Jeremy Draper
Hazel Green,Alabama
Summary
Highly-motivated employee with a vigorous work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work effectively unsupervised and quickly master new skills. Experienced in inventory management, multitasking, and time management. Strong communication skills allows for the ability to effectively collaborate with diverse teams. Seeking growth and development opportunities to expand skills and contribute to company growth while improving operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Facilities Lead
KBR
Huntsville, AL
09.2022 - Current
- Collects, analyze and prepare reports of statistical data to assess facility management objectives.
- Acquires, distributes and stores supplies.
- Monitors maintenance and repair of machinery, equipment and electrical and mechanical systems.
- Monitors facility maintenance for cleanliness and recommendes improvements to overall aesthetics.
- Organizes meetings between stakeholders involved in managing day-to-day operations of the facility.
- Tracks budget expenditures related to facilities management activities.
- Resolves customer complaints regarding issues with building amenities or services.
- Maintains records of inventory levels for supplies used in the upkeep of facilities.
- Creates detailed reports on current condition of facilities and proposes improvements or changes.
- Coordinates with vendors on service contracts for facility repairs or replacements.
- Manages the maintenance and repair of all facility equipment, such as elevators, lighting fixtures and security systems.
- Conducts daily inspections of all building systems, including HVAC, electrical and plumbing.
Audio Visual Specialist
KBR
Huntsville, AL
09.2022 - Current
- Sets up and operates audio-visual equipment for meetings, conventions, conferences, and other events.
- Configures and tests audiovisual systems to ensure proper functioning prior to use.
- Performes maintenance of existing audiovisual equipment including troubleshooting problems in order to facilitate smooth operation.
- Provides technical support on site during live events including microphone setup and mixing board operation.
- Assists with the planning of audiovisual needs for upcoming events by determining appropriate equipment requirements based on event specifications.
- Instructs clients on how to use AV equipment correctly while providing excellent customer service.
- Produced technical drawings which illustrated the layout of audio-visual components for an event space or venue.
- Workes closely with clients to develop a clear understanding of their goals in order to recommend suitable solutions regarding audio and visual set ups.
- Builds strong rapport with customers to foster confidence in system installations.
Real Estate Professional
Capstone Realty
Huntsville, AL
03.2018 - Current
- Conducted market analysis to determine suitable pricing for properties.
- Researched and compiled data on local real estate markets.
- Advised clients on the best strategies for buying or selling properties.
- Negotiated contracts between buyers, sellers, and other parties.
- Managed financial transactions related to real estate purchases and sales.
- Developed marketing materials such as flyers, brochures, and website content.
- Created professional sales presentations to effectively communicate product quality and market comparisons.
Customer Service Representative
Verizon Wireless
Huntsville, AL
04.2016 - 10.2017
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Developed strong relationships with customers by providing personalized assistance and support.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Demonstrated excellent communication skills in resolving product and consumer complaints.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Education
BBA - Project Management
Southern New Hampshire University
Hooksett, NH11-2025
Skills
- Asset Management
- Analytical Thinking
- Project Management
- Team Leadership
- Logistics
- Procurement
- Problem Solving
- Detailed Orientated
Certification
- Secret government clearance
Timeline
Facilities Lead
KBR
09.2022 - Current
Audio Visual Specialist
KBR
09.2022 - Current
Real Estate Professional
Capstone Realty
03.2018 - Current
Customer Service Representative
Verizon Wireless
04.2016 - 10.2017
BBA - Project Management
Southern New Hampshire University
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