Jeremy Gagnon
Uxbridge,MA
Summary
Results-driven Maintenance Supervisor at Worcester Housing Authority with expertise in electrical troubleshooting and facilities maintenance. Proven ability to optimize supply levels and enhance safety compliance, significantly reducing workplace incidents. Adept at assigning tasks and assisting team members, ensuring efficient operations and high-quality apartment repairs. Knowledgeable of snow removal procedures and techniques.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Owner Operator
Top Shelf Property Services
Uxbridge, MA
01.2024 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
Maintenance Supervisor/tech 1
Worcester Housing Authority
Worcester, MA
03.2005 - 12.2023
- Operated varied hand and power tools to complete repairs.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Followed safety protocols to minimize workplace accidents.
- follow policies and protocol per union contract
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
Education
Refrigeration And HVAC Tech - HVACR
Technology Learning Center
Oxford MaGeneral Studies - Autocad
South High School Community
Worcester, MA05.1995
Skills
- Electrical Troubleshooting
- Facilities Maintenance
- Supply Coordination
- Materials Requisition
- trouble shot heating units
- assign and assist daily assignments
apartment repairs
Certification
- UPCS certification
- OSHA 10 card
- Lead Renovator
- HDCD certificate
- Worcester State Supervisor certificate
- Exterminator license
- EPA 608 refrigerator certification
- MA Boiler license.
Timeline
Owner Operator
Top Shelf Property Services
01.2024 - Current
Maintenance Supervisor/tech 1
Worcester Housing Authority
03.2005 - 12.2023
Refrigeration And HVAC Tech - HVACR
Technology Learning Center
General Studies - Autocad
South High School Community