Jeremy Edwards
Los Angeles,CA
Summary
Proven leader in operations management, adept at enhancing team productivity and operational efficiency at L.A.H.S.A. and Chrysalis. Excelled in staff development, regulatory compliance, and customer satisfaction, achieving significant performance improvements. Skilled in Microsoft Office and motivational leadership, consistently fostering collaborative environments and streamlining processes for optimal outcomes.
Overview
3
3
years of professional experience
Work History
Supervisor of Operations
Chrysalis
05.2022 - 05.2024
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Enhanced operational efficiency by streamlining processes and implementing best practices in the workplace.
Unit Aquisitions Coordinator
L.A.H.S.A.
03.2021 - 05.2022
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
Education
Associates - Business Administration
Adams State University
Phoenix, AZCertification - Hotel Management
Los Angeles City College
Los Angeles, CA02.2023
Skills
- Team Development
- Maintenance Oversight
- Staff Evaluation
- Recruitment and hiring
- Facilities Inspection
- Regulatory Compliance
- Employee Supervision
- Multitasking and Organization
- Team Leadership
- Customer Service
- Decision-Making
- Operations Management
- Performance Improvement
- Quality Assurance
- Staff Development and Training
- Motivational Leadership
- Staff Management
- Microsoft Office
- Documentation and Recordkeeping
- Report Writing
- Worked in Skid Row handling problematic residents - even acting as security was preoccupied
- Able to observe and write detailed incident reports
- Second Major was English, adding to my skillset, enabling me to write comprehensive and grammatically correct employee progress reports
Timeline
Supervisor of Operations
Chrysalis
05.2022 - 05.2024
Unit Aquisitions Coordinator
L.A.H.S.A.
03.2021 - 05.2022
Associates - Business Administration
Adams State University
Certification - Hotel Management
Los Angeles City College