Jeremy Dial
Port Huron,MI
Summary
A position that allows growth in the automotive field. Also, a corporation that exceeds customer expectations.
Motivated, dependable, personable professional with multiple certifications. A successful 24 year track record of exceeding job requirements. Talent for quickly mastering technology. Motivated to continue education in electrical and engine performance. Political and tactful with customers, supervisors and other non-professionals. Accustomed to meeting deadlines all while ensuring corporate standards, and establishing consumer confidence. Flexible and versatile – able to maintain a sense of humor under pressure. Excellent team-building skills.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Automotive Service Technician
Roush Industries
01.2017 - Current
- Enhanced overall shop reputation by consistently delivering high-quality repairs that exceeded customer expectations.
- Ensured customer driver safety by meticulously inspecting 10-30 vehicles for potential issues during routine maintenance services.
- Contributed to a positive work environment through effective communication and teamwork with colleagues of diverse skill levels.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
- Senior Technician on shift where responsibilities include prioritizing work flow highest to lowest priority, assist other technicians with repairs and coordinate completed work with Vehicle Line Coordinator.
Automotive Service Technician
Goodyear
05.2013 - 01.2017
- Enhanced overall shop reputation by consistently delivering 5-15 high quality repairs per day that exceeded customer expectations.
- Investigated customer complaints to identify cause of malfunctions.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Maintained clean, organized, and safe work environment to promote optimal productivity and adherence to safety standards.
Automotive Service Technician
Todd's Service Center
03.2011 - 05.2013
- Located and removed defective parts for skilled adjustment, repair or replacement.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Completed 5 full vehicle inspections per week to check for leaks, damage, or other issues of concern.
- Consistently met or exceeded productivity goals by effectively managing time and prioritizing tasks accordingly.
Automotive Service Technician
Meineke
08.2010 - 03.2011
- Conveying diagnostics to customers, interacting with parts delivery personnel, answering phones 5-10 times per day, working collectively on vehicle with other mechanics, getting jobs done on time, transporting customers, staying over if needed, identifying other problem areas of customer's vehicles, grounds maintenance, cleaning up work area
- Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Automotive Service Technician
Belle Tire
11.2006 - 06.2010
- Remained educated and trained on new technology to enhance repair quality and achieve good alignment results for multiple vehicle types.
- Inspected vehicle shocks and suspension systems, making repair recommendations to restore condition.
- Contributed to increased revenue by upselling additional services and adjustments when necessary.
- Improved overall vehicle performance with regular maintenance checks on steering systems and tire pressure levels.
- Performed 25 test drives on vehicles before inspection to assist with diagnosing problems and after inspection to confirm problem resolution.
Education
Automotive/High Performance Diploma -
University of Northwestern Ohio
Lima, OH09.2000
Career Advancement -
Sanilac County Career Center
Peck, MI06.1998
High School Diploma -
Cros-Lex High School
Croswell, MI06.1998
Skills
- Translating engineer Processing manuals
- Diagnostic Aide
- Time Studies
- CMM ROMER 20
- Computer Skills (Microsoft Excel, Word, Outlook)
- Alignment machines
- ASE certified(Brakes, Suspension, Steering, Engine repair)
- Cutting/Welding
- Diagnostic Engineering Tool
- Maintain shop equipment
- Multi-tasking
- Team player
- Shift Leader
References
- Gary Burstall, 7096 Lakeshore, Lexington, MI, 48450, (810) 359-8332
- Ernest Papke, 2461 Judy Conn Dr., Lapeer, MI, 48446, (810) 664-4260
- Kevin Temple, Michigan Proving Ground (Ford), Romeo, MI, (248) 408-6168
Certification
Automotive Brake Certification
Automotive Suspension and Steering Certification High Voltage Level Two Training thru Ford and Roush
Timeline
Automotive Service Technician
Roush Industries
01.2017 - Current
Automotive Service Technician
Goodyear
05.2013 - 01.2017
Automotive Service Technician
Todd's Service Center
03.2011 - 05.2013
Automotive Service Technician
Meineke
08.2010 - 03.2011
Automotive Service Technician
Belle Tire
11.2006 - 06.2010
Automotive/High Performance Diploma -
University of Northwestern Ohio
Career Advancement -
Sanilac County Career Center
High School Diploma -
Cros-Lex High School