Jeremy Greene
Spring,Texas
Summary
I am proactive problem solver driven to find effective solutions in a rewarding and challenging work environment. I bring over 10 years of automotive inspection experience, 6 years of training/leadership expertise and a wealth of knowledge as a NAAA Certified Master Inspector. I look for innovative solutions, and drive positive change and efficiency with a mindset of flexability, strategty, and Improvement.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Quality Inspector
Manheim Cox Automotive
02.2023 - Current
- Championed a culture of quality awareness among all employees through training programs, workshops and conducting thorough audits and identifying areas for improvement.
- Established positive and effective communication among team members staff and organization leadership, reducing miscommunications, and missed deadlines.
- Trained and mentored junior inspection staff and interns to apply best practices and comply with quality control guidelines and regulations.
- Acted as a liaison between departments to facilitate clear communication regarding product specifications and any necessary adjustments required due to non-conformance findings during inspections.
- Fostered culture of continuous improvement, encouraging all employees to contribute ideas for quality enhancements.
Senior Field Inspector
Manheim Cox Automotive
10.2020 - 02.2023
- Enhanced inspection efficiency by utilizing advanced technology and tools during field assessments.
- Collaborated with cross-functional teams to address issues found during inspections, facilitating prompt resolutions.
- Facilitated timely resolution of identified problems by promptly communicating findings to appropriate parties for corrective action plans implementation.
- Improved overall client satisfaction by consistently delivering high-quality workmanship on time-sensitive projects while maintaining strict budgetary controls.
- Optimized internal communication channels between departments involved in field inspection activities for seamless information sharing.
- Supported colleagues in addressing complex issues arising from field inspections, providing expert guidance when necessary.
Inspection Trainer Team Member
Manheim Cox Automotive
11.2018 - 10.2020
- Managed workload effectively under tight deadlines without compromising attention to detail or sacrificing accuracy in inspection outcomes.
- Provided one-on-one mentoring to help individuals reach their full potential within the organization.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Assisted in the development and implementation of new inspection technologies, resulting in more efficient processes and improved overall team performance.
- Provided training for new inspectors on proper inspection techniques, tools, and best practices, resulting in improved team performance.
Inspector in Quality Assurance and Quality Control
Manheim Cox Automotive
08.2016 - 11.2018
- Worked independently and assisted leadership team in the management of team members and day to day operations.
- Streamlined inspection processes, optimizing efficiency and reducing turnaround times for product approval.
- Led training sessions for new inspectors, increasing team efficiency and consistency in quality assessments.
- Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
- Certified Master Inspector
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
Inspector in Quality Assurance and Quality Control
Manheim Cox Automotive
11.2014 - 08.2016
- Exceeded productivity goals by efficiently prioritizing tasks based on deadlines while maintaining strict attention to detail during inspections.
- Improved customer satisfaction ratings by ensuring the delivery of high-quality products through consistent adherence to quality control standards.
- Completed level training from Entry level to Advance level
Inventory Associate (Detailer)
DriveTime Inspection Center, Lebanon TN
01.2013 - 11.2014
- Performs visual inspection of all vehicles inside and out
- Detailing and preforming small body work
- Training associates on how to develop detailing skills
- Maintained Drive time training courses requirements
- Assisted quality control personnel in vehicle processing
- Utilized computer software specific to Drive time
- Assisted in the distribution process
- Full-time job
Health Associate (Customer Service)
Xerox HCA, Antioch TN
09.2013 - 01.2013
- Responded to telephone inquiries and complaints
- Gathered information, researches/resolves inquiries and logs customer calls
- Communicates appropriate options for resolution in a timely manner
- Informs customers about services available for their health plan
- Utilized computer software, charts and websites specific to HCA
- Seasonal Job
118th Logistics Readiness Squadron (Air Transportation)
United States Air Force, Nashville TN
03.2011 - 05.2016
- Assists in the loading and off-loading of the C-130 aircraft;
- Properly following the chain of command;
- Performing the safety checks and following dictated procedures;
- Utilizing my environment to effectively conserve man power and complete tasks on schedule;
- Full-time job
Sales consultant (Honda Product Advisor)
Victory Honda Of Jackson, Jackson TN
05.2011 - 11.2011
- Obtained a licence to sell motor vehicles in the state of TN;
- Completed task in a professional and timely manner;
- Performed inventory checks on all stock;
- Assisted in internet sales and website up keep;
- Assisted customers in the buying of the right vehicle;
- Seasonal job
Cutco Sales Advisor (Cutco Product Seller)
Cutco (Vector Marketing), Jackson TN
05.2010 - 07.2010
- Trained the employees in communication and customer service;
- Assisted in the interviewing/hiring process;
- Installed network appliances such a printer router;
- Full-time job
Resident Assistant (RA)
Tennessee State University, Nashville TN
09.2009 - 05.2010
- Maintained existing Room Check routine;
- Conducted the migration of an old student room list into a PDF word excel version;
- Designed, implemented and conducted activities and seminars for the resident hall of Watson;
- Implemented spaced efficient arrangements for storage rooms and key closet;
- Full-time job
Education
High School Diploma -
BOLIVAR CENTRAL HIGH SCHOOL
Bolivar, TN05.2008
Certificates of Training - Basic Military Training, Air Transportation Apprentice Course, Human Relations, DoD Information Assurance Awareness, Suicide Awareness, Information Protection, Force Protection, Fire Extinguisher Safety, Law of Armed Conflict, The Free Exercise of Religion in the Air Force, Don’t Ask Don’t tell Repeal –Tier 3
COMMUNITY COLLEGE OF THE AIR FORCE
01.2016
Skills
- Project leadership
- Solid information technology proficiency
- Time management planning
- Innovative thinking
- Professional training experience
- Detail-oriented mindset
Accomplishments
- Collaborated with OVE specialist to create a syllabus for the Field Inspections Team
- Formed training schedules and trained all FI team members.
- Assisted in the hiring process of FI team.
- Organized Client Outreach
- Assisted with Client inventory and pricing on OVE.com.
- Responds to Client Issues regarding OVE presence and Auction solutions.
- Created team training modules via Power point and Google Forms
- Managed day to day production with leadership team.
- Implemented a communication platform to improve efficiency
- Spearheaded the rollout of the transition to full TC-75 aim inspection tool
Certification
- Cox Automotive Future Leaders Graduate Certification
- Master Trainer CRW 450 Level 4T Certification
- Creating Positive Attitudes 4T Assessment Certification
- Working With Difficult People 4T Assessment Certification
- Strategic Peer Relationships 4T Assessment Certification
- Master Inspector ICP Level IV Certification
- The Art of Effective Coaching Certification
Timeline
Lead Quality Inspector
Manheim Cox Automotive
02.2023 - Current
Senior Field Inspector
Manheim Cox Automotive
10.2020 - 02.2023
Inspection Trainer Team Member
Manheim Cox Automotive
11.2018 - 10.2020
Inspector in Quality Assurance and Quality Control
Manheim Cox Automotive
08.2016 - 11.2018
Inspector in Quality Assurance and Quality Control
Manheim Cox Automotive
11.2014 - 08.2016
Health Associate (Customer Service)
Xerox HCA, Antioch TN
09.2013 - 01.2013
Inventory Associate (Detailer)
DriveTime Inspection Center, Lebanon TN
01.2013 - 11.2014
Sales consultant (Honda Product Advisor)
Victory Honda Of Jackson, Jackson TN
05.2011 - 11.2011
118th Logistics Readiness Squadron (Air Transportation)
United States Air Force, Nashville TN
03.2011 - 05.2016
Cutco Sales Advisor (Cutco Product Seller)
Cutco (Vector Marketing), Jackson TN
05.2010 - 07.2010
Resident Assistant (RA)
Tennessee State University, Nashville TN
09.2009 - 05.2010
Certificates of Training - Basic Military Training, Air Transportation Apprentice Course, Human Relations, DoD Information Assurance Awareness, Suicide Awareness, Information Protection, Force Protection, Fire Extinguisher Safety, Law of Armed Conflict, The Free Exercise of Religion in the Air Force, Don’t Ask Don’t tell Repeal –Tier 3
COMMUNITY COLLEGE OF THE AIR FORCE
High School Diploma -
BOLIVAR CENTRAL HIGH SCHOOL
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