Jeremy Gonzalez
Yonkers
Summary
Motivated and dedicated college student pursuing a degree in Civil Engineering at Penn State Univeristy, committed to building a strong foundation in structural design, infrastructure development, and sustainable engineering practices. I bring a strong work ethic, problem-solving abilities, and a collaborative mindset to every project. Experienced in managing academic responsibilities alongside part-time work, demonstrating excellent time management and reliability, known for being a supportive team member with growing technical skills and a passion for improving communities through innovative and resilient engineering solutions.
Overview
6
6
years of professional experience
Work History
Automotive Audio & Security Shop Assistant
Dragon Master Auto Sound & Secruity
01.2020 - Current
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained inventory levels, ensuring availability of popular auto sound and security products.
- Completed daily tasks accurately and on-time to support shop needs.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Organized shelves to remove slow moving items and add new merchandise.
- Greeted customers entering store and offered assistance with requirements.
Insurance Customer Service Assistant
Mendoza Insurance Agency
06.2021 - 08.2021
- Resolved customer inquiries via phone, email, and in-person interactions to enhance satisfaction.
- Managed policy renewals and updates efficiently, ensuring compliance with agency standards.
- Coordinated communication between clients and insurance providers for effective issue resolution.
- Maintained accurate records of client interactions using agency's CRM system to support operational efficiency.
- Processed monthly insurance payments in-person and over the phone, ensuring correct documentation and receipts.
Education
Bachelor of Science - Civil Engin
Penn State Univeristy
State College, PA05-2028
High School Diploma -
Saunders Trades And Technical High School
Yonkers, NY06-2023
Skills
- Customer service
- Cash handling
- Product knowledge
- Inventory management
- Relationship building
- Installations and repairs
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Insurance Customer Service Assistant
Mendoza Insurance Agency
06.2021 - 08.2021
Automotive Audio & Security Shop Assistant
Dragon Master Auto Sound & Secruity
01.2020 - Current
Bachelor of Science - Civil Engin
Penn State Univeristy
High School Diploma -
Saunders Trades And Technical High School