hospitality and accommodation
Patient care and safety
Patient assessments
Infection control
Medication administration
Medical records management
Vital sign monitoring
Direct patient care
Willingness to learn
Certification
Nurses at the Forefront: Dealing with the Unexpected/PNA Inc. 85th Foundation /2007
Timeline
Pharmacy Assistant
Botikang Pinoy Inc.
01.2021 - 06.2025
Sales Associate
Al Fenoun Al Arabiah Arts-Bawadi Mall
07.2017 - 07.2020
Production Operator
House Technology Industries
03.2014 - 03.2016
Sale Invoicer
San Miguel Corporation
05.2009 - 05.2012
Bachelor of Science - Nursing
Golden West College
D.O.S.E Program - Module 1 Product Knowledge
Botikang Pinoy Inc
D.O.S.E - Module 2 Dispensing Flow Chart
Botikang Pinoy Inc
Associate of Applied Science - Pharmacy Services
Technical Education And Skills Development Authori
Pharmacy Assistant - Handling of Pharmaceutical Products For Pharmacy A
Natrapharm
Certificate of Completion - Practicing COVID-19 Preventive Measures in The Workplace