Jeremy Flores
Corpus Christi
Summary
NERC certified System Operator with 6 years of experience in power system operations. Skilled in transmission and distribution switching, outage coordination, SCADA/EMS monitoring, and real-time decision-making under pressure. Known for clear communication, crew coordination, and a strong focus on safety, compliance, and operational excellence. Seeking to leverage operational expertise in a role focused on outage coordination and system reliability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Energy Delivery System Operator - Senior
American Electric Power, AEP
07.2022 - Current
- Executed complex switching operations for transmission and distribution systems, preparing and verifying detailed switching orders to ensure safe removal and restoration of equipment
- Led system restoration efforts during forced and emergency outages, making critical, real-time decisions to protect infrastructure, direct field crews, and ensure safe, effective system restoration
- Monitored transmission and distribution conditions using SCADA and other tools to identify abnormalities, coordinate corrective actions, and maintain overall system reliability
Distribution Dispatcher
American Electric Power
10.2019 - 07.2022
- Dispatch field personnel to respond to outages, equipment failures, and emergency situations, ensuring timely restoration and crew safety
- Monitored distribution system status and abnormal conditions via SCADA to support operational decision-making and switching activities
- Issued precise switching instructions to field personnel and authorized restoration of distribution facilities in accordance with company policies and safety protocols
Transmission Dispatcher - Trainee
American Electric Power
01.2019 - 06.2019
- Prepared basic switching orders for equipment removal, coordinating with field personnel to assign switching support
- Logged and verified field personnel entry and exit from substations, collecting contact details, scope of work, and confirming completion for operational records
Sales Supervisor
Habitat for Humanity Restore
02.2018 - 01.2019
- Oversaw intake, pricing and organization of high-volume merchandise donations, coordinating with individual donors, families, major retailers (e.g. Home Depot, Lowe's), and regional institutions to ensure smooth processing and inventory organization
- Delivered front-line customer service and logistical support, assisting with purchases and managing item loading for customers
- Managed in-store and online sales, community outreach efforts, and social media presence to drive store visibility and engagement
Electrical Assembler
Corpus Christi Electric Company
08.2017 - 02.2018
- Assembled Control, Marshalling, Instrumentation, and PLC panels by accurately following wiring diagrams for use in industrial and refinery environments
- Installed and terminated high/low voltage wiring, to ensure proper panel configuration and operational readiness
- Conducted continuity testing with voltmeters to verify wiring integrity and enhance system reliability
Latchkey Group Leader
City of Corpus Christi: Parks & Recreation
08.2015 - 08.2017
- Led and coordinated recreational activities for groups of 20-30 children, supervising support staff and ensuring a safe, engaging environment
- Managed behavioral issues, modeled positive leadership, and fostered a respectful, inclusive atmosphere through consistent guidance and communication
- Supported program operations through accurate documentation of participant activity, attendance, and behavior logs, as well as collection and delivery of weekly payments in accordance with city procedures
Education
Associate of Applied Science - Industrial Instrumentation
Del Mar College
Corpus Christi, TX12.2018
Skills
- Perform Distribution and Transmission Switching (4kV - 345kV)
- Critical Decision-Making Under Pressure
- Outage Planning & Coordination
- SCADA & EMS Monitoring
- Team Collaboration
- Clear and Effective Communication
- Adaptability in Dynamic Environments
- NERC Compliance Awareness
Certification
NERC Certified System Operator - Reliability Coordinator
North American Electric Reliability Corporation
Awarded: August 30, 2021 | Expires: August 30, 2027
Timeline
Energy Delivery System Operator - Senior
American Electric Power, AEP
07.2022 - Current
Distribution Dispatcher
American Electric Power
10.2019 - 07.2022
Transmission Dispatcher - Trainee
American Electric Power
01.2019 - 06.2019
Sales Supervisor
Habitat for Humanity Restore
02.2018 - 01.2019
Electrical Assembler
Corpus Christi Electric Company
08.2017 - 02.2018
Latchkey Group Leader
City of Corpus Christi: Parks & Recreation
08.2015 - 08.2017
Associate of Applied Science - Industrial Instrumentation
Del Mar College
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