Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jeremy Espy

Wellington,FL

Summary

Started with Comcast in 2005. While looking for growth and opportunity, I found myself and my family in South Florida. I have been married for 26 years with 3 beautiful daughters. We would love nothing more than to be an integral part of the Crown Castle family.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Metro E Coordinator

Cypress Communications
06.2022 - Current

Responsible for turning up new fiber metro e circuits on a timeline. Providing valid information to our fiber team to ensure efficiency throughout the process. Validate tie point from headend to mux, and then to customer's dmarc utilizing prints, 2k tone and OTDR traces. Performing site surveys to find the most efficient and cost effective way to get the customer's service constructed in the fastest way possible.

Network Maintenance Supervisor

Comcast, Xfinity
06.2019 - 06.2022

Managed 13 direct reports out of the Palm Beach Gardens office covering 5 separate hubs... Jupiter Farms, Palm Beach Gardens, Loxahatchee, Tequesta, and Hobe Sound. Ensuring high level of motivation and productivity stayed consistent throughout my team by working with them, being a leader, not a boss. Consistently work on driving the red nodes to 1% per the direction of our leaders and more beneficial to our customers. Hobe Sound went from 14% to 1% under my direction, while the entire area was at 1.5% combined. Perform routine safety and tool inspections on a monthly basis. Make sure that equipment repair cost stayed within budget. Manage calendars to ensure sufficient staff was available to support our customers.

Network Maintenance Technician

Comcast, Xfinity
09.2017 - 06.2019

Repair Network affecting issues as efficiently as possible using the soft tools that were provided when needed. Performed 24/7 on call every 5 weeks to provide our customers with the best service possible. Troubleshoot fiber issues utilizing prints, OTDR, 2k tone, and red light. Maintain high level of productivity while finishing each year at the top of the team.

Network Maintenance Technician

Comcast, Xfinity
01.2012 - 09.2017

Education

High School Diploma -

Gadsden Christian High School
Gadsden, AL
05.1995

Skills

Coordinate

Manage

POC

Troubleshoot fiber/coax from end to end

Exceptional team player

Productivity

Efficiency

Time management

Certification

OSHA 10 hour certification

Timeline

Metro E Coordinator

Cypress Communications
06.2022 - Current

Network Maintenance Supervisor

Comcast, Xfinity
06.2019 - 06.2022

Network Maintenance Technician

Comcast, Xfinity
09.2017 - 06.2019

Network Maintenance Technician

Comcast, Xfinity
01.2012 - 09.2017

High School Diploma -

Gadsden Christian High School
Jeremy Espy