Jeremy Douglas
Long Beach,CA
Summary
Dependable Job Title successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Reliable Job Title brings attention to detail and time management abilities to successfully multitask in fast-paced environments. Focused worker assists fellow employees in completing tasks.
Overview
4
4
years of professional experience
Work History
Mail Sorter
O’Neil Digital Solutions
07.2024 - 03.2025
- Received and sorted incoming mail, ensuring accurate delivery to intended recipients.
- Collaborated with team members to ensure timely processing of high-volume mail shipments.
- Maintained a clean and organized work environment for optimal sorting efficiency.
Cashier
Smart & Final Extra
09.2023 - 04.2024
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Restaurant Team Member
Lucilles Smokehouse BBQ
01.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Customer Service Associate
Hertz Car Rental
06.2022 - 12.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provided training and support to new associates to help provide high-quality customer service.
- Sought ways to improve processes and services provided.
Customer Service Associate
Long Beach Airport
07.2021 - 06.2022
- Responded to customer calls and emails to answer questions about products and services.
- Managed timely and effective replacement of damaged or missing products.
- Maintained up-to-date knowledge of product and service changes.
Education
Diploma -
Wilson High School
Long Beach, CA06.2020
Skills
- Food Safety Procedures
- Credit Card Transaction Processing
- Customer Interaction
- Goods Scanning
- Work Assignments
Timeline
Mail Sorter
O’Neil Digital Solutions
07.2024 - 03.2025
Cashier
Smart & Final Extra
09.2023 - 04.2024
Restaurant Team Member
Lucilles Smokehouse BBQ
01.2023 - 08.2023
Customer Service Associate
Hertz Car Rental
06.2022 - 12.2022
Customer Service Associate
Long Beach Airport
07.2021 - 06.2022
Diploma -
Wilson High School
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