Jeremy Flood
Peoria,AZ
Summary
Accomplished leader with a proven track record at Hensley Company, enhancing customer satisfaction and driving sales growth through strategic planning and innovative brand management. Excelled in fostering team collaboration and implementing data-driven decision-making, achieving significant market expansion. Skilled in negotiation and team development, consistently delivering results beyond expectations.
Overview
11
11
years of professional experience
Work History
Venue Relations Manager
Hensley Company
Phoenix, AZ
05.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Sr. Brand Manager
Hensley Company
Phoenix, AZ
03.2019 - 05.2023
- Implemented data-driven decision making by analyzing various metrics such as sales data, advertising performance reports, and customer feedback surveys.
- Fostered a culture of innovation within the team by encouraging creative thinking and embracing new ideas that supported brand goals.
- Negotiated strategic partnerships with external vendors to enhance product offerings and increase distribution channels.
- Optimized budget allocation, ensuring efficient use of resources to drive sales growth and profitability.
- Developed pricing strategies that maximized revenue while maintaining competitive positioning in the market.
Sr. Key Account Manager- On Premise Sales
Hensley Company
Phoenix, AZ
03.2018 - 03.2019
- Facilitated successful contract renewals by proactively addressing client concerns before they became obstacles, ensuring continued business partnerships.
- Increased client retention by developing and implementing customized account management strategies.
- Played an instrumental role in winning new business through targeted prospecting and relationship building activities.
- Balanced competing priorities while managing multiple accounts simultaneously, delivering consistently high-quality results.
- Played a key role in company growth by identifying and pursuing opportunities for expansion into new markets and industries.
Director of Sales
Hensley Company
Phoenix, AZ
09.2016 - 03.2018
- Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
- Achieved regional sales targets through effective territory management and relationship building with key clients.
- Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
- Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
- Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
- Managed team of sales representatives, providing guidance, coaching and support.
- Streamlined sales processes by identifying inefficiencies, implementing new tools, and providing training to the team.
- Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
Director of Extended Territory
Hensley Beverage
Phoenix, AZ
03.2013 - 09.2016
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Worked closely with organizational leadership and board of directors to guide operational strategy.
- Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
- Monitored and coordinated workflows to optimize resources.
- Established departmental performance goals and provided feedback for underperforming areas.
- Facilitated cross-functional collaboration for improved decision-making processes within the organization.
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Formed strategic partnerships and connected with potential clients to drive business development.
- Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Education
Master Of Business Administration - Marketing, Business Management
University of Phoenix
Tempe, AZSkills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Staff Management
- Strategic Planning
- Operations Management
- Project Management
- Cross-Functional Teamwork
- Customer Relationship Management (CRM)
- Performance Management
- Staff Development
- Sales Techniques
- Sales management
- Workforce Management
- Performance Evaluations
- Marketing
- Business Administration
- Negotiation
- Product Management
- Budget Control
- Business Development
- Business Planning
- Financial Management
- Brand Management
- Salesforce Management
- Teamwork and Collaboration
- Customer Service
- Decision-Making
- Problem Resolution
- Team Development
- Work Planning and Prioritization
- Managing Operations and Efficiency
- Customer Relationship Management
- Training and Development
- Employee Coaching and Mentoring
- Goal Setting
- Interpersonal Relations
- Employee Development
- Budget Management
- Business Analysis and Reporting
- Revenue Forecasting
Timeline
Venue Relations Manager
Hensley Company
05.2021 - Current
Sr. Brand Manager
Hensley Company
03.2019 - 05.2023
Sr. Key Account Manager- On Premise Sales
Hensley Company
03.2018 - 03.2019
Director of Sales
Hensley Company
09.2016 - 03.2018
Director of Extended Territory
Hensley Beverage
03.2013 - 09.2016
Master Of Business Administration - Marketing, Business Management
University of Phoenix