Jeremy Dishman
Memphis,TN
Summary
Adaptable security leader accustomed to managing challenging situations with grace and diplomacy. Skilled in managing large-scale public events and monitoring densely crowded areas to provide effective risk management. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Security Operations Manager
Inter-Con Security Systems Inc.
Memphis, TN
06.2023 - 04.2024
- Promoted a culture of safety and security awareness among all employees through targeted training, communication campaigns, and ongoing support initiatives.
- Developed strong relationships with local law enforcement agencies to enhance collaboration and information sharing.
- Analyzed trends in security threats to proactively address potential issues before they escalated.
- Enhanced overall facility safety by conducting regular audits of security equipment and systems.
- Monitored surveillance systems to quickly respond to potential breaches or incidents, maintaining a secure environment at all times.
- Managed security team schedules, ensuring optimal coverage for facility protection.
- Kept team compliant with security protocols and appearance standards.
- Investigated incidents and wrote reports.
- Conducted drills to keep security staff on alert and proficient with established plans.
Security Account Manager
GardaWorld Security
Memphis, TN
11.2018 - 05.2023
- Developed strong relationships with clients through consistent communication and excellent customer service.
- Managed a diverse team of security professionals, ensuring optimal performance and adherence to company policies.
- Liaised between clients, account executives, and operational teams to maximize efficiency in the delivery of services.
- Enhanced client satisfaction by addressing their concerns and providing personalized security solutions.
- Coordinated special events requiring additional personnel or equipment resources.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Investigated incidents and wrote reports.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
- Conducted drills to keep security staff on alert and proficient with established plans.
- Responded swiftly to security incidents and effectively resolved security issues.
- Monitored and maintained CCTV and access control systems to protect personnel and assets.
Area Security Supervisor
G4S Secure Solutions
Memphis, TN
04.2017 - 06.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
Lead Security Officer
US Security Associates
Memphis, TN
06.2013 - 04.2017
- Mentored junior staff members, fostering a positive work environment and promoting teamwork to achieve shared goals.
- Managed access control systems, ensuring only authorized personnel were granted entry to restricted areas.
- Managed all aspects of physical security, including access control, CCTV monitoring, and regular inspections of perimeter fencing and lighting systems.
- Maintained accurate records of incidents, providing detailed reports for management review and analysis.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Assisted in the development of site-specific security plans, incorporating unique facility requirements and providing comprehensive protection measures.
- Responded quickly to emergency situations to assess and deflect issues.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Issued access cards to authorized personnel to monitor access points.
Security Officer
Guardsmark Security
Memphis, TN
02.2011 - 06.2013
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Education
No Degree - Criminal Justice
Northwest Mississippi Community College
Senatobia, MSHigh School Diploma -
Coahoma County Jr/Sr High School
Clarksdale, MS05.2005
Skills
- Vulnerability Assessment
- Identity and Access Management
- Threat Intelligence Analysis
- Incident Response Management
- Security policy development
- Penetration Testing Coordination
- Daily incident reporting
- General security
- CCTV Monitoring
- Security team management
- CCTV experience
- Security screening
- Schedule Management
Timeline
Security Operations Manager
Inter-Con Security Systems Inc.
06.2023 - 04.2024
Security Account Manager
GardaWorld Security
11.2018 - 05.2023
Area Security Supervisor
G4S Secure Solutions
04.2017 - 06.2018
Lead Security Officer
US Security Associates
06.2013 - 04.2017
Security Officer
Guardsmark Security
02.2011 - 06.2013
No Degree - Criminal Justice
Northwest Mississippi Community College
High School Diploma -
Coahoma County Jr/Sr High School