Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jeremy Grimshaw

Grantsville

Summary

Dynamic and detail-oriented professional with a proven track record at Suspension Connection, excelling in customer service and problem-solving. Recognized for enhancing service efficiency and maintaining professionalism under pressure. Adept at teamwork and clear communication, ensuring customer satisfaction and operational success. Committed to achieving results through collaboration and a positive attitude. Knowledgeable with solid background in team environments, contributing to smooth operations and successful project outcomes. Proven track record of supporting team goals and maintaining high standards of work quality. Demonstrated effective communication and problem-solving skills in collaborative settings.

Overview

21
21
years of professional experience

Work History

Team Member

Maverik Adventure's First Stop
07.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Customer Service Representative

Jack-it
11.2022 - 04.2025

Assisted customers with order status inquiries to enhance service efficiency.
Resolved issues related to missing, damaged, or incorrect parts promptly.
Processed purchase orders to vendors for out-of-stock items, ensuring timely replenishment.

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Purchasing Agent

Suspension Connection
07.2004 - 08.2022

I would import all of our web orders into our system. Then I would go through them and check if we had the items in stock or not. If we had them in stock, I would send them to our shipping department. If we did not, I would send a purchase order to our vendors to have the item drop-shipped to the customer. I would also help our with phone calls from customer looking for status on their orders, and also help in sales when needed.

Education

High School Diploma -

Jordan High School
Sandy, UT
06-1995

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Clear communication

Timeline

Team Member

Maverik Adventure's First Stop
07.2024 - Current

Customer Service Representative

Jack-it
11.2022 - 04.2025

Purchasing Agent

Suspension Connection
07.2004 - 08.2022

High School Diploma -

Jordan High School
Jeremy Grimshaw