Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Transport Deputy
Logan County Sherff's Office
12.2023 - Current
Actively researched industry best practices, utilizing this knowledge to drive continuous improvement initiatives.
Established a culture of accountability among coworkers.
Collaborated with cross-functional teams.
Developed strong relationships with local law enforcement agencies to enhance security measures across transportation operations.
Developed comprehensive training programs to ensure detentions staff maintained necessary certifications and licenses.
Served as an approachable leader who fostered open lines of communication, empowering team members to share ideas and concerns freely.
Organized criminal documents such as logs, records, reports, and agendas.
Observed jail and inmate activity to maintain order and safety.
Utilized clear communication and interpersonal skills to build relationships with fellow staff and citizens.
Monitored crowded public areas and events to mitigate risk and promote safety.
Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Checked vehicle equipment for proper functioning prior to use.
Cook
Parts And Labor - Logan Square
07.2023 - Current
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Adhered to food safety standards when storing and preparing foods.
Cleaned kitchen equipment, surfaces, utensils and dishes.
Supervised and trained kitchen staff on proper preparation techniques.
Checked quality of ingredients before use in order to ensure freshness.
Ensured that all food was cooked at the correct temperature and stored correctly.
Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Assisted in developing new recipes or modifying existing ones for better taste or efficiency.
Inspected kitchens for sanitary conditions before the start of each shift.
Organized storage areas for efficient usage of space.
Resolved customer complaints regarding food quality or services provided.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Followed established procedures and requirements for safe food handling, storage and service.
Operated grills, fryers and broilers to cook items to quality guidelines.
Wrapped, dated and labeled food items in storage for safety and freshness.
Enforced proper sanitation practices to prevent spoiling or contamination of foods.
Chopped, diced and sliced vegetables and fruit ahead of rush periods.
Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
Used standardized recipes and other instructions to prepare food.
Grilled and deep fried various foods from meats to potatoes.
Prepared and served meals by reviewing recipes and combining and cooking ingredients.
Replenished food items from inventory and rotated ingredients.
Coordinated orders to expedite food from kitchen according to cook time and delivery time.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Set up and performed initial prep work for soups, sauces and salads.
Managed portion control using correct utensils during preparation and plating.
Regulated oven, broiler and roaster operations for cooking at correct temperatures.
Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
Set up work stations prior to opening to minimize prep time.
Maintained clean and orderly appearance throughout kitchen and dining area.
Received and stored food and supplies.
Checked quality of food products to meet high standards.
Checked completed orders for correct quantity and quality.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Adhered to regulatory standards regarding safe and sanitary food prep.
Made meals in accordance with company standards and requirements.
Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
Handled advanced thawing and food pre-preparation for upcoming meals.
Prepared variety of foods according to exact instructions and recipe specifications.
Executed proper techniques when preparing menu item ingredients.
Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
Monitored temperatures of prepared food and cold-storage areas.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
Distributed food to service staff for prompt delivery to customers.
Requested supplies and equipment orders, explaining needs to managers.
Waiter
Parts And Labor - Logan Square
07.2023 - 11.2023
Coached employees on best practices for handling customer complaints quickly and effectively.
Greeted guests and answered questions about menu items.
Provided excellent customer service to ensure repeat customers.
Took orders from patrons accurately and efficiently.
Brought food and beverages to tables in a timely manner.
Checked with customers to ensure that they were enjoying their meals.
Assisted with setting up the dining area before shift began.
Followed all safety and sanitation regulations when handling food or drinks.
Performed cashier duties such as taking payments, counting change, and issuing receipts.
Ensured all dishes were prepared according to recipe standards.
Maintained cleanliness of work areas throughout shift by wiping counters and cleaning spills promptly.
Cleared away dirty dishes from tables after each course was finished.
Replenished condiments, silverware, napkins. as needed during meal services.
Delivered accurate checks at the end of each meal period.
Stocked shelves with supplies such as utensils, cups, glasses.
Cleaned dining room chairs, tables, floors and other surfaces regularly.
Provided assistance with closing tasks such as restocking supplies and cleaning equipment.
Delivered food from kitchen, fulfilling additional requests to maximize guest satisfaction.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Calculated charges, issued table checks and collected payments from customers.
Helped customers select menu items by suggesting courses, explaining specials and answering food preparation questions.
Completed opening and closing checklists to ensure smooth restaurant operations.
Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Stocked server areas with supplies before, during and after shifts.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Relayed orders to service bar and kitchen via point-of-sale register system.
Collected tickets and followed proper cash-handling procedures.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
Recorded patron's meal options, identifying dietary needs or special requests to correctly transmit orders.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Served food and beverages to patrons and confirmed complete orders.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
Presented menus and answered questions regarding items.
Explained menu items, describing ingredients and cooking methods upon request.
Trained new employees to perform duties.
Filled condiments and napkin containers during slack periods.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Stocked service areas with supplies during slow periods.
Responded to ad hoc cleaning duties at end of shift.
Operation Manager
xFusion.io
10.2022 - 05.2023
Monitored and improved efficiency of processes, team performance, and customer service.
Established effective relationships with clients.
Analyzed data from daily reports to identify trends in production performance metrics.
Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
Developed key performance indicators to measure effectiveness of operational processes.
Collaborated with management team on long-term strategic planning initiatives for the organization.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Built strong operational teams to meet process and production demands.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Addressed customer concerns with suitable solutions.
Motivated and evaluated personnel for performance improvement and goal achievement.
Guided employees on understanding and meeting changing customer needs and expectations.
Delivered positive customer experiences by implementing effective quality assurance practices.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Presented performance and productivity reports to supervisors.
Connected with clients and developed strategies to achieve sales and customer service goals.
Aided senior leadership during executive decision-making.
Improved morale and management communication by creating employee recognition and rewards practices.
Collaborated with team leaders on quality audits.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Head of Culture /Leadership Development Coordinator
xFusion.io
03.2021 - 05.2023
Worked to develop cultural excellence and understanding for a workforce made up of both men and women from diverse cultures ranging from Kenya, the Philippines, Jamaica, India, and Mexico.
Recognized and developed future company leaders to bring out their potential leadership abilities.
Effectively trained instructors and supervisors on techniques for managing employees.
Oversaw training courses and promotional paths for professionals and leaders.
Developed and delivered leadership development curriculum, workshops, and programs.
Conducted assessments to identify individual learning objectives and developmental needs of participants.
Facilitated team-building activities to promote collaboration among employees.
Analyzed feedback from participants on effectiveness of program offerings.
Provided guidance to managers on best practices in developing their teams' leadership capabilities.
Advised senior management on potential areas for improvement in organizational culture.
Designed surveys to collect data on employee engagement levels.
Managed internal communications regarding upcoming Leadership Development activities.
Provided coaching sessions to enhance individual leaders' understanding of their roles within the organization.
Met on a bi-weekly basis with the company management team to help maintain their leadership integrity, and guide them with any issues or concerns they were having.
Identified and supported continuous improvement efforts with supervisor.
Worked alongside company leadership to establish clear training goals.
Led training classes and recorded instruction for later use.
Wireline Hand
nextier oilfield services
03.2020 - 04.2020
Operated wireline tools and equipment in accordance with industry standards and safety regulations.
Performed pressure tests on wellhead components to detect any potential leaks or other issues.
Communicated effectively with colleagues to ensure that all procedures are followed correctly.
Documented and reported on services rendered and labor hours.
Tackled additional shifts to meet challenging project demands and customer schedule requirements.
Examined unserviceable wells to determine correct actions and improve well conditions.
Flowback Supervisor
Colter Energy
10.2014 - 02.2020
xFusion.ioxFusion.ionextierli>
Kept production team moving forward for progress in daily site operations.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Established and enforced procedures and work standards, promoting team performance and safety.
Monitored project progress to enforce adherence to deadlines and quality standards.
Allocated material and labor resources to promote on-time and under-budget project completion.
Monitored equipment operation during extraction process to detect problems.
Adjusted equipment to prepare for excavating and boring geological materials.
Set up and took down drilling rig and equipment.
Education
Medical Assistant - Medical Assistant
Concorde Career College - Aurora
Aurora, CO
09.1999
High School Diploma -
Skyline High School
Longmont, CO
05.1996
Skills
Risk Mitigation
Employee Motivation
Decision-Making
Employee Training
Site Maintenance
Health and Safety Compliance - 24 hour HAZWOPER & H2S Training
Self Control and Integrity
Video Conferencing
Employee Management
Basic Mathematics
Heavy Equipment Operations
Team Leadership
Relationship Building
OSHA Compliance - OSHA 10 Hour (General industry and Health) &
Education and Training
other,other
Timeline
Transport Deputy
Logan County Sherff's Office
12.2023 - Current
Cook
Parts And Labor - Logan Square
07.2023 - Current
Waiter
Parts And Labor - Logan Square
07.2023 - 11.2023
Operation Manager
xFusion.io
10.2022 - 05.2023
Head of Culture /Leadership Development Coordinator
xFusion.io
03.2021 - 05.2023
Wireline Hand
nextier oilfield services
03.2020 - 04.2020
Flowback Supervisor
Colter Energy
10.2014 - 02.2020
Medical Assistant - Medical Assistant
Concorde Career College - Aurora
High School Diploma -
Skyline High School
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