Jeremy Diaz
McAllen,TX
Summary
Motivated personality, eager to apply earned knowledge to real-world experiences, with a strong willingness to learn and contribute. Communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
7
7
years of professional experience
Work History
Assistant Store Manager
7-Eleven
McAllen, TX
07.2022 - 06.2024
- Managed the day-to-day operations of the store, including customer service, inventory management.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Prepared staff work schedules and assigned team members to specific duties.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Greeted guests in a friendly and welcoming manner.
- Informed customers of daily specials and menu changes.
- Took orders from customers accurately and delivered to kitchen staff promptly.
- Ensured that all restaurant safety guidelines were followed at all times.
- Carried out basic cleaning duties such as sweeping floors, washing dishes .
Barback
The Landmark
McAllen, TX
10.2019 - 05.2020
- Assisted bartenders by stocking beer, liquor, and other bar items.
- Cleaned the bar area including counters, glasses, utensils and throughout the shifts .
- Set up glassware for customers in anticipation of drink orders.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Checked ID's before serving alcoholic beverages to patrons.
- Served as cashier when necessary, handling payments accurately and efficiently.
- Helped prepare mixed drinks using proper measurements and techniques.
- Contributed ideas towards menu improvements based on customer feedback.
- Replenished bar glasses, garnishes and condiments.
- Cleaned bar and table surfaces throughout shift to help reduce risk of pathogens.
- Effectively multitasked within fast-paced environment.
- Stocked service stations with ice, napkins and straws.
Cashier/Cook
Whatabuger
Hidalgo, TX
12.2018 - 08.2019
- Greeted customers and answered any questions they had about the store products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- I counted money in cash drawer at the beginning of shift to ensure that the amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of the checkout area, including registers, windowsills, and floors.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Monitored stock levels of food items and ordered more when necessary in the fryer station, such as fries, chicken tenders, and fish fillets.
- Operated grills, fryers and broilers to cook items to quality guidelines.
Cook/Carhop Server
Stars Drive-In
Hidalgo, TX
01.2017 - 12.2018
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Received and stored food and supplies.
- Stocked supplies such as condiments, utensils, napkins, straws. in designated areas.
Education
Some College (No Degree) - IT Computer & Internet Specialist
South Texas College
McAllen, TXAssociate of Science - H VAC /Air Conditioning
South Texas Vocational Institute
McAllen, TXSkills
- Stock management
- Retail Transaction Processing
- Cash auditing
- Goals and performance
- Store operations
- Customer experience
- Adaptability
- Sales oversight
- Floor maintenance
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Assistant Store Manager
7-Eleven
07.2022 - 06.2024
Barback
The Landmark
10.2019 - 05.2020
Cashier/Cook
Whatabuger
12.2018 - 08.2019
Cook/Carhop Server
Stars Drive-In
01.2017 - 12.2018
Some College (No Degree) - IT Computer & Internet Specialist
South Texas College
Associate of Science - H VAC /Air Conditioning
South Texas Vocational Institute