Jeremy Easterwood
Summary
Knowledgeable Leasing professional with proven ability to manage tenant relationships and lease negotiations effectively. Demonstrated success in enhancing tenant satisfaction through excellent customer service and problem-solving skills. Adept at utilizing negotiation and communication skills to close lease agreements.
Overview
23
23
years of professional experience
Work History
Leasing Specialist
Progress Residential
01.2019 - 12.2024
- Company Overview: Property Management
- Communicated through phone/email/text all aspects of leasing a home and worked with prospects from first communication until they moved in
- Worked 25-75 new incoming leads daily
- Strong sales and negotiating ability to secure applications and convert to move-ins
- One of the top leasing specialists converting leads to move-ins within the company, helping the team to accomplish our monthly market goals
- Most move-ins companywide for a leasing specialist 2022
- Secured over 3,000 move-ins
- Detail orientated with excellent customer service skills
Property / Asset Management / Realtor
Residential Property Investment and Management, LLC
02.2017 - 01.2019
- Company Overview: Property Management / Asset Management / Real Estate
- Draft leases and options to purchase
- Lease execution and collection of funds
- Prepare Deeds of Trust and Promissory Notes for Investors
- Implementation of accounting software Appfolio
- Accounts receivable and rental account set up using QuickBooks & Appfolio
- Marketing of available properties
- Update web site with new properties and pricing
- Oversee the eviction process
- Move out accounting statements
- Sold 21 parcels in 2017
Rent Estate Advisor
Renters Warehouse
04.2016 - 01.2017
- Company Overview: Property Management
- Engaged customers face to face to present Renters Warehouse's award-winning Tenant Placement and Property Management services
- Converted Renters Warehouse leads, cultivate referrals and prospect for new listings
- Presented company's proprietary “Bulls-Eye” pricing analysis to potential clients looking for the highest and best use of their rental property
- Prepared leasing documents and contracts
- Managed and uploaded available rental properties into targeted marketing platforms
- Scheduled and hosted property showings
- Processed background information on potential tenants
- Collected first month's rents and security deposits
- Conducted move-in and move-out property inspections
- Adhered to the Landlord and Tenant Rights and Responsibilities as prescribed by the AZ Attorney General
Leasing Agent
American Residential Properties, Inc.
06.2014 - 03.2016
- Company Overview: Real Estate Investment Company / Asset Management
- Presented properties and provided detailed information on all aspects of the home
- Vetted clients in order to determine their needs and financial abilities
- Set up showings for prospective residents through Rently
- Managed and responded to all leads that came in through email and phone calls
- Hung Rently on new listings and did the initial walk-through of the home to look for any maintenance issues and also to confirm description of the home
- Submitted work order requests for any maintenance issues
- Worked closely with the branch manager on pricing through communicating lead flow, feedback from prospects, and personal knowledge of the home
- Drafted leases for new residents
- Performed move in's with new residents and collected move in funds
- Closed over 330 deals
- Ran overflow applications through Yardi
- Used Spine to track applications, change leasing descriptions, update property details, add Rently, listings, pictures, amenities, and upload documents
Accounts Receivable Specialist
American Residential Properties, Inc.
10.2012 - 06.2014
- Company Overview: Real Estate Investment Company / Asset Management
- Responsible for entering all new account into QuickBooks
- Setting up recurring billing for all resident accounts and private money lending accounts
- Processed all rent checks and PayLease payments (online credit card payments) for residents as well as processed the monthly payments for the PML's
- Reconciled any accounts which were disputed or had anomalies
- Answered phone calls for current resident's and helped with account information
Business Office Manager
RNR Real Estate Marketing, LLC
09.2010 - 04.2012
- Company Overview: National Student Housing Services Company
- Fully responsible for company-wide accounting and reporting functions
- Creating P&Ls, and utilizing the information to find variances with planned budgets, implementing changes needed to get on-track with budgets and strategically creating long-term goals to work within financial constraints
- Managing accounts payable and expense control procedures using QuickBooks
- Researching account transactions, demonstrating the ability to resolve discrepancies
- Account reconciliation, disbursements, billings, invoicing, inventory verification, charge backs, rebates, and bank deposits
- Tracked all incoming utilities through Excel
- Establishing and maintaining human resources records related to employee files
- Overseeing and reconciling payroll for 15 employees
- Cost control oversight (especially important during the process of turning student housing apartments back to apartment communities)
- Used knowledge of landlord tenant law combined with an ability to negotiate fair settlements with apartment management resulted in cost savings of more than $50,000 over the last year
Collections Supervisor
RNR Real Estate Marketing, LLC
11.2004 - 09.2010
- Company Overview: National Student Housing Services Company
- Enforced collections activities designed to recover funds on all delinquent accounts
- Trained and supervised collection staff
- Responsible for 600-1200 revolving accounts
- Credit card processing for current and past due accounts
- Resolved disputes with client accounts
- Negotiated settlements on past due accounts
- Increased recovery amount by 500 percent within 18 months
Student Housing Manager
RNR Real Estate Marketing, LLC
10.2001 - 11.2004
- Company Overview: National Student Housing Services Company
- Supervised all phases of onsite student housing operations
- Negotiated lease & rent terms
- Oversaw collection of revenues and handled delinquent accounts
- Developed and implemented strategies to ensure full residency
- Conducted move in and move out inspections
- Handled evictions and made regular inspections of property
- Created and maintained operations reports using Excel
Education
Maricopa Community Colleges, Glendale Community College
Glendale, AZSkills
- Spine (proprietary CRM)
- Salesforce
- Yardi Voyager
- Appfolio
- Microsoft 365
- DocuSign & Zip Form
- QuickBooks
- MLS
- Goal-oriented mindset
- Client relations
- Portfolio management
- Strong communication skills
- Contract negotiation
- Property management expertise
Professional License
Real Estate License, SA653269000, 06/04/14 - Present
Timeline
Leasing Specialist
Progress Residential
01.2019 - 12.2024
Property / Asset Management / Realtor
Residential Property Investment and Management, LLC
02.2017 - 01.2019
Rent Estate Advisor
Renters Warehouse
04.2016 - 01.2017
Leasing Agent
American Residential Properties, Inc.
06.2014 - 03.2016
Accounts Receivable Specialist
American Residential Properties, Inc.
10.2012 - 06.2014
Business Office Manager
RNR Real Estate Marketing, LLC
09.2010 - 04.2012
Collections Supervisor
RNR Real Estate Marketing, LLC
11.2004 - 09.2010
Student Housing Manager
RNR Real Estate Marketing, LLC
10.2001 - 11.2004
Maricopa Community Colleges, Glendale Community College
Similar Profiles
Kimberly GomezKimberly Gomez
Resident Operations Manager at Progress Residential Management Services/Progress Residential LLCResident Operations Manager at Progress Residential Management Services/Progress Residential LLC
Janett AcevesJanett Aceves
Resident Account Specialist at Progress ResidentialResident Account Specialist at Progress Residential
Martina AlvillarMartina Alvillar
Customer Care Team Lead at Progress ResidentialCustomer Care Team Lead at Progress Residential
PATRICIA DORANPATRICIA DORAN
Regional Vice President at Progress ResidentialRegional Vice President at Progress Residential
Imani TorrenceImani Torrence
Leasing Specialist at Holtzman Real Estate ServicesLeasing Specialist at Holtzman Real Estate Services