Jeremy E Cumberbatch
The Bronx,NY
Overview
11
11
years of professional experience
Work History
Administrative Assistant to Senior Defense Official
US Embassy
01.2024 - Current
- Maintains calendars for Senior Defense Official in Embassy and diplomatic staff; de-conflicted with other offices to ensure all significant meetings and events were attended and had DOD representation as necessary
- Coordinates travel for Senior Defense Official and diplomatic staff as needed, to include flights, lodging, transportation, and scheduling
- Processes over $60K in travel and processes 100% of after travel-vouchers within 1 business day
- Drafts, logs, and responds to official correspondence. Ensures grammatical accuracy and all correspondence follows appropriate protocol
- Complies with government and DIA electronic and record compliance on a regular schedule
- Organizes all event planning with official visits, to include preparing seating charts, briefing materials, and conference rooms
- Maintains good working relationships with the Embassy community and host nation partners to ensure Distinguished Visitor requirements are met
- Collaborates and prepares distinguished visitor schedules, coordinate access to the embassy, meetings with embassy leadership, conference room reservations and expediter requests as needed
- Reviews and updates briefings for accuracy and prepare media equipment for presentations
- Provides general office support including personnel and aircraft clearance, vehicle management, and suite security
Executive Assistant to the Deputy Director for Operations
DO/DIA
10.2022 - 01.2024
- Coordinated and controlled scheduling and appointments
- Maintained Deputy Director for Operations calendar and contacts, de-conflicting across DIA enterprise to ensure accuracy
- Managed Director for Operations conference rooms and VTC requirements
- Maintained all Operations front office rosters, rating chains, email distro lists, and SharePoint sites
- Created and planned travel arrangements and itinerary for executive leadership, to include creation of travel orders, transportation scheduling, and completion of travel vouchers
- Accompanied executives as an official meeting recorder on foreign travel to various military bases, embassies, and Defense Attaché Offices with in-country intelligence partners
- Recorded all travel meetings and atmospherics to include write-up of after-trip report and follow-up on due-outs from meetings
- Received and screened routine telephone calls and greeted visitors for front office
- Served on Office Space Coordinating team to ensure appropriate desks and spaces for personnel
- Monitored status of tasks and correspondence that require executive action and scheduled In-Progress Reviews to ensure completion of actions by suspense date
- Worked with correspondence team to draft, staff, and review correspondence for senior signature
Executive Assistant to the Associate Deputy Director for Operations
DO/DIA
07.2022 - 10.2022
- On a daily basis, sole staff administrative support to the O-6 Chief Executive, Associate Deputy Director for Operations (ADDO)
- Deconflicted scheduled items, provided daily battle rhythm reminders, scheduled and coordinated employee/panel with varying time zones
- Managed section-level task processes and procedures
- Reviewed tasks and discerned the scope/nature, and independently took appropriate action within 24 hours of receipt, including correctly sub-tasking
- Monitored suspense and followed up with owners to ensure tasks were closed out on time
- Prepared, tracked, and routed official correspondence and staff packages for senior signature
- Ensured correspondence packages were forwarded in a timely manner and ensured all correspondence complied with agency guidelines
- Worked with HR to manage ADDO vacant billets: tracked vacancies and coordinated with hiring managers to fill vacant positions and submitted monthly billet reports
- Coordinated interview panels to fill vacancies
- Coordinated correspondence, memos, information papers, and desk notes as needed to support the division or office and provided quality control for all materials
Staff Officer, Office of Global Support
DO/DIA
10.2020 - 07.2022
- Sole Government purchase cardholder (GPC) for Office of Global Support, supporting 125 personnel and dispensing $60K budget
- Ordered required materials and services
- Tracked and maintained accountability of all purchased items
- During transition between fiscal years, maintained mission-critical GPC and purchased mission-critical supplies for DO headquarters and service offices
- Reconciled all monthly expense reports on time; resolved discrepancies and ensured full accountability
- Identified end-of-lifecycle and non-functioning assigned equipment quarterly, including asset inventory and full functionality of assigned equipment
- Executed DARTS tasking actions daily; coordinated with task POCs
- Consolidated and responded to requests for information
- As Organizational Defense Travel Administrator, reviewed Defense Travel System (DTS) orders and resolved travel voucher discrepancies for DO offices
- Provided resource planning recommendations and business services for deployment, budget execution, and acquisition
- Staffed Military Reserve recruitment requests; consolidated requirements for leadership approval
Call Center Case Manager
Office of the Surgeon General, DIA
12.2020 - 06.2022
- Responded daily to dozens of telephone calls regarding quarantined or isolated employees ill due to Covid
- Monitored, tracked, and staffed medical clearances of civilian, military, and contractor employees
- Communicated with customers on compliance with DIA policy of quarantining and isolation of sick and close contact employees; responded to DIA, DOD, and CDC policy inquiries daily on return to work clearance
- Triaged high-risk and return-to-duty previous Covid-infected employees
- Documented, tracked, and disseminated data to contact tracing project manager to facilitate quarantine and prevent infection transmission
- Documented data analysis reports along with recommendations to agency leadership for decision points on building occupancy
Summer Intern, Office of Corporate Communications, Congressional Affairs
DIA
06.2020 - 10.2020
- Supported staffers engaged with Congress; wrote briefs and bios of key congressional committee members for DIA personnel engaging and briefing Congress members
- Drafted congressional knowledge updates sent by email daily to be used by DR DIA/Senior Leaders/IC in briefs
- Monitored congressional hearings and policy updates; drafted relevant executive summaries for staff
- Researched agency history and policy to create reference material for key stakeholders
Sales Associate
CVS Pharmacy
02.2020 - 06.2020
- Operated a cash register for cash, money order, and card transactions
- Stocked and replenished merchandise according to store merchandising layouts
- Provided assistance with unloading delivery trucks
Civil Legal Advocate
Bronx Defenders
05.2019 - 08.2019
- Compiled and staffed documentation for attorneys in preparation of litigation cases in accordance with NY State law
- Reviewed facts and laws, researched public records in preparation for cases and causes of action reviews
- Coordinated with District Attorney's office and New York City Police Departments to assist clients with recovery of property and seizure
- Assisted clients in filing notices of claims against police and government misconduct
- Represented individuals in negotiations of administrative proceedings with a concentration in housing, public benefits, and forfeiture
Legislative Intern
New York State Assembly
01.2019 - 05.2019
- Head staff member for New York Assemblyman Michael Blake in Albany office
- Screened telephone calls, met with lobbying members and advocacy groups on Assemblyman's behalf
- Assisted legislative staff by conducting research in multiple policy areas such as reproductive health, economic development, and public transportation
- Attended legislative committee meetings, public hearings, Assembly sessions; provided summaries to staff and Assembly members as appropriate
- Studied, analyzed, and consolidated legislation to create briefs for staffers
- Developed, renewed, and distributed special mailings, press releases, and periodic reports
Participatory Budgeting Fellow
New York City Council
09.2018 - 12.2018
- Coordinated with New York City Council staff to implement the Participatory Budgeting process (community allocation of $1 million in funds) in the Council Member's district
- Communicated with public schools, religious organizations, and community organizers to document, compile, and organize infrastructure project ideas
- Assisted with community outreach events to determine the allocation of $1 million of public funds
Call Center Representative
NYC 311
01.2018 - 12.2018
- Addressed customer inquiries in a timely, professional, and accurate fashion
- Maintained a high-volume workload within a fast-paced environment
- Assisted hundreds of customers per week and consistently met performance benchmarks in all areas
- Assisted clients from diverse communities in multiple languages
Peer Educator
Lehman College Career Exploration and Development Center
08.2017 - 05.2018
- Coordinated with fellow peers to conduct outreach and promote career service events on campus
- Attended to student needs and managed appointments with career counselors
- Answered phone calls and inquiries from students, faculty, and employers
- Coordinated preparation and implementation of career and internship fairs
Stock Associate
Toys R Us
11.2017 - 12.2017
- Set up product display models throughout multiple departments
- Unloaded trucks, stocked shelves, and carried merchandise out onto the sales floor
- Kept sales floor clean and maintained a neat and orderly product display
Retail Store Associate
Party City
09.2017 - 11.2017
- Organized and maintained merchandise in stockrooms, and filled in the selling floor as needed
- Unpacked new merchandise shipments and prepared them for the selling floor by folding, hanging, and stacking
- Operated register and monitored cash for opening and closing of store
Observatory Host
Empire State Building
05.2017 - 09.2017
- Provided exceptional customer service and assistance to tens of thousands of visitors
- Assisted international visitors in navigating the building and monitored guest safety
- Provided guided tours and shared information about the building and its history while succeeding in quality assurance benchmarks
Clerical Aid
Matt and Nuri Inc.
07.2016 - 08.2016
- Researched prospective government contracts
- Updated database of city, state, and federal procurement opportunities
- Acted as a liaison between vendors and management
Information Technology Support
Beazley Group
07.2015 - 08.2015
- Provided support with communication, inventory management, data management, and data storage
- Maintained a database of employee software and hardware complaints
- Installed and maintained company’s computer systems and network
Clerical Aid
Bronx Supreme Court
07.2014 - 08.2014
- Organized, filed, and retrieved documents for Judge’s chambers, attorneys, and other staff
- Assisted with team coordination, data entry, and research on newly filed lawsuits
- Answered questions about court procedures, rules, and calculation of time
Education
Bachelor of Arts in Political Science and Philosophy -
Lehman College - Macaulay Honors College
Bronx, NY05.2020
High School Diploma -
Yonkers High School
Yonkers, NY05.2016
Languages
Japanese
Professional Working
Spanish
Limited Working
Timeline
Administrative Assistant to Senior Defense Official
US Embassy
01.2024 - Current
Executive Assistant to the Deputy Director for Operations
DO/DIA
10.2022 - 01.2024
Executive Assistant to the Associate Deputy Director for Operations
DO/DIA
07.2022 - 10.2022
Call Center Case Manager
Office of the Surgeon General, DIA
12.2020 - 06.2022
Staff Officer, Office of Global Support
DO/DIA
10.2020 - 07.2022
Summer Intern, Office of Corporate Communications, Congressional Affairs
DIA
06.2020 - 10.2020
Sales Associate
CVS Pharmacy
02.2020 - 06.2020
Civil Legal Advocate
Bronx Defenders
05.2019 - 08.2019
Legislative Intern
New York State Assembly
01.2019 - 05.2019
Participatory Budgeting Fellow
New York City Council
09.2018 - 12.2018
Call Center Representative
NYC 311
01.2018 - 12.2018
Stock Associate
Toys R Us
11.2017 - 12.2017
Retail Store Associate
Party City
09.2017 - 11.2017
Peer Educator
Lehman College Career Exploration and Development Center
08.2017 - 05.2018
Observatory Host
Empire State Building
05.2017 - 09.2017
Clerical Aid
Matt and Nuri Inc.
07.2016 - 08.2016
Information Technology Support
Beazley Group
07.2015 - 08.2015
Clerical Aid
Bronx Supreme Court
07.2014 - 08.2014
Bachelor of Arts in Political Science and Philosophy -
Lehman College - Macaulay Honors College
High School Diploma -
Yonkers High School
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