

· Provided technical support to end users, resolving hardware and software issues across computers, TVs, and phones
· Created and managed user accounts in Active Directory
· Utilized CrowdStrike to identify and report unused applications and services across the organizational domain-connected devices
Provided reliable transportation for senior living community residents to medical appointments, ensuring safe and punctual service
Security Operations: Kali Purple Linux — built personal SOC environment; conducted simulated threat detection, vulnerability assessments, and incident response with formal written reporting
Security Tools: Network Analysis (Wireshark), Network Scanning (Nessus), Penetration Testing (Burp Suite)
Languages & Scripting: Python, SQL, PowerShell, Bash, Command Prompt Tools
General: Fast learner, adaptable, strong time management, effective communicator, team collaborator