Jeremy Gallardo
Whiting,Indiana
Overview
2
2
years of professional experience
1
1
Certification
Work History
IT Specialist
Solid Platforms
Portage, IN
10.2023 - Current
As an IT Specialist at Solid Platforms, I provided technical support, resolved system issues, and implemented effective solutions to optimize performance and user experience.
This full-time position allowed me to contribute to the efficiency, stability, and growth of both Solid Platforms and its employees.
Some Key Responsibilities include Systems Administration, Network Management, Network Security, Data Management and Backup, Training and Documentation, and Project Management. At Solid Platforms IT is the first response to any and all tech problems for both administrative employees and field workers.
IT Specialist
Asurion LLC
Chicago, Illinois
12.2021 - 02.2023
As an IT Specialist at Asurion, I provided technical support, resolved system issues, and implemented effective solutions to optimize performance and user experience.
This full-time position allowed me to contribute to the efficiency, security, and effectiveness of Asurion's technology environment.
Some Key Responsibilities include Systems Administration, Network Management, and Data Backup and Recovery. networks, and operating systems to ensure stability, security, and continuous availability. Monitored and maintained network infrastructure, including switches, routers, firewalls, and wireless access points. Implemented and maintained comprehensive data backup and recovery procedures to safeguard critical information and ensure business continuity.
Education
Bachelor of Science - Computer Science
Purdue University
GPA 3.50/4.012-2023
Bachelor of Mathematics - Mathematics
Purdue University
12-2023
Skills
Information Technology: VMWare, Network Security, Network Administration, Project Implementation, Troubleshooting
Data Analysis: Tableau, Data Visualization, SAP, Azure, Power BI
Back-End Development: Python, R, SQL, Java
Certification
CompTIA A+, CCNA, Tableau, SAP, Power BI, Azure
Projects
Credit Card Fraud Detection, Python, Machine Learning,
I collected a large dataset of credit card transactions, including both legitimate and fraudulent ones. I preprocessed the data to handle missing values, scale features, and encode categorical variables. I split the data into training and testing sets. For the machine learning model, I chose an ensemble approach, combining algorithms such as Random Forest and Gradient Boosting. I trained the model on the training data, tuning hyperparameters to optimize performance and prevent overfitting. Additionally, I used techniques like cross-validation to ensure the model's generalizability. The credit card fraud detection program significantly improved the security of credit card transactions for our customers. By analyzing transaction patterns and identifying anomalies, the program successfully detected and prevented fraudulent transactions in real-time. This not only protected our customers from financial losses but also enhanced their trust in our services.
Accomplishments
PURDUE’S DEANS LIST 2020 | 2021 | 2022 | 2023
For top students earning a min GPA of 3.50
OUTSTANDING RESEARCH AWARD 2021
For top 3 Senior Design student presentations
Timeline
IT Specialist
Solid Platforms
10.2023 - Current
IT Specialist
Asurion LLC
12.2021 - 02.2023
Bachelor of Science - Computer Science
Purdue University
Bachelor of Mathematics - Mathematics
Purdue University