Jeremy Grimshaw

• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
• Contributed to team success by completing jobs quickly and accurately.

Assisted customers with order status inquiries to enhance service efficiency.
Resolved issues related to missing, damaged, or incorrect parts promptly.
Processed purchase orders to vendors for out-of-stock items, ensuring timely replenishment.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

I would import all of our web orders into our system. Then I would go through them and check if we had the items in stock or not. If we had them in stock, I would send them to our shipping department. If we did not, I would send a purchase order to our vendors to have the item drop-shipped to the customer. I would also help our with phone calls from customer looking for status on their orders, and also help in sales when needed.