Dynamic and effective leader with extensive experience at Cleveland Clinic, excelling in home respiratory equipment delivery and patient education. Proven problem solver skilled in supply chain operations and proficient in MS Office. Successfully trained and coached new technicians, ensuring compliance with medical standards and enhancing team performance.
Communicates with to maintain sufficient inventory supply
Home Respiratory to coordinate the daily routes of six drivers
Dispatches and coordinates urgent same day deliveries
Interviews, trains, and coaches new delivery technicians
Performs yearly competencies and quarterly supervisory tracers
Works with and acts as a backup for warehouse staff, performing shipping and receiving, monitoring inventory, cleaning,inspecting and calibrating equipment, and maintain warehouse to medical accreditation standards
Proficient in MS Office, CPR+ medical inventory, EPIC
Instructs patients on home/fire safety and equipment use, requiring return demonstrations; documents instruction as required
Delivered and installed home respiratory equipment.
Taught patients on proper use and safety of home medical equipment.
Delivered home infusion medication to patients.
Maintained a clean and organized vehicle while offering to all joint commission requirements.
Assisted with warehouse work whenever possible.
Installed durable medical equipment and provided patient education
Delivered liquid oxygen, which requires a Class C CDL with Hazmat and tanker endorsement
Maintained manifest, hazardous materials log, and DOT logs
Maintained vehicle to all JCAHO, DOT, FDA, ODH, and OSHA standards
Verified insurance, collected copays, and completed required paperwork
Successfully converted patients previously receiving services from competing companies