Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Fallman

Kissimmee,FL

Summary

Dynamic HVAC Technician with proven success at Underwood AC, excelling in client relationship building and problem resolution. Recognized for maintaining a top closing rate with a solid track record in recommending effective HVAC solutions. Owner of Internest Shopping, achieving a 5-star review average by delivering exceptional customer service and optimizing sales operations.

Overview

4
4
years of professional experience

Work History

HVAC Technician

Underwood AC
07.2024 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Engaged customers with friendly conversation to uncover needs and build trust.
  • Maintained top closing rate and revue production.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Diagnosed HVAC system issues to ensure proper optimal performance and improve efficiency.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Performed routine maintenance on heating and cooling equipment to extend lifespan.
  • Maintained accurate service records and documentation for all completed tasks.
  • Communicated with clients regarding system functionality and necessary repairs clearly.
  • Repaired and replaced motors, evaporator coils, and other necessary repairs.
  • Collaborated with senior technicians to troubleshoot complex HVAC problems effectively.

Owner

Internest Shopping
07.2021 - 07.2024
  • Managed online sales operations, ensuring seamless order processing and fulfillment.
  • Analyzed sales data to identify trends and inform inventory management strategies.
  • Maintained a 5 star review average across 6 sales platforms.
  • Managed inventory levels, optimizing supply chain processes for cost efficiency.
  • Managed daily operations for a successful small business, ensuring efficient processes and quality services.
  • Enhanced company reputation by consistently delivering exceptional service quality to customers.
  • Fulfilled customer shipping needs by completing all purchase orders and customer invoices.

Education

GED -

Commonweath of Virginia
Virginia Beach, VA

Skills

  • Goal-oriented mindset
  • Sales proposals
  • Client relationship building
  • Customer service
  • Active listening
  • Problem resolution
  • Upselling strategies
  • Service contract sales
  • Listening skills
  • Reliability
  • Effective communication
  • Decision-making
  • Resourcefulness

Timeline

HVAC Technician

Underwood AC
07.2024 - Current

Owner

Internest Shopping
07.2021 - 07.2024

GED -

Commonweath of Virginia

Similar Profiles

CREATE PROFILE