Jeremy Frias
Trumbull,CT
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and knowledge HVAC installation. Focused on driving positive customer experiences and achieving sales targets.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Owner
Frias & Company
06.2020 - 11.2024
- Managed day-to-day business operations of a HVAC company.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Responsible for all aspects relating to completion of jobs including diagnosis, sales, estimation, repair and installation.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Technician
Hill & Company
03.2019 - 03.2020
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning HVAC and plumbing systems.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased equipment lifespan, performing preventive maintenance and timely repairs.
- Installed new HVAC equipment and systems including ductwork.
Part Owner
Luther Plumbinh Heating & Air
06.2013 - 06.2019
- Provided exceptional customer service, securing repeat clients and generating positive word-of-mouth referrals for the business.
- Built a loyal clientele base through personalized attention to client needs and consistently delivering outstanding results on every project undertaken.
- Coordinated daily operations effectively, ensuring timely completion of projects while maintaining high-quality of work and service.
- Performed diagnostic and installation work for residential HVAC and plumbing with light comercial.
Education
High School Diploma -
Kaufman High School
Kaufman05.1997
Skills
- Customer relations
- Sales related to HVAC installation
- Project estimating
- Relationship building
- Verbal and written communication
Accomplishments
4 years active duty in the US Air Force
Certification
OK Mechanical License #1646689
Languages
Spanish
Professional Working
Timeline
Owner
Frias & Company
06.2020 - 11.2024
Technician
Hill & Company
03.2019 - 03.2020
Part Owner
Luther Plumbinh Heating & Air
06.2013 - 06.2019
High School Diploma -
Kaufman High School
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