Jeremy DeVine
Davie,FL
Summary
Reliable and professional with experience in customer service and second level training. Proven track record of successfully maintaining and surpassing expected production rates. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
6
6
years of professional experience
Work History
Lead Segmentation Representative
Stryker
10.2020 - Current
- Increased customer satisfaction by addressing and resolving complaints in a timely manner.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Reviewed pre-operative plans for accuracy
- Reviewed and segmented CT scans
- Create and upload pre-operative plans
Senior Segmentation Representative
Stryker
03.2018 - 10.2020
Reviewed and segmented CT scans
Create and upload pre-operative plans
Education
No Degree - Pharmacy Tech
San Joaquin Delta College
Stockton, CA11.2009
No Degree - Medical Assisting
Galen College
Modesto, CA03.2002
Skills
- Data entry proficiency
- Client Service
- Attention to Detail
- Active Listening
Timeline
Lead Segmentation Representative
Stryker
10.2020 - Current
Senior Segmentation Representative
Stryker
03.2018 - 10.2020
No Degree - Pharmacy Tech
San Joaquin Delta College
No Degree - Medical Assisting
Galen College