Jeremy Garner

• Accomplished public speaker from Executive level through all ranks and audience.
• Negotiated terms and conditions of multiple SOW from customer and vendor perspective including resolution of conflict.
• Led consulting projects for multiple well known organizations such as First National Bank of Omaha, Pinnacle Financial Partners, Huntington National Bank, Pratt and Whitney, Banner Health and RGA.
• Adept people manager from customer expectations and issue resolution to employee career management and mentoring.
• As member of leadership team - developed new go to market solutions for application to multi-cloud profiling as well as all required collateral.
• Managed team of consultants to map application dependencies in customer environments for data center and cloud moves.
• Ran projects with Agile dev methodology and integrated custom tools via REST to ServiceNow and Remedy CMDB as well as Telemetry tools.
• Analyzed results to provide cloud rationalization for customers.
• Deployed auto-discovery tools such as Device42, ExtraHop, StratoZone into customer environments.
• Worked with customer project teams to develop appropriate run books and data center move groups to minimize risk.
• Developed numerous LOE, work breakdown structure and answered RFP for presales consulting engagements.
• Suggested add-on services that would be helpful to customers and improve bottom line.

• Drove pipeline and retired twelve million-dollar quota in cloud services.
• Provided guidance on all things cloud with focus on data security and mobility between hyperscalers.
• Aided clients in their quest to shift from CAPEX to OPEX.
• Developed alliance partners and create new go to market solutions to drive sales.
• Primary cloud expertise contact for 68 field sales reps across TOLA region as well as 4 district and regional managers.
• Educate sales reps, clients and partners on latest developments around NetApp Cloud Solutions and Data Fabric strategies.
• Qualified opportunities and capture white space accounts.
• Orchestrated marketing events to fill the pipeline with focus on annual recurring revenue.
• Presented products, value and use cases/business cases at industry events and managed customer executive briefings.
• Not only is he a highly valued resource with a professional GTM approach, Jeremy is a very technically savvy sales resource with a self-starting, can-do attitude and the drive to win” – Director of Americas Cloud Sales.

• Pre-Sales Partner with U.S. clients and customer CXO to help define operational and strategic objectives, identify and eliminate pain points as well as advise on strategies for transformation to the next generation of end to end information technology excellence.
• Discussions began at the business level usually intending to migrate from Capex to consumption-based economics.
• This then moves into alignment with technical solutions involving Hybrid cloud migration, data center migrations, hyper converged infrastructure, Micro services, business continuity etc.
• Retire annual quota - Negotiate with client executive decision makers to ensure quantifiable, mutual benefit.
• Obtain new business - Develop, socialize, incubate and facilitate new go to market offerings.
• Strategic account planning to qualify opportunities and draft proposals and SOW.

• Software Professional Services (Delivery).
• Saved U.S. Navy six million dollars in annual Opex with multi-cloud design and deployment.
• Managed the balance of customer and vendor stakeholder relationships ensuring mutual benefit.
• Led numerous successful presales POC workshops to interview customers and determine best method to meet their objectives and recommend fit for purpose solutions as well as draft proposals.
• Designed technology architecture (using TOGAF, Visio, Archimate) to improve organizations capabilities and enabled REST API or SOAP and WSDL sharing of data between multiple management products for use in decision making.
• Chief architect leading numerous cloud design workshops and performing program management tasks as needed.
• Managed HPE technical consultants through project completion as needed.
• Designed and managed cloud automation for IaaS, PaaS, SaaS, DbaaS, DRaaS using Hypervisors, Azure, AWS and GCP.
• Built automation to communicate with multiple Linux variants to remotely install config mgmt. solution as well as other products on a global scale.
• Implemented dependency mapping solution and tools to aid in data center migration projects.
• Designed and managed implementation of fully automated dev environment for U.S.Navy providing for HA and DR.
• Created numerous terms and conditions contracts, architect opinion docs, RFC and SOW for customer engagements.
• Managed multi-million dollar consulting engagements with organizations such as Ford, Wells Fargo, Boeing, TVA, Walmart, U.S Army, U.S.Navy and Defense Information Systems Agency (required U.S. Govt. Clearance).

• Manager of configuration management and EMS team.
• Conducted evaluations, proof of concept and sold business case and managed procurement and implementation of CMDB and dependency mapping solution including designing and overseeing data integration with disparate toolsets.
• Worked with multiple CIO and board of executives to shift culture from node centric management to managing by business services to assess business value and impact more accurately to internal & external consumers.
• Orchestrated and supervised enhancement of business process and toolset automation operational efficiencies using advanced run book tool.
• Train staff on use and manage awareness campaign.
• Provided problem management process improvement through RCA assignment leadership and education of automation possibilities.
• Created implementation project plan and design, test case scenarios, training documentation and application footprint procedures.
• Provided thought leadership in IT service delivery and best practice for configuration management system.
• Architected and implemented proper data flow between disparate portfolio solutions based on requirements.
• Effectively partner with clients as a trusted advisor through proactive identification of opportunities for streamlining operations.
• Practiced servant leadership though practical and consistent mentoring of successors and direct reports.
• Introduce organization to Enterprise Architecture Framework to establish a practice as it relates to business service alignment.
• Developed numerous strategic direction whitepapers including: Instant Messaging, Quota Management, Enterprise Monitoring Solution, and Best Practice Portfolio Management.

• Provided business justifications to solve multiple pain points such as to bring NOC in house.
• Managed conversion from Tivoli TEC and implementation of OVOW resulting in annual savings of 4.3 million.
• Introduced and engineered autonomic solutions.
• Project managed and architected run book automation solution (Operations Orchestration) and managed consultants resulting in over 2.6 million in operating expense savings annually.
• Developed automation and integration into SCCM, Service Management and various databases for monitoring and triage.
• Partnered with CFO and direct reports to validate financial benefit analysis on VDI proposal.
• Authored numerous white papers and strategic direction documents and conducted technology/vendor research and multiple proof of concept for technology investment decisions.
• Reduced $100,000 in annual OPEX costs by eliminating overlapping toolsets and terminating maintenance contracts.
• Sat on the board of architects and developed, implemented and oversaw global IT strategies and solutions to meet near term and long-term business needs.
• Maintained control of allocated budget, coordinated project planning, and managed deliverables for multiple solutions.
• Responsible for technical and functional oversight of staff, including software vendor mgmt and consultants.
• Provided annual spend forecast in domain areas of responsibility.
• Created job requirements, conducted interviews and hired multiple positions including manager of EMS.
• Improved process and technology adoption of already owned toolsets.
• Delivered Technology Roadmap and timelines to graphically depict 3-year strategic direction and business alignment.
• Facilitated the training of 100 employees globally on ITSM to manage IT as a business service.
• Provided business justification for paradigm shift in configuration management and application dependency mapping with cost benefit analysis.
• Designed and implemented real time storage quota mgmt/file filtering solution resulting in the recovery of multiple Petabytes of space.

Designed and managed global user COE systems. Packaged and deployed software using multiple distribution frameworks. Scripted and managed upgrades, patching and legal discovery initiatives. Managed trade floor and executive systems.

Built, tested and repaired over 10,000 desktops, servers and motherboards in manufacturing plant.